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Can't update to 10.10.3: updater gets stuck


Monq
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I can't update my Clover installation (i7 4790K, R9 290, ASUS Z97-K) to 10.10.3; the updater gets stuck at "About 14 minutes". These are the last lines of install.log:

Apr 10 12:34:19 Users-iMac.local softwareupdated[946]: Scan for changed products with previous 1 updates: 031-20637(R) (plus 122 predicate-only)
Apr 10 12:34:19 Users-iMac.local softwareupdated[946]: SoftwareUpdate: Scan for client pid 946 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Apr 10 12:34:19 Users-iMac.local softwareupdated[946]: Adding client SUUpdateServiceClient pid=1037, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Apr 10 12:34:20 Users-iMac.local softwareupdated[946]: SoftwareUpdate: Catalog Not Modified since last scan ("40e71-51355956315c0")
Apr 10 12:34:20 Users-iMac.local softwareupdated[946]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.10-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog.gz
Apr 10 12:34:20 Users-iMac.local softwareupdated[946]: SoftwareUpdate: elapsed scan time = 1.2
Apr 10 12:34:20 Users-iMac.local softwareupdated[946]: Scan (f=0, d=0) found 1 updates: 031-20637(R) (plus 122 predicate-only)
Apr 10 12:34:20 Users-iMac.local softwareupdated[946]: Ramped updates marked
Apr 10 12:36:41 Users-iMac.local installd[1188]: installd: Starting
Apr 10 12:36:41 Users-iMac.local installd[1188]: installd: uid=0, euid=0
Apr 10 12:36:41 Users-iMac.local installd[1188]: PackageKit: Adding client PKInstallDaemonClient pid=1027, uid=501 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeassetd)
Apr 10 12:36:41 Users-iMac.local storeassetd[1027]: SUAppStoreUpdateController: authorize
Apr 10 12:36:41 Users-iMac.local installd[1188]: PackageKit: Adding client PKInstallDaemonClient pid=946, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Apr 10 12:36:41 --- last message repeated 1 time ---
Apr 10 12:36:41 Users-iMac.local installd[1188]: PackageKit: Removing client PKInstallDaemonClient pid=946, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Apr 10 12:36:41 Users-iMac.local storeassetd[1027]: SUAppStoreUpdateController: disk space required for updates is: 4992587520
Apr 10 12:36:41 Users-iMac.local softwareupdated[946]: Adding client SUUpdateServiceClient pid=1135, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/LaterAgent.app/Contents/MacOS/LaterAgent)
Apr 10 12:36:43 Users-iMac.local storeassetd[1027]: SUAppStoreUpdateController: combined state is 16
Apr 10 12:36:43 Users-iMac.local storeassetd[1027]: SUAppStoreUpdateController: isDownloadRequiredForPostLogoutUpdate returning NO
Apr 10 12:36:43 Users-iMac.local softwareupdated[946]: Adding client SUUpdateServiceClient pid=1027, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeassetd)
Apr 10 12:36:43 Users-iMac.local storeassetd[1027]: SUAppStoreUpdateController: combined state is 16
Apr 10 12:36:43 Users-iMac.local storeassetd[1027]: SUAppStoreUpdateController: isDownloadRequiredForPostLogoutUpdate returning NO
Apr 10 12:36:45 Users-iMac.local storeassetd[1027]: SUAppStoreUpdateController: prepare for root mode with 031-20637(R)
Apr 10 12:36:45 Users-iMac.local softwareupdated[946]: AssertionMgr: Take com.apple.softwareupdate.PostLogoutInstallAssertion assertion with type MaintenanceWake for pid 946
Apr 10 12:36:45 Users-iMac.local softwareupdated[946]: Set products to install at logout 031-20637 (nowIsLater = FALSE)
Apr 10 12:36:45 Users-iMac.local softwareupdated[946]: SUAppStoreUpdateController: Stashing...
Apr 10 12:36:45 Users-iMac.local softwareupdated[946]: SUHelperProxy: stash login
