greatchinu Posted July 3, 2007 Share Posted July 3, 2007 hey guys this happens often when i try to run the slideshow of a ppt i created...office crashes any guess y? here's the log Date/Time: 2007-07-03 11:12:39.842 +0530 OS Version: 10.4.6 (Build 8I1119) Report Version: 4 Command: Microsoft PowerPoint Path: /Applications/Microsoft Office 2004/Microsoft PowerPoint Parent: WindowServer [73] Rosetta: Yes Version: 11.0.0 (11.0.0 (040330), © 2004 Microsoft Corporation. All rights reserved.) PID: 506 Thread: Unknown Link (dyld) error: Symbol not found: _bootstrap_port Referenced from: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL Expected in: /usr/libexec/oah/Shims/libSystem.B.dylib Model: ADP2,1, BootROM 6.00 PG (Phoenix Technologies, LTD), 2 processors, Intel® Pentium® 4 CPU, 3.07 GHz, 1 GB Graphics: NVIDIA GeForce 7600 GT, NVIDIA GeForce 7600 GT, PCI, 256 MB Memory Module: A2/Bank4/5, 1 GB, SDRAM, unknown Network Service: Built-in Ethernet, Ethernet, en0 Parallel ATA Device: SONY DVD RW AW-G170A Parallel ATA Device: ST340810A, 31.5 GB USB Device: Basic Optical Mouse, Microsoft, Up to 1.5 Mb/sec, 500 mA USB Device: USB Device, Up to 1.5 Mb/sec, 500 mA Link to comment https://www.insanelymac.com/forum/topic/55981-office-mac-2004-crash/ Share on other sites More sharing options...
Amuraivel Posted July 12, 2007 Share Posted July 12, 2007 Does anyone else's Office 2004 crash on the 8.9 and 8.10 kernel? This is problematic. I think it has to do with the kernel. But I am unable to determine whether it should be reported to the kernel people. Date/Time: 2007-07-12 13:31:30.862 +0200 OS Version: 10.4.10 (Build 8R2218) Report Version: 4 Command: Microsoft Entourage Path: /Applications/Microsoft Office 2004/Microsoft Entourage Parent: WindowServer [121] Rosetta: Yes Version: 11.3.6 (11.3.6 (070618), © 2004 Microsoft Corporation. All rights reserved.) PID: 4425 Thread: Unknown Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0x15275179 Thread 0: 0 <<00000000>> 0x82afd154 0 + -2102406828 Thread 1: 0 LaunchCFMApp 0xb822fa2b strchr + 72 1 LaunchCFMApp 0xb81cb43b pthread_cond_wait + 3114 2 LaunchCFMApp 0xb8167612 catch_exception_raise_state_identity + 318 3 LaunchCFMApp 0xb8166b4e CallPPCFunctionAtAddressInt + 177088 4 LaunchCFMApp 0xb8166a45 CallPPCFunctionAtAddressInt + 176823 5 LaunchCFMApp 0xb8167710 catch_exception_raise_state_identity + 572 6 LaunchCFMApp 0xb8200bb4 pthread_create + 1124 Thread 2: 0 LaunchCFMApp 0xb8134443 spin_lock_wrapper + 92203 1 LaunchCFMApp 0xb815f9e8 CallPPCFunctionAtAddressInt + 148058 2 LaunchCFMApp 0xb81625b5 CallPPCFunctionAtAddressInt + 159271 3 LaunchCFMApp 0xb80c803c 0xb8000000 + 819260 Unknown thread crashed with i386 Thread State: eax: 0x00000000 ebx: 0x15275179 ecx:0x00000000 edx: 0x00000000 edi: 0xb82d76b4 esi: 0x00000000 ebp:0x8200cf80 esp: 0xb7fffabc ss: 0x0000001f efl: 0x00010202 eip:0x82afd154 cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs:0x00000000 gs: 0x00000037 Binary Images Description: 0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp 0x74a000 - 0x7b8fff com.microsoft.shmem.bundle 060425 (11.2.4) /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem 0x8fc00000 - 0x8fc50fff dyld 46.12 /usr/lib/dyld 0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld 0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib 0x90218000 - 0x9021dfff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib 0x9021f000 - 0x90261fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText 0x90289000 - 0x9036dfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS 0x90396000 - 0x90757fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x907e6000 - 0x908bdfff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x90904000 - 0x90904fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices 0x90906000 - 0x90a0ffff libicucore.A.dylib /usr/lib/libicucore.A.dylib 0x90a60000 - 0x90ae3fff libobjc.A.dylib /usr/lib/libobjc.A.dylib 0x90b0c000 - 0x90b7efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib 0x90bf1000 - 0x90bfcfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib 0x90c01000 - 0x90c76fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x90c8c000 - 0x90c9efff libauto.dylib /usr/lib/libauto.dylib 0x90ca4000 - 0x90f6ffff com.apple.CoreServices.CarbonCore 682.26 