Mattuz Posted April 9, 2022 Share Posted April 9, 2022 Hello everyone. I've recently installed macOs Monterey on my Dell XPS 13 9360. I've used an EFI from a guy with the same config (i7-8550u-uhd620). Everything seems to work fine except one thing: the laptop sometimes shuts down just after login if it's battery powered. When plugged in this does not happen. (Before all of you saying "you used a pre made efi!!!! you should build one yourself!!!!" I already did a very basic efi, with everything necessary to boot. But the problem keeps happening. Then if I go into the bios -> power events, I can see the following error: ASF2 Force Off Note that this is not happening with Windows. From terminal I've seen that the shutsdown have code 5, so a normal shutdown. I'll leave a link for downloading the EFI and DiagnosticReport Folder, where I can see many shutdown stall logs. (too large to upload on the forum) https://drive.google.com/file/d/1YdyxAxb7SsAoLuAuOIiPbJoFg8nf_Knn/view?usp=sharing Also don't worry about serial numbers, I didn't use any iService and I will change it once (hopefully) it works. Thanks in Advance! Quote Link to comment https://www.insanelymac.com/forum/topic/351398-dell-9360-randomly-shutting-down-asf2-force-off-monterey/ Share on other sites More sharing options...
Baio77 Posted April 9, 2022 Share Posted April 9, 2022 Test this efi in USB , if start ioreg https://drive.google.com/drive/folders/1JrStPoR9sDDoRwqSWmDO8wXQhJrDCbLx?usp=sharing Quote Link to comment https://www.insanelymac.com/forum/topic/351398-dell-9360-randomly-shutting-down-asf2-force-off-monterey/#findComment-2779677 Share on other sites More sharing options...
Mattuz Posted April 10, 2022 Author Share Posted April 10, 2022 17 hours ago, Baio77 said: Test this efi in USB , if start ioreg https://drive.google.com/drive/folders/1JrStPoR9sDDoRwqSWmDO8wXQhJrDCbLx?usp=sharing Hello, thanks for the EFI, I'll test in this following days as the problem seems to be less present, but it keeps happening every once in a while. Quote Link to comment https://www.insanelymac.com/forum/topic/351398-dell-9360-randomly-shutting-down-asf2-force-off-monterey/#findComment-2779737 Share on other sites More sharing options...
Mattuz Posted April 14, 2022 Author Share Posted April 14, 2022 On 4/9/2022 at 10:58 PM, Baio77 said: Test this efi in USB , if start ioreg https://drive.google.com/drive/folders/1JrStPoR9sDDoRwqSWmDO8wXQhJrDCbLx?usp=sharing Hello, I tested it and got it to start after 3 trials. Ioreg attached. With my efi it's happening a lot less, like 1/10 times. dell_ioreg.ioreg Quote Link to comment https://www.insanelymac.com/forum/topic/351398-dell-9360-randomly-shutting-down-asf2-force-off-monterey/#findComment-2780210 Share on other sites More sharing options...
Mattuz Posted April 15, 2022 Author Share Posted April 15, 2022 Well, I think I figured out what's wrong. I tought the bios battery was fine because when mesuring it with a multimeter (3V). After one of this suddent shutdowns I measured it again and it was 0,1V. So the battery was charging but cannot provide any power. Seems like windows can handle this scenario while macOS just shutsdown. Quote Link to comment https://www.insanelymac.com/forum/topic/351398-dell-9360-randomly-shutting-down-asf2-force-off-monterey/#findComment-2780276 Share on other sites More sharing options...
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