Takuro Posted August 20, 2008 Share Posted August 20, 2008 I got an iMac a couple months ago and noticed a really small impression in the brushed aluminum on the very front left side, in plain view on the computer. I ignored it for a few months but then attempted to fix it by gently rubbing some fine-grain sandpaper around it in a circular motion, but I wound up digging through the finish a bit and creating a very shiny, scratched area. What was once a small eye sore is now a pretty big one. Are there any products I can buy to fix the finish? This thing is brand new and I'm royally pissed at myself for doing this. Could I possibly turn it in to an Apple store and claim it had the blemish since I got it, and ask if they could fix the aluminum face or maybe replace it? I mean, it's not a TOTAL lie since the top corners of the display came with little nicks in them when I opened it out of the box, in addition to the little impression in the front. For now I'm going to use one of those handy white Apple stickers to place over it. Link to comment Share on other sites More sharing options...
jake123 Posted August 20, 2008 Share Posted August 20, 2008 I got an iMac a couple months ago and noticed a really small impression in the brushed aluminum on the very front left side, in plain view on the computer. I ignored it for a few months but then attempted to fix it by gently rubbing some fine-grain sandpaper around it in a circular motion, but I wound up digging through the finish a bit and creating a very shiny, scratched area. What was once a small eye sore is now a pretty big one. Are there any products I can buy to fix the finish? This thing is brand new and I'm royally pissed at myself for doing this. Could I possibly turn it in to an Apple store and claim it had the blemish since I got it, and ask if they could fix the aluminum face or maybe replace it? I mean, it's not a TOTAL lie since the top corners of the display came with little nicks in them when I opened it out of the box, in addition to the little impression in the front. For now I'm going to use one of those handy white Apple stickers to place over it. Don't try to rip off apple... just leave the sticker there Link to comment Share on other sites More sharing options...
rollcage Posted August 20, 2008 Share Posted August 20, 2008 It's worth a shot, the worst that can happen is that they'll say no. You probably would have been better off just taking it back right away though. For now I'm going to use one of those handy white Apple stickers to place over it. So that's what they're for... Link to comment Share on other sites More sharing options...
Takuro Posted August 21, 2008 Author Share Posted August 21, 2008 I called AppleCare and they said that sometimes iMacs, although generally one of their more durable products, can get blemishes and defects. Even though my attempts to fix it exacerbated it, they told me they'd fix it because it already had an initial problem and therefore it isn't really "accidental damage." I think part of their ego is hurt by the fact that it wasn't perfect when fresh out of the package. So basically, at any time between now and Summer 2009 I can drop it off and get my system a shiny new aluminum casing. Either that, or they are going to just give me a new system altogether and transfer an imagine of my hard disk onto the new one. Whichever option is easier. And I'm not really RIPPING them off... it's a $2,000+ system... and when you can easily get a similar machine for nearly half the price, I'd expect it should at least come with very flexible maintenance plans. Link to comment Share on other sites More sharing options...
U.C. Posted August 21, 2008 Share Posted August 21, 2008 Ripem off I say. I got my DVD drive replaced for kicks. Link to comment Share on other sites More sharing options...
coolied Posted August 25, 2008 Share Posted August 25, 2008 Ripem off I say. I got my DVD drive replaced for kicks. And people come in here and {censored} that Macs are expensive..... Gee, I wonder why? :censored2: Link to comment Share on other sites More sharing options...
gokhan Bacak Posted September 4, 2008 Share Posted September 4, 2008 {censored} apple , they are fighting me all the way and wont replace my hard bought macbook's bottom case even though i used a protective case , the plastic is so {censored} its scratched to hell but apple wont accept liability so i say good luck to you man (: well done Link to comment Share on other sites More sharing options...
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