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore 0x90fcc000 - 0x91045fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices 0x91087000 - 0x910c8fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x910dc000 - 0x910effff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore 0x910fb000 - 0x91181fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit 0x911b7000 - 0x911d7fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata 0x911e4000 - 0x911f3fff libz.1.dylib /usr/lib/libz.1.dylib 0x911f6000 - 0x913abfff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security 0x914a8000 - 0x914b1fff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x914b8000 - 0x914c0fff libbsm.dylib /usr/lib/libbsm.dylib 0x914c4000 - 0x914ecfff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration 0x914fe000 - 0x91577fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 0x915c1000 - 0x915c1fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices 0x915c3000 - 0x915f5fff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE 0x9160b000 - 0x916e8fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync 0x91727000 - 0x917a8fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore 0x917e5000 - 0x91897fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD 0x918cc000 - 0x91922fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices 0x9194a000 - 0x91964fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis 0x91972000 - 0x9198ffff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent 0x9199b000 - 0x919d7fff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x919ef000 - 0x919fdfff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x91a05000 - 0x91a43fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO 0x91a58000 - 0x91b1bfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib 0x91b66000 - 0x91b7bfff libcups.2.dylib /usr/lib/libcups.2.dylib 0x91b80000 - 0x91ba0fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 0x91ba5000 - 0x91c05fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x91c17000 - 0x91c1bfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib 0x91c1d000 - 0x91c88fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib 0x91c8d000 - 0x91ccdfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib 0x91cd3000 - 0x91cedfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib 0x91cf2000 - 0x91cf4fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib 0x91cf6000 - 0x91de4fff libxml2.2.dylib /usr/lib/libxml2.2.dylib 0x91e03000 - 0x91e03fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x91e05000 - 0x91eebfff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage 0x91ef3000 - 0x91f12fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x91f7e000 - 0x9200afff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib 0x92016000 - 0x920adfff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib 0x920c6000 - 0x92673fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib 0x926a6000 - 0x929d1fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x92a01000 - 0x92af0fff libiconv.2.dylib /usr/lib/libiconv.2.dylib 0x92af3000 - 0x92b79fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv 0x92bbb000 - 0x92deffff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x92faf000 - 0x92faffff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x92fb1000 - 0x92fc6fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture 0x92fd7000 - 0x92fe2fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition 0x92fea000 - 0x92ff2fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI 0x92ff9000 - 0x93083fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink 0x93098000 - 0x9309cfff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help 0x930a0000 - 0x930c2fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting 0x930d6000 - 0x930defff com.apple.print.framework.Print 5.1 (192.