Threepwood Posted October 25, 2007 Share Posted October 25, 2007 Hey guys, My Intuos3 won't work under OS X. It seems it isn't detected on startup and therefore doesn't work. If the tablet is connected during startup I can't move the cursor around but the blue LED is lit. If I unplug/replug I can move the cursor. System Profiler always sees the tablet on the USB bus, even when I can't even move the cursor. I have tried reinstalling the driver (latest version), rebooting, connecting it to different USB ports, using different accounts... Always the same error message when I open up the preference pane: "A USB tablet was not found when the system started." It works perfectly under Windows XP on the same computer. Has anyone experienced this? 1 Link to comment Share on other sites More sharing options...
Schweppes Posted October 26, 2007 Share Posted October 26, 2007 I use a Wacom Graphire 2 and never had any problem. Works out of the box with all versions of OSx86. Maybe because you have AMD and i have Intel processor. Link to comment Share on other sites More sharing options...
Threepwood Posted October 26, 2007 Author Share Posted October 26, 2007 Maybe because you have AMD and i have Intel processor. No that couldn't be the problem. Wacom tech support suggests it could be a software interference of some sort. Link to comment Share on other sites More sharing options...
Azurael Posted October 26, 2007 Share Posted October 26, 2007 My Graphire2 also works fine on OS X, hackintosh or otherwise... Link to comment Share on other sites More sharing options...
Threepwood Posted October 26, 2007 Author Share Posted October 26, 2007 My Graphire2 also works fine on OS X, hackintosh or otherwise... Yeah, I'm not surprised, it should work. This is really weird, it shows up on the USB bus but the driver doesn't detect it. Link to comment Share on other sites More sharing options...
Schweppes Posted October 26, 2007 Share Posted October 26, 2007 Look in System Profiler/Software/Extensions if there is any tablet .kext Delete kextcaches and mkext from /Library and repair permissions with Disk Utility, then restart and check if it works. Link to comment Share on other sites More sharing options...
Threepwood Posted October 26, 2007 Author Share Posted October 26, 2007 I don't seem to have that folder. I have /System/Library/SystemProfiler/ but there is no Software/Extensions folder.I have Wacom tablet.kext though. Link to comment Share on other sites More sharing options...
Gorosh Posted October 26, 2007 Share Posted October 26, 2007 I've been using Wacom Intuos 3 A5 Wide from the first day I installed my Hackintosh. No problems whatsoever (although I still didn't try latest driver, but I don't think it will be any different). I have Intel Core 2 Duo E6600 + Asus P5W DH, so it might be that there's problem because of AMD processor (although that seems strange to me). It would be interesting to see what are the experiences of other Athlon users. Link to comment Share on other sites More sharing options...
Schweppes Posted October 26, 2007 Share Posted October 26, 2007 I mean System Profiler application: in /Applications/Utilities Double click in it and look in section Software/Extensions Link to comment Share on other sites More sharing options...
Threepwood Posted October 26, 2007 Author Share Posted October 26, 2007 I can't see why the processor would make a difference. It's about the USB interface, or some software that interferes with it. I haven't had any problems with other USB devices.This is hugely irritating. I have to reboot and go into XP every time I want to use the tablet, maybe do all of my design work there. It cost €290 and now I can't use it the way I planned. I mean System Profiler application:in /Applications/UtilitiesDouble click in it and look in section Software/Extensions I see. There's no tablet related kext here. Link to comment Share on other sites More sharing options...
johnydoe Posted October 29, 2007 Share Posted October 29, 2007 ok, so I pretty much have the same problem with my newly bought wacom bamboo tablet. it also says it wasnt detected on startup and suggests that I should restart. that of course didnt help. and in the system profiler there is no tablet kext. on my macbook the wacom works of course. but when I check the system profiler there is no tablet kext either. my hackintosh is an amd sempron 1.9ghz (64bit am2 sockel) on an msi mainboard with the jas 10.4.8 install... nothing special here. usb mouse and memory stick seem to be working fine. I just cant figure out what is wrong here. if I unplug and replug the wacom it works in mouse mode and moves the pointer, but the system tab in the preferences still says it's not detected. so I cant use it in any productive way. is there something like an usb patch that we might have forgotten here? any help is appretiated. because besides this issue and some minor mouse tearing my hackintosh is running smooth as a babies butt. greets, johny Link to comment Share on other sites More sharing options...
