Fosca Posted January 29, 2011 Share Posted January 29, 2011 hi, i've installed last itunes 10.1.2 on leopard 10.5.8, it works fine but when i open itunes store, then click on app store and try to scroll down the page itunes crash, this is the report: Process: iTunes [2119] Path: /Applications/iTunes.app/Contents/MacOS/iTunes Identifier: com.apple.iTunes Version: 10.1.1 (10.1.1) Build Info: iTunes-10110401~6 Code Type: X86 (Native) Parent Process: launchd [784] Interval Since Last Report: 3625 sec Crashes Since Last Report: 2 Per-App Interval Since Last Report: 307 sec Per-App Crashes Since Last Report: 2 Date/Time: 2011-01-13 01:09:14.546 +0100 OS Version: Mac OS X 10.5.8 (9L30) Report Version: 6 Anonymous UUID: 75481E9E-FADC-4EF2-B080-FF75A4B39E81 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000b0f3a4c4 Crashed Thread: Unknown Error Formulating Crash Report: Called memoryAtAddress: 0x7f2f0fcf, which is in an unmappable portion of [0x0 -> 0xffffffffffffffff] in PID# 2119. 0x008a0feb 0x00c68e3b 0x009ebe60 0x009e5a67 0x009e5174 0x009e50df 0x009fa7aa 0x009fa4be 0x009f5b52 0x000038f5 0x0000a992 0x00002ea4 0x000029f1 0x00ac703b 0x0000c254 0x00a9b155 0x00a9b012 Backtrace not available Unknown thread crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0x046d6a58 ecx: 0x00000b48 edx: 0xb0f3a4c4 edi: 0x00000000 esi: 0x00000000 ebp: 0xb06549f8 esp: 0xb06549c0 ss: 0x0000001f efl: 0x00010212 eip: 0x05f29b5f cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037 cr2: 0xb0f3a4c4 Binary images description not available It refars to itunes 10.1.1, that gived me the same error, anyone knows how can i fix this problem? Thank you. Link to comment https://www.insanelymac.com/forum/topic/245727-itunes-crash-opening-itunes-store/ Share on other sites More sharing options...
Fosca Posted January 31, 2011 Author Share Posted January 31, 2011 This is the report from 10.1.2 (leopard 10.5.8): Process: iTunes [975] Path: /Applications/iTunes.app/Contents/MacOS/iTunes Identifier: com.apple.iTunes Version: 10.1.2 (10.1.2) Build Info: iTunes-10121701~1 Code Type: X86 (Native) Parent Process: launchd [532] Interval Since Last Report: 5602 sec Crashes Since Last Report: 2 Per-App Interval Since Last Report: 186 sec Per-App Crashes Since Last Report: 3 Date/Time: 2011-01-31 14:24:52.078 +0100 OS Version: Mac OS X 10.5.8 (9L30) Report Version: 6 Anonymous UUID: 05DA75F1-F048-494F-BBCE-7BC40849ED51 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000b0e444c4 Crashed Thread: 0 Thread 0 Crashed: 0 ??? 0x05f4cb0f 0 + 99928847 1 ??? 0x01dd8d36 0 + 31296822 2 ??? 0x01dd3c9c 0 + 31276188 3 ??? 0x01dd3280 0 + 31273600 4 ??? 0x03d46d9a 0 + 64253338 5 ??? 0x03d45469 0 + 64246889 6 ??? 0x03d45f0b 0 + 64249611 7 ??? 0x02a4f428 0 + 44364840 8 ??? 0x03d45f0b 0 + 64249611 9 ??? 0x03d45f0b 0 + 64249611 10 ??? 0x03d45f0b 0 + 64249611 11 ??? 0x03d45f0b 0 + 64249611 12 ??? 0x03d414ab 0 + 64230571 13 ??? 0x03dd647d 0 + 64840829 14 ??? 0x03f35bac 0 + 66280364 15 ??? 0x03f34695 0 + 66274965 16 ??? 0x056e213d 0 + 91103549 17 ??? 0x056e157b 0 + 91100539 18 ??? 0x056e13e0 0 + 91100128 19 ??? 0x05704ded 0 + 91246061 20 ??? 0x057048c6 0 + 91244742 21 ??? 0x05704a2f 0 + 91245103 22 ??? 0x05704a2f 0 + 91245103 23 ??? 0x05704a2f 0 + 91245103 24 ??? 0x05703ccc 0 + 91241676 25 ??? 0x057039df 0 + 91240927 26 ??? 0x0570392f 0 + 91240751 27 ??? 0x0570bd67 0 + 91274599 28 ??? 0x0570b77e 0 + 91273086 29 ??? 0x03a53772 0 + 61159282 30 ??? 0x03a549a2 0 + 61163938 31 ??? 0x03a55aa8 0 + 61168296 32 ??? 0x0570a2ac 0 + 91267756 33 ??? 0x0570a0c5 0 + 91267269 34 ??? 0x0584d377 0 + 92590967 35 ??? 0x0012513c 0 + 1200444 36 ??? 0x056e213d 0 + 91103549 37 ??? 0x056e157b 0 + 91100539 38 ??? 