Apr 10 12:36:45 Users-iMac.local suhelperd[947]: SUHelperD: stash login
Apr 10 12:36:45 Users-iMac.local suhelperd[947]: GetModel: model = iMac; major rev = 15; minor rev = 1
Apr 10 12:36:45 Users-iMac.local suhelperd[947]: Machine appears to be AR capable
Apr 10 12:36:45 Users-iMac.local suhelperd[947]: Not an FDE volume, won't stash FDE
Apr 10 12:36:45 Users-iMac.local suhelperd[947]: Staged principal user cookie to /var/db
Apr 10 12:36:45 Users-iMac.local storeassetd[1027]: Sending restart to LoginWindow
Apr 10 12:36:48 Users-iMac.local softwareupdated[946]: Removing client SUUpdateServiceClient pid=1037, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Apr 10 12:36:49 --- last message repeated 1 time ---
Apr 10 12:36:49 Users-iMac.local softwareupdated[946]: Removing client SUUpdateServiceClient pid=1135, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/LaterAgent.app/Contents/MacOS/LaterAgent)
Apr 10 12:36:49 Users-iMac.local installd[1188]: PackageKit: Removing client PKInstallDaemonClient pid=1027, uid=501 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeassetd)
Apr 10 12:36:49 Users-iMac.local softwareupdated[946]: Removing client SUUpdateServiceClient pid=1027, uid=501, installAuth=YES rights=(system.install.apple-software, system.install.apple-software.standard-user), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeassetd)
Apr 10 12:36:49 Users-iMac.local softwareupdated[946]: Removing client SUUpdateServiceClient pid=1027, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeassetd)
Apr 10 12:36:50 Users-iMac.local Software Update.app[1209]: AssertionMgr: Take com.apple.SoftwareUpdate.RootModeInstaller assertion with type MaintenanceWake for pid 1209
Apr 10 12:36:50 Users-iMac.local softwareupdated[946]: Adding client SUUpdateServiceClient pid=1209, uid=0, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update)
Apr 10 12:36:50 Users-iMac.local installd[1188]: PackageKit: Adding client PKInstallDaemonClient pid=946, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Apr 10 12:36:50 --- last message repeated 1 time ---
Apr 10 12:36:50 Users-iMac.local installd[1188]: PackageKit: Removing client PKInstallDaemonClient pid=946, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Apr 10 12:36:50 Users-iMac.local Software Update.app[1209]: Software Update.app: Starting post-logout install of 031-20637
Apr 10 12:36:50 Users-iMac.local Software Update.app[1209]: Software Update.app: Started post-logout install - waiting for reply
Apr 10 12:36:50 Users-iMac.local Software Update.app[1209]: Software Update.app:  Blessing boot volume before install
Apr 10 12:36:50 Users-iMac.local DownloadService[1210]: Download Service Starting
Apr 10 12:36:50 Users-iMac.local DownloadService[1210]: Adding client <SUDownloadServiceClient: 0x7fa2e9e11fd0>
Apr 10 12:36:50 Users-iMac.local softwareupdated[946]: SoftwareUpdate: Added foreground transaction [0x1] for OSXUpd10.10.3-10.10.3
Apr 10 12:36:50 Users-iMac.local installd[1188]: PackageKit: Adding client PKInstallDaemonClient pid=946, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Apr 10 12:36:50 Users-iMac.local installd[1188]: PackageKit: Removing client PKInstallDaemonClient pid=946, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Apr 10 12:37:00 Users-iMac.local installd[1188]: PackageKit: Adding client PKInstallDaemonClient pid=946, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Apr 10 12:37:00 Users-iMac.local softwareupdated[946]: PackageKit: Enqueuing install with client-specified quality of service (utility)
Apr 10 12:37:00 Users-iMac.local installd[1188]: PackageKit: ----- Begin install -----
Apr 10 12:37:00 Users-iMac.local installd[1188]: PackageKit: request=PKInstallRequest <2 packages, destination=/>
