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vmware-resolutionSet "Unable to find the service" on Mojave


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I've been trying to get my resolution scaled up from 1024x768, and have tried the uninstall-and-reinstallation of VMware Tools to no avail.

 

/Library/Application\ Support/VMware\ Tools/vmware-resolutionSet 1920 1080
Unable to find the service.

 

What am I doing wrong?

I'm on Mojave 10.14.5, and VMware Tools version 10.3.10.10540 (build-12406962) which should be the latest.

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@TANGCLA -

What is your VMware Workstation (or Fusion) version, please?

EDIT: Also, which Host OS? Such as Windows 7, 8/8.1, 10/etc?

Edited by Naki
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20 hours ago, Tommythecat42 said:

I'm having the same issue. Anyone have some advice?

 

Edit: I got it! Just reinstall the VMWare Tools and it'll work

Tried this, did not work for me. Tried reinstalling over the top as well as uninstall-reinstall.

 

13 hours ago, Naki said:

@TANGCLA -

What is your VMware Workstation (or Fusion) version, please?

EDIT: Also, which Host OS? Such as Windows 7, 8/8.1, 10/etc?

Workstation 15, host is Windows 10 1903 x64.

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Okay, what Hardware/VMware Workstation Level is your VM set to?

Such as 10, 12, 15?

Did you do any changes to the VMX file to make the macOS VM boot?

Is this a CLEAN install VM, or did you upgrade an older macOS VM to Mojave?

 

Try upping resolution with this tool:

https://github.com/MarLoe/VMware.PreferencePane/releases/tag/v1.7.1

 

It is not automatic but works well to change resolution manually.

 

Also, Workstation 15, but which one? Such as 15.0.1, 15.0.3, 15.1/etc? (15.1 is latest currently I believe.)

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1 hour ago, Naki said:

Okay, what Hardware/VMware Workstation Level is your VM set to?

Such as 10, 12, 15?

Did you do any changes to the VMX file to make the macOS VM boot?

Is this a CLEAN install VM, or did you upgrade an older macOS VM to Mojave?

 

Try upping resolution with this tool:

https://github.com/MarLoe/VMware.PreferencePane/releases/tag/v1.7.1

 

It is not automatic but works well to change resolution manually.

 

Also, Workstation 15, but which one? Such as 15.0.1, 15.0.3, 15.1/etc? (15.1 is latest currently I believe.)

How do I check the hardware level? This was a clean install of Mojave.

The tool does not work, it simply relies on the VMware Tools to perform the same task (and as a result the error message received is the same).

I'm on VMware Workstation 15.1.0.

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On 7/14/2019 at 2:21 AM, TANGCLA said:

Ahh, at the bottom - hardware compatibility is 15.x.

Sorry for slow reply, was and still am very busy with other stuff.

You are likely doing this wrong due to not following the Guide for this.

I followed THIS Guide back in summer/fall of 2018 when I got my Mojave VM running:

https://techsviewer.com/install-macos-mojave-vmware-windows/

 

Namely, I assume you did not do the step 6: Editing the VMX File.

IF you did such a thing (edit VMX file as explained) please tell me.

If you did not, likely this is the step you must do to make the VM work.

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5 hours ago, Naki said:

Sorry for slow reply, was and still am very busy with other stuff.

You are likely doing this wrong due to not following the Guide for this.

I followed THIS Guide back in summer/fall of 2018 when I got my Mojave VM running:

https://techsviewer.com/install-macos-mojave-vmware-windows/

 

Namely, I assume you did not do the step 6: Editing the VMX File.

IF you did such a thing (edit VMX file as explained) please tell me.

If you did not, likely this is the step you must do to make the VM work.

I'm not sure if you've read my original post - the VM works, except VMware tools cannot set the resolution.

For the record, smc.version = 0 already.

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Yes, please note I red you very loud and clear & in full - I did not miss anything.

OKay, if so then I am not sure what else to suggest.

 

Maybe Donk can suggest something? :)

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1 hour ago, TANGCLA said:

If it helps, "About this Mac" tells me I have 3MB video memory.

Sent from my SM-G960F using Tapatalk------
 

 

Hmm, this does not sound right!
Please can you show us the Display settings you have set for the VM?

 

EDIT: On my PC/VMware VM, it is like this:

https://www.dropbox.com/preview/screenshots/screenshot 2019-07-22 14.32.21.png

 

And About this Mac for me shows this:

https://s.mail.ru/4JAK/VY9GoUmV3

Edited by Naki
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4 minutes ago, TANGCLA said:

1GB video RAM and enabled 3D acceleration (except vmware says that acceleration is not supported on this OS).

Sent from my SM-G960F using Tapatalk
 

 

No. Please send screenshot.

 

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Thanks!

* 256 MB is quite sufficient.

* You have Stretch mode enabled, disable that.

Then restart your VM and check again. (or turn off VM, turn back on)

Please tell me if that works, or not.

 

IF not, indeed you may have VMware Tools not (correctly, or at all) installed.

Do you see the VMware Tools process daemon as running in the list of apps in Activity Monitor? OR is it not showing there?

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10 minutes ago, Naki said:

Thanks!

* 256 MB is quite sufficient.

* You have Stretch mode enabled, disable that.

Then restart your VM and check again. (or turn off VM, turn back on)

Please tell me if that works, or not.

 

IF not, indeed you may have VMware Tools not (correctly, or at all) installed.

Do you see the VMware Tools process daemon as running in the list of apps in Activity Monitor? OR is it not showing there?

* Reduced to 256MB - it's not really for 3D, it was originally on 128MB but I adjusted it up to see if it would work.

* I only enabled Stretch mode so I can read the text (I have a UHD monitor so 1024x768 is pretty small!)

Still no luck.

 

I've checked Activity Monitor and vmware-tools-daemon is showing. I've uninstalled VMware tools, reinstalled it, installed it over the top, but still no change.

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  • 1 month later...

Are VMware tools kexts loading?  What is the output from terminal after typing

kextstat | grep -v com.apple

Do you see VMwareGfx.kext?  If not, try disabling OSX gatekeeper

sudo spctl --master-disable

and System Integrity Protection (SIP), by booting to macOS via Clover or booting to macOS Recovery/Installer ISO and running csrutil disable in terminal. 

 

Links to Catalina thread on how to disable SIP (should still work for 10.14 Mojave)...

post1

post2

post3

 

@Naki confirmed this method worked here.

Edited by fusion71au
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10 minutes ago, TANGCLA said:

I did that, multiple times. Uninstall and reinstall, install over the top...

Sent from my SM-G960F using Tapatalk
 

Nope, read what fusion71au said, please! Last step, but not only one. :)

Edited by Naki
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Should I just start fresh with Catalina while I'm at it? I mean, I've got nothing important on this vm anyway.

Sent from my SM-G960F using Tapatalk

Should I just start fresh with Catalina while I'm at it? I mean, I've got nothing important on this vm anyway.

Sent from my SM-G960F using Tapatalk

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No need, fairly simple steps to do. :) If you install again, you will lose more time.

Boot into Clover, then he says to do stuff in Clover but I did nothing and just the booting into Clover made the SPI disabled.

Check it is indeed disabled now using the command line given.

Then reinstall the 64-bit vmWare Tools from Feb 2019 on top of the partially installed Tools and then resolutions should work. :)

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