bofors Posted December 1, 2006 Share Posted December 1, 2006 Apple products are extremely high quality and the company usually does a great job backing them up. Why do Apple product defects get so much attention? http://www.appledefects.com/ Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/ Share on other sites More sharing options...
Rammjet Posted December 1, 2006 Share Posted December 1, 2006 I think since Apple has a reputation for quality that when there is a defect, people are shocked that Apple could make a mistake. So, they demand that Apple make it right. The rest of the world expects and accepts lower quality as the norm. Plus, looking at a site that accumulates defects blows things out of proportion. For every defect reported, there are thousands who did not suffer a defect but no one displays the good news, only the bad. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-245731 Share on other sites More sharing options...
Callysto Posted December 1, 2006 Share Posted December 1, 2006 Maybe it's just human nature, having a problem and wanting to share it. People should exercise greater discretion, stop whining and more importantly stop seeking compensation. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-245736 Share on other sites More sharing options...
joe75 Posted December 1, 2006 Share Posted December 1, 2006 The rest of the world expects and accepts lower quality as the norm. I look for the best quality always and I have never looked to Apple for it Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-245737 Share on other sites More sharing options...
Rammjet Posted December 1, 2006 Share Posted December 1, 2006 I look for the best quality always and I have never looked to Apple for it I'm a 20-year Mac user having bought the original Mac in 1984 and an assortment since then. I have only had one failure of a new Mac after using it 5 years and another of a refurbished Mac after 3 years. I still have about 5 others that I haven't yet thrown away and they all still work - of course, the occasional hard drive had to be replaced now and then. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-245741 Share on other sites More sharing options...
macgirl Posted December 1, 2006 Share Posted December 1, 2006 Yeah, me too, I bought an Apple II since 1978 or 79, of course the first Macintosh. Once I have a problem with an ADB keyboard that Apple replaced and never got problems again, it even works with my Macintosh IIsi up to date, also my 13" monitor, I can not say the same for other PCs and PC parts. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-245926 Share on other sites More sharing options...
wow Posted December 1, 2006 Share Posted December 1, 2006 Because once Apple stood for perfect products that (almost) never broke. But the last two, three years you hear complaints about broken systems and bad service afterwards. At least in my country. I never had any problem with all of my pc. Most pc people i know dont have problems, only virusses and spyware (not me offcourse) But if i speak some Apple users and hear how much they went back or had problems i scare. Coincidence?? Who knows. But i ever buy Apple the I would also buy the extra and expensive Apple Care to be sure is have at least some service for 2 or 3 years. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-245987 Share on other sites More sharing options...
sHARD>> Posted December 1, 2006 Share Posted December 1, 2006 Apple products haven't been that high quality since around 2001. When the iBook line came out, it tended to have very serious issues on every first gen model. I know a guy who's hard drive died right inside warrenty, then got a new one, then the new one died just a few days after his new 90-day extended warrenty. So he started booting it off a Firewire drive. The Firewire controller died. Then he started net-booting it. The ethernet interface died. Now the logic board is completely failing. All of this comes after he had to replace his logic board early on due to failure. Keep in mind this unit is only 3 years old. That's terrible. To put it in context, no one makes them like they used to. People can espouse about the quality of many component manufacturers in the 80s and mid 90s. My Pentium 90MHz box from 1994 hasn't had a component die yet. Even it's ancient Connor hard drive keeps chugging along. And that machine was used daily for 8 years. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-246058 Share on other sites More sharing options...
macgirl Posted December 1, 2006 Share Posted December 1, 2006 I´m with you sHARD, althoug my 2003 12" PowerBook works very well, just at the begining of this year the harddisk died, but it is understandable, also the battery is almos as new and that suprises me, after 3 years and ahalf I was expecting it died. Oh yes some old equipment works better, I have a noisy Quantum HD that keeps kicking. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-246062 Share on other sites More sharing options...
katmail Posted December 2, 2006 Share Posted December 2, 2006 Despite its carefully spun marketing conceit that it's the tech brand of choice of the young and groovy, Apple's strongest market is among pensioners according to research. Almost half of Apple's base is 55 and over, said analysts at MetaFacts. That's almost double the proportion of older users who bat for the IBM-compatible team. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-246348 Share on other sites More sharing options...
bluedragon1971 Posted December 4, 2006 Share Posted December 4, 2006 Katmail, do you ever post anything other than "copy & paste" statements from other sites? It seems like you never actually say anything yourself. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-247841 Share on other sites More sharing options...