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print 0x930e5000 - 0x9314cfff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering 0x93172000 - 0x931bafff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices 0x931e4000 - 0x931f4fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound 0x931fd000 - 0x93203fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels 0x93209000 - 0x93530fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x94184000 - 0x94242fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x94286000 - 0x94286fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 0x94541000 - 0x94563fff libmx.A.dylib /usr/lib/libmx.A.dylib 0x946f3000 - 0x94704fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib 0x9470b000 - 0x94718fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib 0x94768000 - 0x94782fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib 0x94789000 - 0x94aa8fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime 0x94eda000 - 0x94ef8fff libresolv.9.dylib /usr/lib/libresolv.9.dylib 0x9a2ad000 - 0x9a2cbfff com.apple.OpenTransport 3.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport 0x9a347000 - 0x9a348fff com.apple.iokit.dvcomponentglue 1.9.0 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue 0x9bdfa000 - 0x9bdfcfff Interposers.dylib /usr/libexec/oah/Shims/Interposers.dylib 0xb8000000 - 0xb82d6fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp Translated Code Information: Rosetta Version: 17.25 Args: /Applications/Microsoft Office 2004/Microsoft Entourage /Applications/Microsoft Office 2004/Microsoft Entourage -psn_0_7864321 Exception: EXC_BAD_ACCESS (0x0001) Thread 0: Crashed (0xb7fffabc, 0x82afd154) 0x90815600: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFBinaryPlistCreateObject + 0xb6c 0x9080bbc0: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFTryParseBinaryPlist + 0xbc 0x9080ad7c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFPropertyListCreateFromXMLData + 0x94 0x90814954: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __loadXMLDomainIfStale + 0x150 0x90881f00: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _copyXMLDomainDictionary + 0x3c 0x9088087c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFPreferencesDomainDeepCopyDictionary + 0x34 0x90814690: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _computeDictRep + 0xb0 0x908145a0: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFApplicationPreferencesCreateValueForKey + 0x44 0x9083626c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFPreferencesAppIntegerValue + 0x18 0x84c735c8: No symbol 0x84ad995c: No symbol 0x84ad97a0: No symbol 0x84ada0f4: No symbol 0x84717580: No symbol 0x847183c0: No symbol 0x84d7b0c8: No symbol 0x84d6c65c: No symbol 0x849f4260: No symbol 0x84d6829c: No symbol 0x851ef744: No symbol PPC Thread State srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000 cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90815600 ctr: 0x00000003 r00: 0x00000000 r01: 0xbfffe220 r02: 0x00000000 r03: 0x00000700 r04: 0x0030cea0 r05: 0x00000001 r06: 0x00000000 r07: 0x00000000 r08: 0x15275179 r09: 0x00000000 r10: 0x00001518 r11: 0x00000000 r12: 0x90002fd8 r13: 0xbfffe288 r14: 0xa07e601c r15: 0xbfffe288 r16: 0x00000003 r17: 0x0000005e r18: 0xa07e6018 r19: 0xbfffe294 r20: 0x00000000 r21: 0xa07e617c r22: 0xbfffe738 r23: 0x1525b011 r24: 0xbfffe72c r25: 0x00000000 r26: 0x1525b000 r27: 0xbfffe738 r28: 0x00000008 r29: 0x00000000 r30: 0x00019731 r31: 0x90814aa8 Thread 1: (0xb00997fc, 0xb8134443) 0x90005a20: /usr/lib/libSystem.B.dylib : _free + 0x5c 0x007b1204: No symbol 0x9002bbe8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60 0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0 PPC Thread State srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000 cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9000a97c ctr: 0x9000aa20 r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003303 r08: 0x000003e8 r09: 0x00000000 r10: 0xa0005f80 r11: 0xa00069a4 r12: 0x9000aa20 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000 r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000 r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000 r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003303 r27: 0x000003e8 r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x007bbfb0 Model: ACPI, BootROM , 2 processors, Intel Core Duo, 2.16 GHz, 2 GB Graphics: Display, PCIe, 256 MB Memory Module: DIMM 1/Bank 0/1, 1 GB, RAM, 0 MHz Memory Module: DIMM 2/Bank 2/3, 1 GB, RAM, 0 MHz Link to comment https://www.insanelymac.com/forum/topic/55981-office-mac-2004-crash/#findComment-406554 Share on other sites More sharing options...
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