Threepwood Posted October 30, 2007 Author Share Posted October 30, 2007 Hmm, so maybe it has something to do with the AMD processor then? Or the kernel? Seems strange, it should work as well as any other USB device I think. Any one else with an AMD and a Wacom tablet here? Link to comment Share on other sites More sharing options...
inimicus Posted October 31, 2007 Share Posted October 31, 2007 Intel Pentium D 820 and Wacom Intuos 2 work dandy. Interesting. Link to comment Share on other sites More sharing options...
johnydoe Posted October 31, 2007 Share Posted October 31, 2007 I got a core2duo at the office and tested osx on there as well and the intuos3 I got there worked like a charm. gotta reinstall osx some time and test if the bamboo works as well. if so, it might actually be the amd cpu that is causing this. Link to comment Share on other sites More sharing options...
dismal33 Posted March 14, 2008 Share Posted March 14, 2008 i don't have an amd but its def wonky on my comp. i thought it wasn't working at all until i accidentally tried it with the pen upside down. THAT seems to be working but no clue as to why i'm having that problem. Link to comment Share on other sites More sharing options...
qbattersby Posted March 15, 2008 Share Posted March 15, 2008 My Wacom tablet works fine, see system specs. I dont think it matters what CPU you have, but with that said, it may be the kernel used for AMD systems. Link to comment Share on other sites More sharing options...
dismal33 Posted March 26, 2008 Share Posted March 26, 2008 scratch my previous post. turns out the pen was actually busted. got a replacement and now my wacom tablet works without any drivers at all. Link to comment Share on other sites More sharing options...
stroke Posted March 27, 2008 Share Posted March 27, 2008 I don't use any drivers and mine works fine. The reason for no drivers is because the drivers "map" your screen to the tablet, which I dislike. Link to comment Share on other sites More sharing options...
Dang! Posted April 4, 2008 Share Posted April 4, 2008 I don't think it's anything to do with the processor, I'm having exactly the same problems and I'm running an Intel. Good to know this isn't just a fluke though, anyone got any ideas? Link to comment Share on other sites More sharing options...
Threepwood Posted April 19, 2008 Author Share Posted April 19, 2008 I tried Leopard (10.5.1) and the tablet didn't work with that either. You need the driver for it to work properly. The mapping, the buttons, pressure, tilt, etc. I can't imagine drawing on a tablet that behaves like a mouse. Link to comment Share on other sites More sharing options...
~pcwiz Posted April 30, 2008 Share Posted April 30, 2008 Have you cleared the kext cache Threepwood? Link to comment Share on other sites More sharing options...
Muki Key Oot Posted March 31, 2009 Share Posted March 31, 2009 Hi, I'm on 10.5.6. Everything works BUT the Intuos3, which didn't show up after I installed the Inutos3 driver. Mind you, the mouse/stylus still moves the cursor, but they do it in the same fashion they would without a driver (reading: slugish and wonky). After DMG freezing and screen bouncing (my Radeon), this is the last thing I need to fix in order to perfect this install. Any help would be much appreciated. In case it looks like I didn't read, I did do the following (several times for other things, once more now for good measure): deleted Extensions.mkext started with the -f flag If that's what you mean by clearing the kext cache, I think I did this correctly. Also, it shows up in the System Profiler as a USB device, but there's no tablet.kext I can find in extensions and the driver refuses to cooperate. >_< Link to comment Share on other sites More sharing options...
hotcorez Posted March 31, 2009 Share Posted March 31, 2009 Hi Mate, re dmg crashing, try the seatbelt kext from 10.5.5 or if your kernel matches 10.5.6 use the one from anv kernel 1.4 (see new releases) you can extract the kext from his installer using pacifist to desktop and install using osx86 tools. Remember to fix permissions with disk utility before rebooting. Good luck! HC touch extensions is also a good move i have been told (terminal and osx86 tools) Link to comment Share on other sites More sharing options...
Muki Key Oot Posted March 31, 2009 Share Posted March 31, 2009 Heh, actually, I should've written "after fixing DMG freezing and screen bouncing". (and let me pay it forward by adding repair links for anyone who got here with the same problems I had =3). So yeah, the only remaining issues are: - Crappy sound from USB sound card (Fixed: Slide balance meter a little bit) - Wacom Intuos3 PTZ-930 doesn't show up after driver install (Fixed, see below) Okay, this is what I did, but I'm not sure what fixed it. I could've sworn I've tried all of these tricks before: 1. Go to Applications folder 2. Go to Wacom Tablet folder 3. Run "Remove Wacom Tablet" 4a. Click the "Remove All Preference Files" button on the left FIRST 4b. Click "Remove Tablet Software". 5a. Make sure "System Preferences" is closed 5b. At some point, I don't remember if this is before or after the next step, I unplugged my tablet from the direct link (via an extension cable) to the motherboard port to a powered hub I have. 6. I downloaded the 6.08 driver (NOT 6.10 RC2, which I'd tried repeatedly) and installed it. 7. Before ANYTHING (didn't go back to system prefs to check), I reset the computer 8. I smashed F8 to go to the options menu, and typed in -f to boot with that option (clear kext cache I think) 9. Presto, it worked! In case anyone else comes across this, that's what fixed it for me. Link to comment Share on other sites More sharing options...
Kunal2139 Posted May 18, 2009 Share Posted May 18, 2009 Have you had trouble with the Wacom PTZ 930 caused a lot of freezes / kernel panics? I'm running a system that's getting kernel panics and the only thing I can think of causing it is the Wacom tablet. Are there additional drivers that need to be installed for it? Thanks! Link to comment Share on other sites More sharing options...
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