39thRonin Posted December 4, 2006 Share Posted December 4, 2006 I've always been impressed with the overall quality of Apple products. Since my 1st computer - an Apple ][, and several follow-ons, I've not seen the quality in most other brands that Apple has shown. The sole exception is with Sun Microsystems hardware - I'm still running a Sparc 10 as a DNS server - after nearly 10 years... Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-247905 Share on other sites More sharing options...
Stadsport Posted December 6, 2006 Share Posted December 6, 2006 It might just be me, but it seems a lot of people at AppleDefects are just {censored}s who whine about the littlest things. I read one post where a guy had a small problem Apple would be glad to fix (can't name off the top of my head what it was), and he basically went to the Apple Store and threw a tantrum in the middle of the store, then went on AppleDefects and posted about how OUTRAGED he was. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-249385 Share on other sites More sharing options...
ninetto Posted December 6, 2006 Share Posted December 6, 2006 SAME CAN BE SAID about the impression people get of all the (really-truly great) OSx86 releases here... you only hear about the problems, rarely about the success rate! LONG LIVE HAckinTOSH! Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-249553 Share on other sites More sharing options...
Zealot Posted December 7, 2006 Share Posted December 7, 2006 true that Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-250079 Share on other sites More sharing options...
CLiDE FTW!!1 Posted December 7, 2006 Share Posted December 7, 2006 It might just be me, but it seems a lot of people at AppleDefects are just {censored}s who whine about the littlest things. I read one post where a guy had a small problem Apple would be glad to fix (can't name off the top of my head what it was), and he basically went to the Apple Store and threw a tantrum in the middle of the store, then went on AppleDefects and posted about how OUTRAGED he was. Melting power supplies and screen flicker aren't 'little things'. Seriously, you people need to stop being offended when people are negative about Apple products. Apple doesn't produce the best machines in the world; they're an everyday PC with a namebrand. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-250135 Share on other sites More sharing options...
LaminarFlow Posted December 7, 2006 Share Posted December 7, 2006 Apple products haven't been that high quality since around 2001. When the iBook line came out, it tended to have very serious issues on every first gen model. I know a guy who's hard drive died right inside warrenty, then got a new one, then the new one died just a few days after his new 90-day extended warrenty. You do realize that Apple doesn't make the hard drives, and if they fail it's not because Apple poorly designed them. I've used Apples since my dad would bring an Apple IIe home from school to play number munchers on...I had no idea what to do but the sounds it made when the guys got eaten were so cool... I've owned many Apple products since '96 and I've never had one die on me. My 7100/80 actually still works, but it's collecting dust at home, and I took my iBook G4 to class almost every day my freshman/sophomore years, and the battery still lasts 3 hours while wirelessly surfing. It took a bike accident the destroyed the screen to slow it down, but luckily the rest of the computer still works, so it's now a media center computer hooked up to my TV. I work in Mac tech support and I can tell you first hand the Macs have FAR fewer hardware problems than the PCs. There have been a couple of bad apples (bad pun) but the number is miniscule compared the number of dells that come through with dead power supplies, motherboards, network cards, etc. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-250345 Share on other sites More sharing options...
sHARD>> Posted December 8, 2006 Share Posted December 8, 2006 You do realize that Apple doesn't make the hard drives, and if they fail it's not because Apple poorly designed them. When you buy a computer, and you think it is "quality", you also expect the internal components to be top quality. If Apple has chosen a company which makes terrible hard drives, that is their fault, not the fault of the hard drive company. It is Apple who has given the appearance of poor quality in their overall product. Link to comment https://www.insanelymac.com/forum/topic/34645-appledefectscom/#findComment-250587 Share on other sites More sharing options...
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