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Apple Remote Desktop 3.0


guruuno1
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Maybe one of you knows the answer.

 

I have a customer with Mac computers.

 

I have my Mac/Thinkpad.

 

Carole has a MacBook.

 

I tested this the other day at home, I know it works....read on.

 

I installed Apple Remote Desktop 3.0 on my Thinkpad/Mac. I deploy-install the Remote client to all PC's via thumb drive.

 

I can remotely view, control, manage, etc., Carole's MacBook from my ThinkPad/Mac, proving the system works as advertised.

 

Here is the problem:

 

When testing my Thinkpad/Mac with her MacBook, it's internal to the network, so I use the NAT address (192.168.XXX.XXX). Works.

 

At my clients, I have the REAL WORLD IP from the router, installed the software, and from home, cannot connect. (WAN IP ADDRESS)

 

I 'scan' the Network Address remotely, get a reply/addition from the router (real world IP), that's it.

 

I'm not too sure on how it's done on the Mac, get no helpful results on Google.

 

On the PC, I have this working flawlessly with RDP (Remote Desktop) by using Port Forwarding in the router to the RDP port of each PC.

 

I changed the RDP port, as an example, in each PC's registry to be: (XP world)

 

PC1=3389--and Port forward in the router 192.168.1.100--\

PC2=3390--and Port forward in the router 192.168.1.101----|>PC's with FIXED IP's

PC3=3391--and Port forward in the router 192.168.1.102--/

 

And so on.

 

It all works.

 

I can't find any documentation for doing what I want to do with the Mac, yet I'm sure it can.

 

Anyone????

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