CloverLeaf Posted September 22, 2022 Share Posted September 22, 2022 Hello! I am using my HP EliteDesk (from the signature) last few months under Big Sur and now Monterey 12.6 equiped with Intel 8260NGW card. Both wifi and bluetooth worked perfectly until yesterday. I didn't change or update anything. Turned on my computer and HeliPort says "itlwm is not running". Fast kext check in terminal shows that the kext is loaded correctly. Both HeliPort and itlwm.kext are updated to the latest versions. Tried older versions - same result. Tried clean Big Sur and Monterey install - same result. Ventura - same result. Bluetooth works. Any help is appreciated. EFI 0C 0.8.4 Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/ Share on other sites More sharing options...
deeveedee Posted September 24, 2022 Share Posted September 24, 2022 @Jazzoo I'm not an itlwm user, but will try to help. What does the itlwm diagnostic report show? Looks like you can generate logs as shown here. Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2793864 Share on other sites More sharing options...
CloverLeaf Posted September 24, 2022 Author Share Posted September 24, 2022 @deeveedee DebugEnhancer.kext installed and log generated. It says unknow version in the report but in Terminal it shows 2.2.0. Strange... bugreport_37660.zip Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2793876 Share on other sites More sharing options...
deeveedee Posted September 24, 2022 Share Posted September 24, 2022 @Jazzoo In BIOS, do you have Fast Boot disabled? That's the only thing I can think of from here. If so and that's not the problem, you may want to submit a bug report with logs on OpenIntelWireless GitHub. Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2793878 Share on other sites More sharing options...
CloverLeaf Posted September 24, 2022 Author Share Posted September 24, 2022 Yea, Fast Boot is disabled. I switch to AirportItlwm.kext to test and report. Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2793880 Share on other sites More sharing options...
deeveedee Posted September 24, 2022 Share Posted September 24, 2022 @Jazzoo Here are some things to check: Antenna's are properly and securely connected (don't force any of the tiny connections - they should snap into place). Note that the designed life of the antenna connectors on the Wi-Fi card supports only a small number of connect/disconnect before the connections are not as reliable (I think it might be as low as 30 times). Never force these connections and don't connect/disconnect them unless absolutely necessary Check this issue Wi-Fi card is properly seated on the motherboard Try manually unloading / loading itlwm.kext after booting. Does the card's behavior change? Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2793886 Share on other sites More sharing options...
CloverLeaf Posted September 24, 2022 Author Share Posted September 24, 2022 It's more likely a software problem. With AirportItlwm.kext everything works without any problems at the moment. I need more time to test if it's realible in long term. Besides that I already did all the steps mentioned. I installed Windows 11 (with No TPM/Secure Boot check) on a spare SSD and wifi/bt works perfectly. This is really really strange... Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2793899 Share on other sites More sharing options...
deeveedee Posted October 2, 2022 Share Posted October 2, 2022 @Jazzoo I happened to be looking at itlwm and noticed that there are different kexts for each version of macOS. This is probably a dumb question since you know more about itlwm than I do, but are you certain that you are using the correct version of itlwm for the version of macOS that you are testing? Spoiler Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2794341 Share on other sites More sharing options...
CloverLeaf Posted October 2, 2022 Author Share Posted October 2, 2022 @deeveedee - Yes, I've tested all three operating systems Big Sur, Monterey and Ventura with the appropriate kexts for them and... no luck. I can't complain now since AirportItlwm.kext works well without the need of any additional software like HeliPort. I have the same 75/75 U/D speeds so I am happy with my hack Thanks! Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2794346 Share on other sites More sharing options...
Stefano Pugliese Posted October 11, 2022 Share Posted October 11, 2022 @Jazzoo Following your post on other thread .......have I to insert the code you posted inside info.plist (USBPorts.kext)? I attached my info.plist (USBPorts.kext) Info.plist Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2794925 Share on other sites More sharing options...
CloverLeaf Posted October 11, 2022 Author Share Posted October 11, 2022 Yes. I attached my info.plist. You can use it or adapt it as per your needs. Info.plist 1 Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2794933 Share on other sites More sharing options...
Stefano Pugliese Posted October 11, 2022 Share Posted October 11, 2022 12 minutes ago, Jazzoo said: Yes. I attached my info.plist. You can use it or adapt it as per your needs. Info.plist 5.67 kB · 0 downloads Thank You I'll compare the two info.plist to see the differences If I can manage to adapt the file I wouldn't be here asking for help 😉 I have to learn still a lot 1 Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2794937 Share on other sites More sharing options...
