Guest goodtime Posted February 3, 2007 Share Posted February 3, 2007 CP from Dell Inc., Executive Care, responded today and they are shipping out a replacement. Michael approved shipping out a brand new monitor instead of waiting on DHL to track down the missing monitor. Dell is going to pursue returning the other Monitor from DHL. Thank you Michael and CP! gt http://dellcare.blogspot.com Link to comment https://www.insanelymac.com/forum/topic/41004-michael-dell-comes-through/ Share on other sites More sharing options...
Zealot Posted February 3, 2007 Share Posted February 3, 2007 wow! Dell seems to be changing, in a good way. happy to see things worked out. news Link to comment https://www.insanelymac.com/forum/topic/41004-michael-dell-comes-through/#findComment-292885 Share on other sites More sharing options...
Guest goodtime Posted February 6, 2007 Share Posted February 6, 2007 wow! Dell seems to be changing, in a good way.happy to see things worked out. news I got my new Monitor today. It's awesome. gt Link to comment https://www.insanelymac.com/forum/topic/41004-michael-dell-comes-through/#findComment-295788 Share on other sites More sharing options...
Zealot Posted February 7, 2007 Share Posted February 7, 2007 what a happy ending . :unsure: Zealot. Link to comment https://www.insanelymac.com/forum/topic/41004-michael-dell-comes-through/#findComment-295801 Share on other sites More sharing options...
Big Kahuna Posted February 9, 2007 Share Posted February 9, 2007 After previously working for the company, I can say their focus is back on the Customer Experience. With Michael taking the helm back from Kevin R. I think the man wants to be able to control the brand with his last name on it. Link to comment https://www.insanelymac.com/forum/topic/41004-michael-dell-comes-through/#findComment-298239 Share on other sites More sharing options...
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