jack001214 Posted May 7, 2016 Share Posted May 7, 2016 Hi,im having a issue.I have a fully working 10.10 and i want to upgrade to 10.11 but the issue is that when i boot into the installer,the second screen is on with a gray background and the first display is on but black only the back light is on. laptop specs: WIRELESS CONNECTIONS Wireless technology supported Wireless 802.11b, Wireless 802.11n, Bluetooth, Wireless 802.11g GENERAL Weight without PSU 2.6kg Other Features Intel Core i5-430M CPU, ATI Mobility Radeon HD 5650 graphics adapter, 640GB hard drive, Windows 7 Home Premium 64-bit POWER OPTIONS Power Supply Battery, AC Power Battery Type Rechargeable - (Li-Ion) WIRED CONNECTIONS Wired Terminals / Ports External SATA, USB 2.0, HDMI Output, Microphone Jack , D-Sub, RJ45, Headphone Jack Number of USB 2.0 Ports 3 Network Protocols Supported Wireless, Ethernet DISPLAY Screen size 15.6 in Display Technology TFT with LED backlight Screen Resolution 1366x768 MEMORY RAM Type DDR3 Installed memory (RAM) 6 GB INPUT DEVICES Input Devices Buttons, Touchpad, Keyboard MULTIMEDIA FEATURES Inbuilt Camera Yes Built-in Microphone ( Mobile ) Yes PROCESSOR Processor Speed 2.26 PCS Physical Security Features Slot For Cable Lock MEDIA Supported Memory Media Secure Digital (SD) HARD DRIVE RPM 5400 Link to comment Share on other sites More sharing options...
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