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Hello everybody,

 

I am just curious if someone found a solution to the problem that Office 2008 can't be opened when QuartzGL is enabled.

 

Because i really need to have QuartzGL enabled - otherwise my CPU is too slow to handle Leopard.

 

thanks in advance for all answers.

 

Greetings,

 

-- Gjallar

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Actually I don't know if my driver is working correctly.

 

System Profiler lets me think so, though:

 

2utkaye.png

 

Hardware-Unterstützt should be "Hardware-accelerated" and Unterstützt should be "Supported" in english.

 

And it is only Word that's crashing - Excel, Powerpoint and Entourage do work.

 

Is there any way I can find out if my Graphics Card Driver isn't working properly ?

 

By the way i am running Leopard 10.5.2 with NVinject 0.2.1 with a Geforce 6600 GT (AGP Port - thus only PCI Speed).

 

Thanks again,

 

-- Gjallar

Maybe it has nothing to do with your video card. You could try re-installing Office 2008 completely or removing your user files

"/Users/your_account/Library/Application Support/Microsoft"
and
"/Users/your_account/Library/Preferences/Microsoft"

An experiment also worth trying would be to create a new user account and find out if Word crashes when running it from there.

 

Good luck!

 

EDIT: As I suspected, this is probably not a video driver issue (or OpenGL for that matter) but a known Office 2008 problem.

I found this interesting thread, googling around:

http://www.mcgimpsey.com/macoffice/office/...ting.html#fonts

 

If fixing the file permissions (via disk utility) and looking for corrupted fonts does not work, then you can try reading the rest of the original help thread, here:

http://www.tech-archive.net/Archive/Mac/mi...2/msg00773.html

 

I would, however, start by repairing the permissions and creating a new user account first.

 

EDIT2:

Ok, I remembered having a similar problem with Word in Windows. The problem turned out to be a corrupted "Normal.dot" file.

Here's how to fix that issue under OS X:

http://www.tech-archive.net/Archive/Mac/mi...2/msg00717.html

 

EDIT3: Included the microsoft preferences directory to the list of directories to erase to the list above (see code segment).

 

EDIT4: I also speak german, so feel free to PM me if you have trouble understanding the instructions.

Wow thanks for you many suggestions hecker!

 

I tried them all, but still - everything works except Word ...

 

Unfortunatly it seems to be QuartzGL and nothing else - so the only fix is to disable it (then Word works ;) ).

 

I tried to disable it for Word only with this command.

 

defaults write /Applications/Microsoft\ Office\ 2008/Microsoft\ Word.app/Contents/Info QuartzGLEnabled -int 0

 

But that failed too.

 

However as my CPU is to slow to handle Leopard if I disable QuartzGL that's no solution for me - seems like OpenOffice 3.0 will get it's chance now. ;)

 

Thanks again to everybody who tried to help, but I think the only ones to solve this problem would be the guys from Microsoft.

 

-- Gjallar

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