67 replies to this topic

[zammykoo]

@zammykoo yeah we thought we fixed this, unfortunately it's when a couple of routine tasks that we have to perform everyday kick in - I've requested to at least change the time of this to something a lots later, but in the long-term we do have a solution for this that we are working towards implementing.

No problem

Thanks for acknowledging and trying to take care of this issue. I love this forum to where I'd be willing to sit through those messages just to be able to browse here.

[kalieaire]

Hmm, if this is currently due to daily planned maintenance, we could just simply get redirected to a page that says:

"We understand that you are fans of everything Mac and Apple, but even fanaticists need a little downtime. The InsanelyMac Forums are currently down due to routine maintenance, come back in 15 minutes and we can resume the craziness!"

until the maintenance is over. That's what we do at work whenever we have a planned outage for a critical service during the wee hours. We have people working 24/7, so maintenance has to happen sometime.

[mulcyber]

@zammykoo yeah we thought we fixed this, unfortunately it's when a couple of routine tasks that we have to perform everyday kick in - I've requested to at least change the time of this to something a lots later, but in the long-term we do have a solution for this that we are working towards implementing.

This error occurs when the highest percentage of users are trying to
access the website so I think it is a result of too much demand on
the servers = not enough servers.

Otherwise, scheduling maintenance during peak user demand period is a
mistake made by people with less competency, so I don't believe your story.

[snowbound]

May 23rd between 22:00-22:30 CDT or so forums were unusable due to the error.

[Alessandro17]

This error occurs when the highest percentage of users are trying to
access the website so I think it is a result of too much demand on
the servers = not enough servers.

Our servers are powerful enough to deal with virtually any amount of traffic.

Otherwise, scheduling maintenance during peak user demand period is a
mistake made by people with less competency, so I don't believe your story.

The maintenance starts at about 06:00 AM (GMT). So it is late or early depending on where you live.
Besides telling the Site Administrator "I don't believe your story" is neither nice nor polite.

[mulcyber]

Our servers are powerful enough to deal with virtually any amount of traffic.

The maintenance starts at about 06:00 AM (GMT). So it is late or early depending on where you live.
Besides telling the Site Administrator "I don't believe your story" is neither nice nor polite.

The question you didn't answer is why the maintenance is deliberately
scheduled so as to inconvenience between 70% to 80% of the Hackintosh
users in the world? This situation is relatively recent, why was it changed?

If the problem is due to broken software, why not come out and say so?! I
guess I wouldn't believe that, it's so basic to to be able to change starting times.

[Alessandro17]

The question you didn't answer is why the maintenance is deliberately
scheduled so as to inconvenience between 70% to 80% of the Hackintosh
users in the world? This situation is relatively recent, why was it changed?

Do you have any proof that 80% of "Hackintosh users in the world" are here at 6:00 AM GMT?

If the problem is due to broken software, why not come out and say so?! I
guess I wouldn't believe that, it's so basic to to be able to change starting times.

Our software is not broken in any way. Can you suggest a better time which doesn't inconvenience anybody at all in the world?
About unanswered questions: you didn't answer why you called our host "a liar", because that is basically what you did.

[iPoco]

Just out of a point of interest, the time period in which the tasks are scheduled is the one with least demand.

Poco

[mulcyber]

Do you have any proof that 80% of "Hackintosh users in the world" are here at 6:00 AM GMT?



Our software is not broken in any way. Can you suggest a better time which doesn't inconvenience anybody at all in the world?
About unanswered questions: you didn't answer why you called our host "a liar", because that is basically what you did.

I have a sufficient preponderance of circumstatial evidence, an intelligent person doesn't ask for proof when it isn't available.



http://www.mapsofwor...-users-map.html

The logic is that the area with the highest percentage of computer
users per capita, the largest population, and a high standard of living
will have the largest percentage of Hackintosh users in that base.

That means an area like North America, with 525 million people, and
having 574 computers per 1,000 people and a good standard of living,
will have more Hackintosh users on the average, than an area like
the Scandinavian countries, which have 25 million people. There
is a decent per capita rate, around 500 per thousand own PCs,
and they have a good standard of living. But there just aren't very
many of them.

Again my logic is that people who compete for time on this forum
to fix there Hackintosh, have to be able to afford a PC.

China has about 1.3 billion people. But less than 17 in a 1,000 own
PCs. They have a poor standard of living. More Chinese do go to
internet cafes. The Chinese mostly use pirated Windows or the
government supports Linux. Both those OS support a lot more
hardware than Hackintosh which makes the initial hardware investment
for a PC considerably cheaper for somebody who is poor.

http://royal.pingdom...-on-the-planet/

This website again points out what seems obvious to me; people
with more money who live in technologically advanced areas, own
more computers of every type, including more expensive ones, in
part because they can afford it.