Apr 10 12:37:00 Users-iMac.local installd[1188]: PackageKit: packages=(
	    "PKLeopardPackage <file:///Library/Updates/031-20637/OSXUpd10.10.3.pkg>",
	    "PKLeopardPackage <file:///Library/Updates/031-20637/FirmwareUpdate.pkg>"
	)
Apr 10 12:37:01 Users-iMac.local installd[1188]: PackageKit: Skipping component "com.apple.driver.KextExcludeList" (2.11.0-2.11.0-211000000000000-*) because the version 2.13.0-2.13.0-213000000000000-1 is already installed at /System/Library/Extensions/AppleKextExcludeList.kext.
Apr 10 12:37:04 Users-iMac.local installd[1188]: PackageKit: Skipping component "com.apple.ftclientservices" (10.0.0-1000.0.0-575006000000000-*) because the version 10.0.0-1000.0.0-1351004000000000-1 is already installed at /System/Library/PrivateFrameworks/FTClientServices.framework.
Apr 10 12:37:04 Users-iMac.local installd[1188]: PackageKit: Skipping component "com.apple.security.gkopaque" (48.0.0-1.0.0-48000000000000-*) because the version 64.0.0-1.0.0-64000000000000-1 is already installed at /private/var/db/gkopaque.bundle.
Apr 10 12:37:05 Users-iMac.local installd[1188]: Package Authoring Warning: The deleteObsoleteLanguages flag is ignored. No languages will be removed.
Apr 10 12:37:13 Users-iMac.local installd[1188]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.update.firmwareupdate (prefix path=/)
Apr 10 12:37:13 Users-iMac.local installd[1188]: Package Authoring Warning: The deleteObsoleteLanguages flag is ignored. No languages will be removed.
Apr 10 12:37:28 Users-iMac.local installd[1188]: PackageKit: Extracting file:///Library/Updates/031-20637/OSXUpd10.10.3.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/76755F60-93B7-4166-81B6-1F69D5EB9310.activeSandbox/Root, uid=0)
Apr 10 12:37:49 Users-iMac.local softwareupdated[946]: BackgroundActivity: Starting Background Check Activity
Apr 10 12:37:49 Users-iMac.local softwareupdated[946]: BackgroundActivity: Not starting background actions because 1 foreground transaction(s) exist
Apr 10 12:37:49 Users-iMac.local softwareupdated[946]: BackgroundActivity: Finished Background Check Activity
Apr 10 12:43:38 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:44:10 --- last message repeated 2 times ---
Apr 10 12:44:10 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:44:41 --- last message repeated 2 times ---
Apr 10 12:44:41 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:45:13 --- last message repeated 2 times ---
Apr 10 12:45:13 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:45:44 --- last message repeated 2 times ---
Apr 10 12:45:44 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:46:16 --- last message repeated 2 times ---
Apr 10 12:46:16 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:46:47 --- last message repeated 2 times ---
Apr 10 12:46:47 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:47:19 --- last message repeated 2 times ---
Apr 10 12:47:19 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:47:50 --- last message repeated 2 times ---
Apr 10 12:47:50 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:48:22 --- last message repeated 2 times ---
Apr 10 12:48:22 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:48:53 --- last message repeated 2 times ---
Apr 10 12:48:53 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:49:25 --- last message repeated 2 times ---
Apr 10 12:49:25 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:49:56 --- last message repeated 2 times ---
Apr 10 12:49:56 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response
Apr 10 12:50:28 --- last message repeated 2 times ---
Apr 10 12:50:28 Users-iMac.local softwareupdated[946]: PackageKit: timed-out waiting for XPC response

