Guest 5T33Z0 Posted January 3, 2022 Share Posted January 3, 2022 (edited) I wanted to update Logic Pro X from App Store. Therefore I needed to accept the new terms an conditions: But after clicking "OK", The rotating loading icon is visible for a second or so, but then I only get a blank screen: Any idea how to fix this? It occurs on Big Sur and Monterey. Edited January 3, 2022 by 5T33Z0 Link to comment https://www.insanelymac.com/forum/topic/350236-cant-accept-new-terms-and-conditions-in-app-store-blank-screen/ Share on other sites More sharing options...
Cyberdevs Posted January 3, 2022 Share Posted January 3, 2022 Try using these DNS servers in network preferences: 1.1.1.1 8.8.8.8 Link to comment https://www.insanelymac.com/forum/topic/350236-cant-accept-new-terms-and-conditions-in-app-store-blank-screen/#findComment-2774513 Share on other sites More sharing options...
Guest 5T33Z0 Posted January 3, 2022 Share Posted January 3, 2022 (edited) Thanks. But this didn't fix it unfortunately. I already deleted the prefs plist and the app's cache as well. At the moment I have no idea what causes this. For now, I worked around the issue by downloading the app on my ivy bridge notebook which uses the same network. No issues at all. EDIT: I undid the DNS changes and downloaded a free app from the app store. The terms and conditions dialog appeared again and this time, text was displayed and I could accept the changes. Still no idea what and why this was an issue but it's resolved. Edited January 3, 2022 by 5T33Z0 Link to comment https://www.insanelymac.com/forum/topic/350236-cant-accept-new-terms-and-conditions-in-app-store-blank-screen/#findComment-2774514 Share on other sites More sharing options...
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