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SOS I need help my dvd burner gone


KBS7566
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I have an emergency situation

my dvd burner is completely unresponsive now

my computer no longer recognizes it

help

my dvd burner fried before and bestbuy replaced it than i used this one that they put in worked fine but now the comp doest even recognize it and the button doesnt work i need help asap fixing this

 

please

 

thanks in advance

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