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"Horrendous Data Loss" Bug in Hard Drives


Numberzz

A bug that has been around since Mac OS X 10.3 was released and is starting to scare Leopard users. The bug occurs when a user is doing an move operation, and a network, USB, or FireWire drive is disconnected. The result is that the user could loose huge amounts of data, with an unstable drive. The faulty drives seem to be all Seagate 2.5" drives that are manufactured in China, with a Firmware revision of 7.01. They are also all SATA interface. The error makes the head clash with the platter. This bug has been around since the 10.3 times. Will they finally fix this bug?

 

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Methinks you has yer facts un-straight.

 

There are two separate problems here.

 

1. "Horrendous" data loss if a destination volume disappears during a move operation. Most commonly applies to network moves, such as if the connection is lost.

 

 

2. Seagate laptop drives in Apple products with that firmware revision have a manufacturing error which may cause the read-write head to crash into the platter, severely gouging and rendering it more or less unusable.

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Gee, something from CHINA is DEFECTIVE. I am so shocked after:

 

1. They tried to kill us..

You're telling me they are actually trying?

 

What do faulty drives have to do with the OS?
I think 10.3 is used as a time reference,

As in "this drives issue has been here since the days of 10.3".

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At least the Chinese hard drives aren't trying to kill us.

 

People could die if there is important, possibly life-saving information stored on those hard drives. Or if the platters shoot out of their enclosures and slice through you like a sawblade. ;)

 

Just make sure you don't get water on them or feed them after midnight ...

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I think 10.3 is used as a time reference,

As in "this drives issue has been here since the days of 10.3".

Yes, I said that because I can't remember the date when 10.3 was released. It also sounds a lot worse.

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Methinks you has yer facts un-straight.

 

There are two separate problems here.

 

1. "Horrendous" data loss if a destination volume disappears during a move operation. Most commonly applies to network moves, such as if the connection is lost.

2. Seagate laptop drives in Apple products with that firmware revision have a manufacturing error which may cause the read-write head to crash into the platter, severely gouging and rendering it more or less unusable.

 

I agree. This is two separate news stories being blended into one. The facts be crooked.

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Yes, I said that because I can't remember the date when 10.3 was released. It also sounds a lot worse.

It actually does, at least to me.

 

It's like "10.3, you got to be kidding me!!!" ;)

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Yes, I said that because I can't remember the date when 10.3 was released. It also sounds a lot worse.

 

What? Sorry, but what do you mean by "It also sounds a lot worse?" Are you just stating your realization of what you wrote as sounding negative, not to mention completely false? Or are you writing sensationalist headlines to rack up traffic here?

 

I'm all for keeping Apple honest, but spreading FUD around is not only dishonest, it also has the effect of portraying the writer and site of said sensationalist stories as desperate for attention.

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Chinese are sending satellite to moon, they will use laser canon to destroy US and Canada! WTF, all these BS! Stupid idiots just keep bitching.

 

Chinese were just acting like dumb in all these outsource manufacturing procedures, they did whatever US, Japan, Korean, German, or French companies told them to do. Now something bad happened, those companies just turned back and shedded all the responsibilities to Chinese sub-contractors. This is not a fair play, Chinese are innocent IMHO.

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Hi Numberzz:

 

I was listening to one of my favorite Podcasts, The MacCast, when I first heard about this bug. It's supposed to affect all Seagate 2.5" Hard Drives manufactured in China with Firmware 7.0.1. I'm not sure if this is related on Mac OS X (it seems like more of mechanical failure).

 

The story was originally reported on Gizmodo whose source was Retrodata.

 

--danyel :(

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To all those bashing Mr. Numberzz: he was simply reporting something quite dramatic that he read (or have none of you Mac-Fanboys ever experienced data-loss), and if I had one of these Hard-drives I'd be thankful to him for doing it.

 

Now go back to sucking on your Mattel Bat-mobiles... and leave him be!

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Being a personal computer for a very long time. . .both in Windows and Mac. . .um. . . Duh? This has been a case regarding both OS's not just "Mac" or "Leopard" or earlier versions of OS X. Its basic consistency checking, and its basic usage of your computer. If you know you have a drive that's as volatile as an external HD, then "copy" your data to it, don't "cut/paste/move" it?

 

Oh yeah, not saying that External's are ticking timebombs btw, just the fact that what if your cat pulls its powercord out when its walking around or something ;) .

 

 

The first story is just damn dumb. The second story w/ bad HD's in Mac Books and Book Pros is a better one, but how is Apple being "irresponsible" by going w/ Seagate? Did Seagate tell Apple, "btw, these may fail. . .sooo don't use em" Hell no. So don't flame Numberz too much, he doesn't have much to work w/ to begin w/, the story itself is lame.

