Soündless Posted May 25, 2007 Share Posted May 25, 2007 i downloaded that battery update released a while back, and it caused my system problems. i caled apple and they said that they would send a new battery. they sent me a macbook battery for my mbp, i sent it back, and now i have waited for nearly two weeks for my new battery. i lost my service number, and i am afraid i will be charged for this batter i don't have. what can i do now? Link to comment Share on other sites More sharing options...
Colonel Posted May 26, 2007 Share Posted May 26, 2007 Take it to an actual Apple store. The should be able to look up your info and fix your MBP there. Link to comment Share on other sites More sharing options...
hellais Posted May 26, 2007 Share Posted May 26, 2007 I don't understand,didn't you say that they sent you a battery? Because when my ibook battery had problems i remember getting a replacement in something like 5 days.... Anyways like Colonel says the best thing to do is always to visit an apple center that also gives technical assistance, although some are criminals, a friend of mine when he bought a new iMac and had it reformated in the store, this genius took his old ibook g4 ( powerpc ) and to preserve his old data copied the entire hard drive, including all the binaries and libraries, to his new iMac ( intel ). He called me and his computer was seriously f*****. Some apple centers manage to screw up even on the most simple tasks so it's always best to visit a trusty apple center :pirate2: Link to comment Share on other sites More sharing options...
Soündless Posted May 26, 2007 Author Share Posted May 26, 2007 they sent me a macbook battery for my macbook pro. Link to comment Share on other sites More sharing options...
macprodan Posted May 26, 2007 Share Posted May 26, 2007 I had a few problems with my battery ( random shutdowns, low capacity, ect. ) that now I do not appear to have. Apple sent me sent me a new one no trouble or questions asked in 4 days. Now I have 2 Perfect batteries. I have not even used the new one yet, I`ll save it for a special occasion. Link to comment Share on other sites More sharing options...
Soündless Posted May 26, 2007 Author Share Posted May 26, 2007 hmm, they said they would charge me unless i sent my old battery back to them Link to comment Share on other sites More sharing options...
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