Fory360 Posted October 29, 2017 Share Posted October 29, 2017 Hi, I install clean high sierra on SSD, the iconservicesagent keeps on bogging down the system while eating up all the memory in a few seconds and then filling up my OS drive (an SSD) with swap space. I can force quit it in Activity Monitor, and I need to do it several times, before I can use my Mac again.I happen to internal and external hdd with custom icons in videos, there are not many system utilities ready for High Sierra, but deleting caches does not help anything. The Finder works on the main disk, but upon entering another HDD the iconservicesagent starts to function and blocks the computer completely. With the 27-inch iMac me the same happened, is a disaster!!the solution they give me in apple care is to reinstall the system from 0, I have already done it 2 times and the problem persists, that you have made apple, you have no solution for this?High Sierra disaster, with macos saw not the problem of ICONSERVICESAGENTHelp!! Link to comment Share on other sites More sharing options...
foskvs Posted October 29, 2017 Share Posted October 29, 2017 Hi, I install clean high sierra on SSD, the iconservicesagent keeps on bogging down the system while eating up all the memory in a few seconds and then filling up my OS drive (an SSD) with swap space. I can force quit it in Activity Monitor, and I need to do it several times, before I can use my Mac again. I happen to internal and external hdd with custom icons in videos, there are not many system utilities ready for High Sierra, but deleting caches does not help anything. The Finder works on the main disk, but upon entering another HDD the iconservicesagent starts to function and blocks the computer completely. With the 27-inch iMac me the same happened, is a disaster!! the solution they give me in apple care is to reinstall the system from 0, I have already done it 2 times and the problem persists, that you have made apple, you have no solution for this? High Sierra disaster, with macos saw not the problem of ICONSERVICESAGENT Help!! There's kernel_task that is using all your memory. Open terminal and write cd ~/Desktop diskutil info -all > disk_info.txt ls /System/Library/Extensions > S_L_E.txt ls /Library/Extensions > L_E.txt kextstat | grep -v com.apple > kexts_loaded.txt Attach the three files generated on your desktop Link to comment Share on other sites More sharing options...
Fory360 Posted October 30, 2017 Author Share Posted October 30, 2017 There's kernel_task that is using all your memory. Open terminal and write cd ~/Desktop diskutil info -all > disk_info.txt ls /System/Library/Extensions > S_L_E.txt ls /Library/Extensions > L_E.txt kextstat | grep -v com.apple > kexts_loaded.txt Attach the three files generated on your desktop Thank you, that's the files Finder.zip Link to comment Share on other sites More sharing options...
foskvs Posted October 30, 2017 Share Posted October 30, 2017 Have you installed anything? You have third party kexts that I have never seen. 59 0 0xffffff7f8321e000 0x3000 0x3000 com.exvision.hdmiaudio (1.0) 2E3D3B09-CD0F-3A99-B10B-CDF233DD26EA <12 7 4 3> 66 0 0xffffff7f81584000 0x1a000 0x1a000 com.Accusys.driver.Acxxx (3.1.8) CBFBD540-DC58-3D9D-91AD-2BD4DD624FE7 <65 12 5 4 3> 71 0 0xffffff7f814db000 0x11000 0x11000 com.metakine.handsoff.driver (3.2.3) 2F6A5503-A9DF-3A09-9798-5A86D868609B <7 5 4 3 1> Try running EtreCheck and see if there's any adware software installed. Post the report if needed. 1 Link to comment Share on other sites More sharing options...
Fory360 Posted October 30, 2017 Author Share Posted October 30, 2017 Have you installed anything? You have third party kexts that I have never seen. 59 0 0xffffff7f8321e000 0x3000 0x3000 com.exvision.hdmiaudio (1.0) 2E3D3B09-CD0F-3A99-B10B-CDF233DD26EA <12 7 4 3> 66 0 0xffffff7f81584000 0x1a000 0x1a000 com.Accusys.driver.Acxxx (3.1.8) CBFBD540-DC58-3D9D-91AD-2BD4DD624FE7 <65 12 5 4 3> 71 0 0xffffff7f814db000 0x11000 0x11000 com.metakine.handsoff.driver (3.2.3) 2F6A5503-A9DF-3A09-9798-5A86D868609B <7 5 4 3 1> Try running EtreCheck and see if there's any adware software installed. Post the report if needed. The apps installs is: Blu-ray Player Pro Handsoff Hyperdock Cleanmymac EtreCheck.zip Link to comment Share on other sites More sharing options...
foskvs Posted October 30, 2017 Share Posted October 30, 2017 The apps installs is: Blu-ray Player Pro Handsoff Hyperdock Cleanmymac Voilà Set teamviewer to non start every time you boot the system. Then check if kernel_task uses more than 800MB of memory. Link to comment Share on other sites More sharing options...
Fory360 Posted October 30, 2017 Author Share Posted October 30, 2017 Voilà Schermata 2017-10-30 alle 13.58.02.png Set teamviewer to non start every time you boot the system. Then check if kernel_task uses more than 800MB of memory. the problem persists, ICONSERVICESAGENT is crazy!! Desktop.zip Link to comment Share on other sites More sharing options...
foskvs Posted October 30, 2017 Share Posted October 30, 2017 My only suggestion would be: do a clean install. Basically, reinstall HS without installing third party apps (no teamviewer, cleanmymac, etc.). Check if the problem disappears. If the answer is yes, that was caused by one of those apps. Reainstall them one by one and see which causes the issue. If the answer is no, it means that there's something wrong with your hardware, efi, or installer. 1 Link to comment Share on other sites More sharing options...