You guys know anything? I googled the error and I got no results! It's like I'm the first one ever! And yes, I let that go for over an hour and a half.

 

Thanks!

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What was the version of OS X you used before attempting to upgrade?

 

You use normal update or Combo?

I have 10.10.2. I don't know what the second question means, I'm updating through the App Store.

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Try use the offline version: OS X Yosemite 10.10.3 Update 

 

Make a backup all the important things like patched.kexts and etc...

Exactly the same.

Apr 10 14:33:36 Users-iMac.local installd[1686]: PackageKit: Extracting file:///Library/Updates/_ManualUpdate/OSXUpd10.10.3.pkg#OSXUpd10.10.3.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/E00B3F13-EC57-4DAF-A960-0C8F2E9BF509.activeSandbox/Root, uid=0)
Apr 10 14:39:38 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:40:10 --- last message repeated 2 times ---
Apr 10 14:40:10 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:40:41 --- last message repeated 2 times ---
Apr 10 14:40:41 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:41:13 --- last message repeated 2 times ---
Apr 10 14:41:13 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:41:44 --- last message repeated 2 times ---
Apr 10 14:41:44 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:42:16 --- last message repeated 2 times ---
Apr 10 14:42:16 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:42:47 --- last message repeated 2 times ---
Apr 10 14:42:47 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:43:19 --- last message repeated 2 times ---
Apr 10 14:43:19 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:43:50 --- last message repeated 2 times ---
Apr 10 14:43:50 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:44:22 --- last message repeated 2 times ---
Apr 10 14:44:22 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:44:53 --- last message repeated 2 times ---
Apr 10 14:44:53 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:45:25 --- last message repeated 2 times ---
Apr 10 14:45:25 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:45:56 --- last message repeated 2 times ---
Apr 10 14:45:56 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
Apr 10 14:46:28 --- last message repeated 2 times ---
Apr 10 14:46:28 Users-iMac.local softwareupdated[945]: PackageKit: timed-out waiting for XPC response
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Try repair the disk permissions and rebuild the cache. After that try update.

This is the log from repairing the permissions using Disk Utility:

 

Zsh3SAB.png

 

Then I rebuilt the cache using sudo touch /System/Library/Extensions. It did not help.

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Almost the same.

Apr 10 16:41:33 Users-iMac.local installd[1408]: PackageKit: Extracting file:///Library/Updates/_ManualUpdate/OSXUpdCombo10.10.3.pkg#FirmwareUpdate.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/88E8862F-FEB1-41E9-AF2D-4FC1F4CF752F.activeSandbox/Root, uid=0)
Apr 10 16:42:01 Users-iMac.local installd[1408]: PackageKit: Extracting file:///Library/Updates/_ManualUpdate/OSXUpdCombo10.10.3.pkg#OSXUpdCombo10.10.3.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/88E8862F-FEB1-41E9-AF2D-4FC1F4CF752F.activeSandbox/Root, uid=0)
Apr 10 16:44:36 Users-iMac.local installd[1408]: PackageKit: Using sandbox version of /usr/bin/update_dyld_shared_cache
Apr 10 16:44:36 Users-iMac.local installd[1408]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/88E8862F-FEB1-41E9-AF2D-4FC1F4CF752F.activeSandbox/Root
Apr 10 16:44:42 Users-iMac.local installd[1408]: update_dyld_shared_cache[1447] updating i386 cache because dylib at /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libType1Scaler.dylib has changed
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Hmmm, make a clean install i think is a good idea.

I made a clean install... It didn't help either. LOL

 

I think I'll just not update... I don't need the coloured emoji after all

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 Apr 10 12:37:00 Users-iMac.local installd[1188]: PackageKit: packages=(
	    "PKLeopardPackage <file:///Library/Updates/031-20637/OSXUpd10.10.3.pkg>",
	    "PKLeopardPackage <file:///Library/Updates/031-20637/FirmwareUpdate.pkg>"

What's this firmware update you installed (shows up in your first post)?

Apr 10 12:37:28 Users-iMac.local installd[1188]: PackageKit: Extracting file:///Library/Updates/031-20637/OSXUpd10.10.3.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/76755F60-93B7-4166-81B6-1F69D5EB9310.activeSandbox/Root, uid=0)

You may want to make sure to delete this since it may be the files that are being installed and may not have unpacked properly.  Once these are deleted, try the combo update again.

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 Apr 10 12:37:00 Users-iMac.local installd[1188]: PackageKit: packages=(
	    "PKLeopardPackage <file:///Library/Updates/031-20637/OSXUpd10.10.3.pkg>",
	    "PKLeopardPackage <file:///Library/Updates/031-20637/FirmwareUpdate.pkg>"

What's this firmware update you installed (shows up in your first post)?

 

I would say that is part of 10.10.3; it's in the same folder.

If one day you need use 10.10.3, try download the OS X 10.10.3 image and create a USB Installation with it.

Since I did all of this the clock won't stop crashing, so I think I'll install 10.10.3 from scratch as you said.

Can you tell me where to download that image, please?

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  • 2 weeks later...

Addendum: I had several partitions on the hard disk where OS X was installed. I wiped the whole drive and I installed OS X on it, OS X only, and I have never had any problems with updates since.

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