You see Australia listed on both websites as having a high computer
literacy rate. Their population is 23 million. 687,000 computer per million.
About 100,000 less per capita than the US which has 325 million users.

Macs were promoted in 1984 during the Superbowl. Still the highest
concentration of Mac users is in California. People grew up seeing the
rich and academics owning Macs while they could only afford PCs.
It was a status symbol. Why do people want Hackintoshes? Is it
because they work nearly as well as Mac Pro for $1,000 less. No,
because they don't. The demand for Macs is highest in the US and
the demand for converting a PC to a Hackintosh is greatest in the
US because citizens of the US have a lot of cultural baggage about
Macs that other countries don't have, they haven't been commercialized to it.
People brag about having a Mac logo on their PC.

"Can you suggest a better time which doesn't inconvenience anybody at all in the world?"

This is a kind of lie. I never said at all or even hinted that there is a
time that doesn't inconvenience anybody at all in the world.
This thread is about scheduling maintenance so that the largest
portion of users using this website are not intefered with. That of
course means a minority will be inconvenienced. The point is, why
should the wishes of the minority or ethically disabled punish the
many and reward the few? Your question implies that a non-existent
issue is part of this discussion.

"About unanswered questions: you didn't answer why you called our host "a liar", because that is basically what you did."

Ed said: "yeah we thought we fixed this, unfortunately it's when a couple of routine tasks that we have to perform everyday kick in - I've requested to at least change the time of this to something a lots later, but in the long-term we do have a solution for this that we are working towards implementing."

Since you have said both the hardware and the software work fine,
then why isn't it fixed? It's because he hid the real reason it wasn't
already fixed behind a couple of remarks that were true as far as
they went, but did not include, obviously all of the truth. Because,
why hasn't it been adjusted already?! Hackintosh has none of the
large user base outside of the US that Linux has, it's not like Linux.

Just out of a point of interest, the time period in which the tasks are scheduled is the one with least demand.

Poco

Which country or large area places the most demand on the servers?

[iPoco]

The real reason the site is unreachable is in Ed's post: "unfortunately it's when a couple of routine tasks that we have to perform everyday kick in". We have 2 tasks which occur, Sphinx indexing and database backup.

The place that requests are coming from doesn't really factor into it. As you said we want to inconvenience the smallest portion of users possible, meaning that we should do these two tasks during off peak hours. That time period happens to be right around when the tasks are currently scheduled. Check the graph for more info.

Poco

Attached Files

•  rps.PNG   11.15KB   27 downloads

[kalieaire]

Have you folks thought about fusion IO?

[Noam AA]

i get those every time i get back from work (GMT early morning)! and it stays that way for something like 2 hours!
driving me nuts, cause just when i need things, it happening. good old Murphy

EDIT
so it seems the site doing is maintenance work just when i have time .

My REAL problem is when trying to download a hole thread, it won't let me, just something like 5 pages

[STLVNUB]

Gets beyond a JOKE at times.
Especially when you TRY to post, it come up error, and all you had written is GONE
Come on guys, fix this up.
Thanks from the WHOLE community.

[iPoco]

We know

My only recommendation is to not post during the times it goes down:
4:00-4:30 GMT +0100
6:20-6:30 GMT +0100

We'd all like it fixed. However the staff have effectively no control over these issues, we just run the forum software and the community side of things. All we can do is report it as still an issue.

Poco

[ifrit05]

I really don't have a big issue with this. If I get the error, I just think to myself "It will be fixed in the morning."

[Alessandro17]

Gets beyond a JOKE at times.
Especially when you TRY to post, it come up error, and all you had written is GONE

Unfortunately it is true, but I have rescued many times what I had written by using the back button in my browser and copying everything to a text editor.

[helob]

Its getting more frequent. It occurs throughout the day randomly .
I think its more than maintenance that's causing the IPS Driver Error .
Hope there is a permanent fix to this soon.

[Kurculja]

Its getting more frequent. It occurs throughout the day randomly .
I think its more than maintenance that's causing the IPS Driver Error .
Hope there is a permanent fix to this soon.

From past few days on daily bases. 2-3 times in morning UTC+1.

[Ed]

I really appreciate your patience on this guys, it's clearly far from ideal but as Poco said the staff don't directly have control over this - I've made our hosting provider aware of this and there is a long term fix being put in place, however in the relatively short term me and Poco are working in the background to upgrade the forum software to the very latest version which should help alleviate the errors as it has much more efficient SQL queries. Will keep you posted in this thread, but please bear with us for now.

[STLVNUB]

Unfortunately it is true, but I have rescued many times what I had written by using the back button in my browser and copying everything to a text editor.

Yeah, right, usually the back button points to the same error using safari.

edit:
also this topic was originally started
Oct 31 2007, 09:38 AM

It don't take nearly 4 years to fix a problem!!