0x056e13e0 0 + 91100128 39 ??? 0x0570fd54 0 + 91290964 40 ??? 0x056e24f6 0 + 91104502 41 ??? 0x056e157b 0 + 91100539 42 ??? 0x056fdecc 0 + 91217612 43 ??? 0x0576aa6c 0 + 91662956 44 ??? 0x057672c2 0 + 91648706 45 ??? 0x00125026 0 + 1200166 46 ??? 0x00124f34 0 + 1199924 47 ??? 0x0000d22c 0 + 53804 48 ??? 0x000043c7 0 + 17351 49 ??? 0x00004119 0 + 16665 Thread 1: 0 ??? 0x0369b286 0 + 57258630 1 ??? 0x036a2a7c 0 + 57289340 2 ??? 0x03a54e7e 0 + 61165182 3 ??? 0x03a55b04 0 + 61168388 4 ??? 0x0000c1e6 0 + 49638 5 ??? 0x036cc155 0 + 57459029 6 ??? 0x036cc012 0 + 57458706 Thread 2: 0 ??? 0x0369b286 0 + 57258630 1 ??? 0x036a2a7c 0 + 57289340 2 ??? 0x03a54e7e 0 + 61165182 3 ??? 0x03a55aa8 0 + 61168296 4 ??? 0x0147c5f8 0 + 21480952 5 ??? 0x0147c480 0 + 21480576 6 ??? 0x036cc155 0 + 57459029 7 ??? 0x036cc012 0 + 57458706 Thread 3: 0 ??? 0x036a246e 0 + 57287790 1 ??? 0x036ccdcd 0 + 57462221 2 ??? 0x0002555c 0 + 152924 3 ??? 0x000249e9 0 + 149993 4 ??? 0x036cc155 0 + 57459029 5 ??? 0x036cc012 0 + 57458706 Thread 4: 0 ??? 0x036ea6fa 0 + 57583354 1 ??? 0x036cc155 0 + 57459029 2 ??? 0x036cc012 0 + 57458706 Thread 5: 0 ??? 0x036cb9c6 0 + 57457094 1 ??? 0x036cc155 0 + 57459029 2 ??? 0x036cc012 0 + 57458706 Thread 6: 0 ??? 0x0369b2e6 0 + 57258726 1 ??? 0x036cd2af 0 + 57463471 2 ??? 0x036ceb33 0 + 57469747 3 ??? 0x0004ce2b 0 + 314923 4 ??? 0x0004cd8b 0 + 314763 5 ??? 0x0004ccad 0 + 314541 6 ??? 0x0004cb07 0 + 314119 7 ??? 0x036cc155 0 + 57459029 8 ??? 0x036cc012 0 + 57458706 Thread 7: 0 ??? 0x0369b286 0 + 57258630 1 ??? 0x036a2a7c 0 + 57289340 2 ??? 0x03a54e7e 0 + 61165182 3 ??? 0x03a55b04 0 + 61168388 4 ??? 0x0000c1e6 0 + 49638 5 ??? 0x036cc155 0 + 57459029 6 ??? 0x036cc012 0 + 57458706 Thread 8: 0 ??? 0x0369b286 0 + 57258630 1 ??? 0x036a2a7c 0 + 57289340 2 ??? 0x03a54e7e 0 + 61165182 3 ??? 0x03a55b04 0 + 61168388 4 ??? 0x0000c1e6 0 + 49638 5 ??? 0x036cc155 0 + 57459029 6 ??? 0x036cc012 0 + 57458706 Thread 9: 0 ??? 0x036a246e 0 + 57287790 1 ??? 0x036f7e71 0 + 57638513 2 ??? 0x02d6dc65 0 + 47635557 3 ??? 0x036cc012 0 + 57458706 Thread 10: 0 ??? 0x0369b286 0 + 57258630 1 ??? 0x036a2a7c 0 + 57289340 2 ??? 0x03a54e7e 0 + 61165182 3 ??? 0x03a55aa8 0 + 61168296 4 ??? 0x04d90264 0 + 81330788 5 ??? 0x036cc155 0 + 57459029 6 ??? 0x036cc012 0 + 57458706 Thread 11: 0 ??? 0x0369b286 0 + 57258630 1 ??? 0x036a2a7c 0 + 57289340 2 ??? 0x03a54e7e 0 + 61165182 3 ??? 0x03a55aa8 0 + 61168296 4 ??? 0x026c2520 0 + 40641824 5 ??? 0x0265edfd 0 + 40234493 6 ??? 0x0265e9a4 0 + 40233380 7 ??? 0x036cc155 0 + 57459029 8 ??? 0x036cc012 0 + 57458706 Thread 12: 0 ??? 0x0369b2e6 0 + 57258726 1 ??? 0x036cd2af 0 + 57463471 2 ??? 0x036ceb33 0 + 57469747 3 ??? 0x03c233f4 0 + 63058932 4 ??? 0x03c23d2c 0 + 63061292 5 ??? 0x036cc155 0 + 57459029 6 ??? 0x036cc012 0 + 57458706 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0x01dd8a58 ecx: 0x00000b48 edx: 0xb0e444c4 edi: 0x00000000 esi: 0x00000000 ebp: 0xbfffb688 esp: 0xbfffb650 ss: 0x0000001f efl: 0x00010212 eip: 0x05f4cb0f cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 cr2: 0xb0e444c4 Binary Images: 0x8fe00000 - 0x8fe2f48b dyld 97.1 (???) <42823f3b2755e135abeb7f8ac838a1f8> /usr/lib/dyld Any ideas? Link to comment https://www.insanelymac.com/forum/topic/245727-itunes-crash-opening-itunes-store/#findComment-1632521 Share on other sites More sharing options...
ultimo Posted March 2, 2011 Share Posted March 2, 2011 I am having the same issue on my 10.6.1 amd hackintosh. My report must be different, Its strange to see no help around Link to comment https://www.insanelymac.com/forum/topic/245727-itunes-crash-opening-itunes-store/#findComment-1647848 Share on other sites More sharing options...
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