Stefano Pugliese Posted October 19, 2022 Share Posted October 19, 2022 (edited) @Jazzoo My BT stop working (wifi correctly working) I have an Intel 8260NGW I sow that my Bios has lost the specific mac settings so I remade it following the guide in the thread Helitedesk 800 G5 mini (but I haven't find all the settings in the guide) My MacOS is Monterey What should I do to debug ? my config.plist attached Thank You for help config.plist Edited October 20, 2022 by Stefano Pugliese Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2795505 Share on other sites More sharing options...
CloverLeaf Posted October 20, 2022 Author Share Posted October 20, 2022 @Stefano Pugliese Did you manage to fix your info.plist ? Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2795591 Share on other sites More sharing options...
Stefano Pugliese Posted October 21, 2022 Share Posted October 21, 2022 17 hours ago, Jazzoo said: @Stefano Pugliese Did you manage to fix your info.plist ? Problem Solved.....thank You Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2795664 Share on other sites More sharing options...
CloverLeaf Posted October 21, 2022 Author Share Posted October 21, 2022 For the sake of the others please share what was the problem and how did you solve it. Thanks! Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2795677 Share on other sites More sharing options...
Stefano Pugliese Posted October 25, 2022 Share Posted October 25, 2022 On 10/21/2022 at 3:27 PM, Jazzoo said: For the sake of the others please share what was the problem and how did you solve it. Thanks! The Bios check about Bluetooth adapter was disabled.............my mistake 1 Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2795937 Share on other sites More sharing options...
Stefano Pugliese Posted October 25, 2022 Share Posted October 25, 2022 @Jazzoo Have I to use the alpha kext of AirportItwlm to install Ventura ? I don't want to make an update with the wrong steps and loose my working OS Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2795969 Share on other sites More sharing options...
1Ale1 Posted May 15, 2023 Share Posted May 15, 2023 Has anybody tried AirportOpenBSD? I was thinking about upgrading to Ventura but I was unsure about what version should I use for my WiFi card (Intel 9560NGW) - the guys at github.com/OpenIntelWireless left their latest release updated to Jan 1, 2022 and still has no official compatibility with macOS 13 (Ventura) Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2804663 Share on other sites More sharing options...
CloverLeaf Posted May 15, 2023 Author Share Posted May 15, 2023 Has anybody tried AirportOpenBSD? I was thinking about upgrading to Ventura but I was unsure about what version should I use for my WiFi card (Intel 9560NGW) - the guys at github.com/OpenIntelWireless left their latest release updated to Jan 1, 2022 and still has no official compatibility with macOS 13 (Ventura)Intel 9560 is not stable in Ventura. Random restarts and system freezes. If you want to upgrade to Ventura go for 8260/8265 with the appropriate kexts for Ventura. Best option is BCM94360NG. Depends on where you live, you can find it as cheaper as 35$.Sent from my Pixel 3 XL using Tapatalk Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2804664 Share on other sites More sharing options...
STLVNUB Posted May 18, 2023 Share Posted May 18, 2023 (edited) On 10/2/2022 at 8:47 PM, deeveedee said: @Jazzoo I happened to be looking at itlwm and noticed that there are different kexts for each version of macOS. This is probably a dumb question since you know more about itlwm than I do, but are you certain that you are using the correct version of itlwm for the version of macOS that you are testing? Reveal hidden contents Monterey itlwmkext works with Ventura no problems here Edited May 18, 2023 by STLVNUB Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2804734 Share on other sites More sharing options...
CloverLeaf Posted May 18, 2023 Author Share Posted May 18, 2023 Monterey kext works with Ventura no problems hereWhat is the model of your card ?Sent from my Pixel 3 XL using Tapatalk Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2804735 Share on other sites More sharing options...
STLVNUB Posted May 18, 2023 Share Posted May 18, 2023 (edited) 8086, 2725, 8086, 0024, Intel Corporation, Wi-Fi 6 AX210/AX211/AX411 160MHz BluTooth Works On Monterey BUT not In Ventura Edited May 18, 2023 by STLVNUB Link to comment https://www.insanelymac.com/forum/topic/353932-intel-wireless-problem-with-itlwm/#findComment-2804737 Share on other sites More sharing options...
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