 

"oooooh daaaaamn, I move my data to a HD and then the HD became unavailable in transit, now I can't get that Data back. . .oooooh no" Whatever, its happened to all of us, hopefully to us just once before we learn to "copy" important data before "moving" it.

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People could die if there is important, possibly life-saving information stored on those hard drives. Or if the platters shoot out of their enclosures and slice through you like a sawblade. :)

 

Just make sure you don't get water on them or feed them after midnight ...

 

Well.......I did once had a Chinese CD-burner trying to kill me. I put a CD-rom in it........the things started spinning and then BANG! The CD was totally squashed in pieces. I'm sure it's complot trying to decapitate me but the bastards didn't succeed........

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Most media Mac or PC is write cached, so any interruption to power or connection will result in the cached data not being written, corrupting the move/copy. You can change the setting in Windows, but a disconnect still has the potential to cause a problem, no matter the cause.

 

Hard drive platters becoming damaged due to a firmware that allows the head to travel to a place on the platter it shouldn't (i.e. parts spinning on the same plane as the head) is a design defect, which in the case of a hard drive (which I don't recall as ever having re-writable firmware, at the consumer level), would be an eventual cause of drive failure. As physical material spreads on the platter, the damage increases, as does data loss. This happens in dropped drives as well, and is one of the typical failure modes of drives. Other typical failures include bearing and motor failures, causing overheating or speed differential issues.

I'd imagine a firmware update could prevent the problem in drives that have not experienced it yet.

 

I'm sure these drives go back RMA, unless they are out of warranty, in which case you just buy a new drive.

Will Seagate voluntarily recall these drives that are already out of warranty, just for our sake? Will they offer free firmware updates to keep your antiquated hard drive running?

 

Maybe so, but I'll bet you wake up first.

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I didn't want to be a {censored} but the quality of news around here has taken a sharp decline.

 

Nothing in an OS is going to cause a physical problem with the hard drive. These are two separate issues as others have stated. You are obviously reading our comments but for some reason you still didn't edit your original post to reflect the correct information.

 

Please, for the sake of anyone that visits this site, stop posting news. It is clear that you really don't understand a lot of what you write.

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I didn't want to be a {censored} but the quality of news around here has taken a sharp decline.

 

Please, for the sake of anyone that visits this site, stop posting news. It is clear that you really don't understand a lot of what you write.

 

On the contrary, overall, I think the quality of the news has gone up. At least the news is updated more than once every three months (how it used to be). Sure there are occasional mistakes (I think it was an honest attempt from Numberz the source was just a little confusing), but Numberz has posted a lot of great stories too.

 

Numberz, just be a little more careful with your new posts from now on. And don't worry about sensationalizing the stories, we enjoy reading them the way they are. ;)

 

BTW if someone know offhand, is it possible the defective HDDs were used in mac minis? It would explain a weird situation I had with one of mine crashing.

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In my opinion the quality and quantity of news has sharply risen since Numberzz joined the news team compared to the weeks before. It's seems people have already forgot how infrequent news was back then. We have always had great news staff but unfortunately everyone has other responsibilities and so for whatever reason news just wasn't being updated as often. It has been said a few times already but Numberzz has single handedly given life back to InsanelyMacs News, and I would agree with this.

 

But as with everything in life, there is room for improvements and I'm sure Numberzz will do his best to become better at reporting the news. I for one have seen much better work from him as time has gone on and I'm sure we're going to see even better.

 

If some of you believe some of the information on this article to be incorrect then that may very well be, but overall he's spot on and so we're lucky to have Numberzz because without him we really would be getting one article a week.

 

Numberzz, Newzz on buddy. Newzz on. :censored2:

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Geez guys! I know I screwed up, but, I had a lot going on. The one today will be better. Can you all stop bitching about the quality. I know this article sucked.

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Chinese are sending satellite to moon, they will use laser canon to destroy US and Canada! WTF, all these BS! Stupid idiots just keep bitching.

 

Chinese were just acting like dumb in all these outsource manufacturing procedures, they did whatever US, Japan, Korean, German, or French companies told them to do. Now something bad happened, those companies just turned back and shedded all the responsibilities to Chinese sub-contractors. This is not a fair play, Chinese are innocent IMHO.

 

Is it our fault that China kills off 18 people every day in their coal mines?

 

Is it our fault that China has created an environmental disaster with said coal mines?

 

The problems with China lie in China, not here.

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