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HP 800 G1 High Sierra USB 3.0 stopped working !


Mister3000
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Hello everyone,

 

this is very strange. my HP 800 g1 usb 3.0 ports were working very well under High Sierra 10.13.2

Now i know there have been some updates but i have done any and yet today all of the sudden the usb 3.0 ports stopped working.

 

the 2.0 ports still work. when i look at the summary under 3.0 ports it claims my keybard is plugged in, however its actually under a usb 2.0 port.

 

any ideas ?

 

also, is it ok to update to 10.13.6 from the app store ?

 

Thanks in advance for your comments

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Post more details about the HP 800 G1 configuration.

Run this app, and upload the file result here.
RunMe

 

 

also, is it ok to update to 10.13.6 from the app store ? 

You'll need download the Combo Update from Apple's site.

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on mine, the front USB 3.0 piers don't work, they all work at USB 2.0, on the back, the lower USB 3.0 ports works fine. I just use those and haven't need to do anymore trouble shooting to get better results than that.

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Hi, thank you for your reply.

 

these are my specs:

 

Triple boot HP 800 g1

i7 4770 

16 GB ram

Nvidia GTX 1050ti running dual 1080p monitors

512 GB SSD High Sierra 10.13.2

512 GB SSD Windows 10/Linux

6 usb 2.0 port

4 usb 3.0 ports ( I have a USB hub/card reader attached to a usb 3.0 port that was working fine 3.0 speeds ant it provided me with 3 more usb 3.0 ports.)

 

please also find attached results from the "run me" app.

 

Thanks again

 

 

 

Send me Elis-iMac.zip

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On 1/7/2019 at 6:43 AM, Mister3000 said:

Hi, thank you for your reply.

 

these are my specs:

 

Triple boot HP 800 g1

i7 4770 

16 GB ram

Nvidia GTX 1050ti running dual 1080p monitors

512 GB SSD High Sierra 10.13.2

512 GB SSD Windows 10/Linux

6 usb 2.0 port

4 usb 3.0 ports ( I have a USB hub/card reader attached to a usb 3.0 port that was working fine 3.0 speeds ant it provided me with 3 more usb 3.0 ports.)

 

please also find attached results from the "run me" app.

 

Thanks again

 

 

 

Send me Elis-iMac.zip

sorry bro what kext for audio i have same pc

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