Fory360 Posted October 31, 2017 Author Share Posted October 31, 2017 My only suggestion would be: do a clean install. Basically, reinstall HS without installing third party apps (no teamviewer, cleanmymac, etc.). Check if the problem disappears. If the answer is yes, that was caused by one of those apps. Reainstall them one by one and see which causes the issue. If the answer is no, it means that there's something wrong with your hardware, efi, or installer. installation from 0 and the result is the same, iconservicesagent crazy and Finder does not respond. Link to comment Share on other sites More sharing options...
foskvs Posted October 31, 2017 Share Posted October 31, 2017 Run etrecheck and attach the report. Let's see if there's something wrong with your installer. Link to comment Share on other sites More sharing options...
Fory360 Posted October 31, 2017 Author Share Posted October 31, 2017 It's curious, I have 2 build:1: Mobo: Gigabyte Z97X-UD5HCPU: i7-4790KRAM: 32GB 2100 GHzGraphics: Gigabyte GTX 1060 G12: Mobo: Z270M-D3HCPU: i5 7600KRAM: 16GB 2400 GHzGraphics: EVGA GTX 750 TIIn the 1 Build I do not have the problem of the iconservicesagent crazy, its operation is correct and I use the same installer for the Build 2.will it be by Kaby lake?I attach my config.plist config.plist.zip Link to comment Share on other sites More sharing options...
foskvs Posted October 31, 2017 Share Posted October 31, 2017 Could you attach CLOVER folder from your Kaby Lake pc? config.plist is ok (you should remove this flag if you don't really need it, as it was used mainly for Ivy Bridge) 1 Link to comment Share on other sites More sharing options...
Fory360 Posted October 31, 2017 Author Share Posted October 31, 2017 Could you attach CLOVER folder from your Kaby Lake pc? config.plist is ok (you should remove this flag if you don't really need it, as it was used mainly for Ivy Bridge) Schermata 2017-10-31 alle 19.25.28.png thanks for your help CLOVER.zip Link to comment Share on other sites More sharing options...
foskvs Posted October 31, 2017 Share Posted October 31, 2017 It's correct. You can update some kexts, but that's not the cause of your problem. Run EtreCheck once again and attach the report of this "basic" system. Link to comment Share on other sites More sharing options...
Fory360 Posted October 31, 2017 Author Share Posted October 31, 2017 It's correct. You can update some kexts, but that's not the cause of your problem. Run EtreCheck once again and attach the report of this "basic" system. EterCheck.rtf Link to comment Share on other sites More sharing options...
foskvs Posted October 31, 2017 Share Posted October 31, 2017 This time it seems you have almost 11 GB free in your memory. Link to comment Share on other sites More sharing options...
Fory360 Posted October 31, 2017 Author Share Posted October 31, 2017 yes, but why finder is not open in any HDD with customized icons Link to comment Share on other sites More sharing options...
foskvs Posted October 31, 2017 Share Posted October 31, 2017 customized icons What do you exactly mean by "customized icons"? Link to comment Share on other sites More sharing options...
Fory360 Posted October 31, 2017 Author Share Posted October 31, 2017 What do you exactly mean by "customized icons"? Change icons to Folders or files by custom icons in icns format Link to comment Share on other sites More sharing options...
foskvs Posted October 31, 2017 Share Posted October 31, 2017 Change icons to Folders or files by custom icons in icns format Understood. IconServiceAgent memory usage depends on how many icons you have on the desktop and high res custom icons can cause IconServiceAgent to use a lot of memory. From a github discussion (here): Also, it looks like the service has some real problems if you put some very high res custom icons on files. For me it was on an external drive so I could get the system to be responsive by removing the drive. I went and removed all the custom icons and the system seems to be working well again. Try typing this into terminal: sudo killall -KILL iconservicesagent I hope this helps u. 1 Link to comment Share on other sites More sharing options...
Fory360 Posted October 31, 2017 Author Share Posted October 31, 2017 Understood. IconServiceAgent memory usage depends on how many icons you have on the desktop and high res custom icons can cause IconServiceAgent to use a lot of memory. From a github discussion (here): Try typing this into terminal: sudo killall -KILL iconservicesagent I hope this helps u. No, the Finder does not respond and iconservicesagent returns to restart it I kill it and it returns again and again and again, and the Finder does not respond Beachballing EterCherk Beachballing.rtf Link to comment Share on other sites More sharing options...
foskvs Posted November 1, 2017 Share Posted November 1, 2017 Can you provide a screenshot from System Preferences -> "your_current_user" -> Login Items? Link to comment Share on other sites More sharing options...
Fory360 Posted November 1, 2017 Author Share Posted November 1, 2017 Can you provide a screenshot from System Preferences -> "your_current_user" -> Login Items? Link to comment Share on other sites More sharing options...
foskvs Posted November 1, 2017 Share Posted November 1, 2017 Can you provide a screenshot from System Preferences -> "your_current_user" -> Login Items? I think that the last chance is to remove customised icons, as they are the cause of this problem. I don't have any other "trick" that can solve this problem. Link to comment Share on other sites More sharing options...
Fory360 Posted November 1, 2017 Author Share Posted November 1, 2017 yes, but as I can do it, if I try to enter any hdd the finder crashes. tomorrow I will try install macOS Sierra to see if the problem is solved, if it works I do not go back to high sierra or crazy!! Link to comment Share on other sites More sharing options...
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