Thaddeus Smith Posted January 23, 2008 Share Posted January 23, 2008 I'm an IT guy that has a 17" MBP. I rarely need to connect to people's machines for support tasks (n00bs job) but sometime's it happens. I have vmware running so I can run my gotoassist client, but it seems such a waste of 20GB just for one windows app. Are there any similar applications out there that run natively in OS X and can support at least Windows, if not Windows and Apple platforms? This is different than RDC ..i have CoRD for that. I'm talking about multi-network, multi-platform support across the net. free is nice, un-free is ok, huge monthly service fees aren't really feasible. Link to comment Share on other sites More sharing options...
MatNeh Posted January 23, 2008 Share Posted January 23, 2008 I'm an IT guy that has a 17" MBP. I rarely need to connect to people's machines for support tasks (n00bs job) but sometime's it happens. I have vmware running so I can run my gotoassist client, but it seems such a waste of 20GB just for one windows app. Are there any similar applications out there that run natively in OS X and can support at least Windows, if not Windows and Apple platforms? This is different than RDC ..i have CoRD for that. I'm talking about multi-network, multi-platform support across the net. free is nice, un-free is ok, huge monthly service fees aren't really feasible. What you're looking for is called "VNC": http://realvnc.com <-- the original http://tightvnc.com <-- a speedier version that I personally prefer http://sourceforge.net/projects/cotvnc/ <-- Chicken of the VNC (MAC port) Link to comment Share on other sites More sharing options...
Thaddeus Smith Posted January 23, 2008 Author Share Posted January 23, 2008 i'm well aware of VNC and no, it's not what I'm looking for. I need a utility that is easily downloaded and installed by even the most computer illiterate user and doesn't require punching holes in firewalls, etc. this is for user support purposes, not administrative remote desktop work. Link to comment Share on other sites More sharing options...
hecker Posted January 24, 2008 Share Posted January 24, 2008 The VNC client is actually very easy to install. There's a limit on how illiterate a computer user should be, you know Besides, do you seriously think that you'll find an app that can just slide it's way through a firewall? Think again. Link to comment Share on other sites More sharing options...
Thaddeus Smith Posted January 24, 2008 Author Share Posted January 24, 2008 The VNC client is actually very easy to install. There's a limit on how illiterate a computer user should be, you know Besides, do you seriously think that you'll find an app that can just slide it's way through a firewall? Think again. Both of these provide a web-centralized access point for connecting the two machines together. https://secure.logmeinrescue.com/HelpDesk/Home.aspx http://www.gotoassist.com/ Neither supports running the "tech console" natively on my MBP, and only logmein rescue supports the end user running OS X. We currently use go to assist, but it has zero support for mac. Logmein is retardedly expensive and still doesn't fix my issue of wanting to do away with using vmware for one app. I thought i explained my needs pretty clearly in the original post; hopefully this additional info helps clarify. **edit: i also don't disagree with you; there should be a limit on computer illiteracy. unfortuanately I don't get to choose who is hired by the clients I support. Link to comment Share on other sites More sharing options...
errandwolfe Posted January 25, 2008 Share Posted January 25, 2008 There is always Timbuktu Pro, unfortunately not open source/free. Link to comment Share on other sites More sharing options...
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