ltooz_audis Posted October 18, 2017 Share Posted October 18, 2017 Now everything boots perfectly and I keep having this warning before and after login to macOS High Sierra. Does anyone know how to remove it, it's a cache somewhere. I'm not sure if I want to delete all "Caches" Thanks, Louis Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/ Share on other sites More sharing options...
HBP Posted October 19, 2017 Share Posted October 19, 2017 It's not a cache, when shutting down, the last thing on shutdown or restart is to write (clean shutdown) Variable to NVRAM, if your system is not emulating that variable correctly then you will continue to get that message. HBP Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2518549 Share on other sites More sharing options...
fallen00sniper Posted October 19, 2017 Share Posted October 19, 2017 Test to see if NVRAM is emulating properly. sudo nvram MyVar=TestValue reboot nvram -p to remove it sudo nvram -d MyVar http://www.insanelymac.com/forum/topic/298027-guide-aio-guides-for-hackintosh/page-2?do=findComment&comment=2029552 My NVRAM is working properly, but sometimes I get this message when I enable SIP to install nVidia web drivers or and reboot to SIP disabled. Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2518555 Share on other sites More sharing options...
ltooz_audis Posted October 19, 2017 Author Share Posted October 19, 2017 Thanks guys, My nvram is good, my iMessage and FaceTime work perfectly. I've been testing the nvram and it's good. The only thing as you said if it's write correctly. I did clear the nvram but the test ones are still there. How do you clear the nvram with Clover 100%? Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2518576 Share on other sites More sharing options...
fallen00sniper Posted October 19, 2017 Share Posted October 19, 2017 Thanks guys, My nvram is good, my iMessage and FaceTime work perfectly. I've been testing the nvram and it's good. The only thing as you said if it's write correctly. I did clear the nvram but the test ones are still there. How do you clear the nvram with Clover 100%? sudo nvram -c sudo nvram -d MyVar should have worked depending on the name you entered when creating it. Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2518618 Share on other sites More sharing options...
ltooz_audis Posted October 19, 2017 Author Share Posted October 19, 2017 It's still there, there must be something else. I may have to re-install the macOS High SIerra Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2518663 Share on other sites More sharing options...
Cyberdevs Posted October 19, 2017 Share Posted October 19, 2017 Now everything boots perfectly and I keep having this warning before and after login to macOS High Sierra. Does anyone know how to remove it, it's a cache somewhere. I'm not sure if I want to delete all "Caches" Thanks, Louis Hi there, That message will appear after each unsuccessful shutdown or after a system crash. IMHO You need to find the cause of the crash. Boot your system in verbose mode for a while and take note of the "Shutdown Cause" if it's "5" it means system has shutdown correctly, if it's something other than that you might have a problem which prevents your system from shutting down properly and you might need to address it. Here is the list of shutdown causes for macOS. Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2518720 Share on other sites More sharing options...
ltooz_audis Posted October 19, 2017 Author Share Posted October 19, 2017 Hi there, That message will appear after each unsuccessful shutdown or after a system crash. IMHO You need to find the cause of the crash. Boot your system in verbose mode for a while and take note of the "Shutdown Cause" if it's "5" it means system has shutdown correctly, if it's something other than that you might have a problem which prevents your system from shutting down properly and you might need to address it. Here is the list of shutdown causes for macOS. I checked the log files and yes, there are kernel panic - but I don't know how to fix it although everything is running fine. kextcache_2017-10-18-111152_MacBook-Air.crash.zip Kernel_2017-10-18-233246_MacBook-Air.panic.zip Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519000 Share on other sites More sharing options...
Cyberdevs Posted October 19, 2017 Share Posted October 19, 2017 I checked the log files and yes, there are kernel panic - but I don't know how to fix it although everything is running fine. Give me more detail about your hardware please, or just update your signature with your hardware specs, that would make the troubleshooting easier. There is a tool in my signature and you can use it to clean up the kext cache and the nvram. 1 Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519020 Share on other sites More sharing options...
ltooz_audis Posted October 19, 2017 Author Share Posted October 19, 2017 Hello Cyberdevs, Sorry, the one I have this problem is the Dell Broadwell HD5500 i7-5500u. Thanks, Louis Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519081 Share on other sites More sharing options...
Cyberdevs Posted October 19, 2017 Share Posted October 19, 2017 Hello Cyberdevs, Sorry, the one I have this problem is the Dell Broadwell HD5500 i7-5500u. Thanks, Louis Have you used the tool I suggested? Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519084 Share on other sites More sharing options...
ltooz_audis Posted October 19, 2017 Author Share Posted October 19, 2017 Have you used the tool I suggested? Yes, didn't work... ARGGGGG Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519086 Share on other sites More sharing options...
Cyberdevs Posted October 19, 2017 Share Posted October 19, 2017 Yes, didn't work... ARGGGGG Have you seen this part of the panic log? Boot args: dart=0 -v nv_disable=1 slide=0 -rootdmg-ramdisk auth-root-dmg=file:///macOS%20Install%20Data/Locked%20Files/BaseSystem.dmg? Send me your EFI folder. You can remove "Apple" folder, Serial Number, MLB and hardware UUID from the config.plist. Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519110 Share on other sites More sharing options...
ltooz_audis Posted October 19, 2017 Author Share Posted October 19, 2017 Have you seen this part of the panic log? Boot args: dart=0 -v nv_disable=1 slide=0 -rootdmg-ramdisk auth-root-dmg=file:///macOS%20Install%20Data/Locked%20Files/BaseSystem.dmg? Send me your EFI folder. You can remove "Apple" folder, Serial Number, MLB and hardware UUID from the config.plist. Yes, I saw that, I did remove the install data from the root file. I don't know how to remove that panic. I think I may found the problem, the recovery HD when booted it's kernel panic. How do you recreate the recovery HD for mac? 1 Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519131 Share on other sites More sharing options...
Cyberdevs Posted October 19, 2017 Share Posted October 19, 2017 Yes, I saw that, I did remove the install data from the root file. I don't know how to remove that panic. I think I may found the problem, the recovery HD when booted it's kernel panic. How do you recreate the recovery HD for mac? Thta's great. Read this article it might help you to recreate the recovery partition. Make sure you have a backup of your data before you create the recovery hd just in case Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519177 Share on other sites More sharing options...
ltooz_audis Posted October 21, 2017 Author Share Posted October 21, 2017 Finally fixed it, the only way to fix it is the delete the recovery HD partition - delete the OS volume, reinstall everything. Cheers, Louis Link to comment https://www.insanelymac.com/forum/topic/328628-how-to-get-rid-of-the-your-computer-was-restarted-because-of-a-problem/#findComment-2519894 Share on other sites More sharing options...
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