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Siri always calls on speakerphone?

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My wife uses Siri for everything, but since getting her a XR a few weeks ago whenever she asks Siri to make a call it automatically goes to speaker. If you make a call from contacts it works normally. I never use Siri myself but tried it on my my 11 Pro and same results. Call routing is set for automatic. Seems like it could be a bug. Anyone else experiencing this?
Both phones are on 13.1.2

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