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borbanderw

Outlook messages missing after Yosemite update

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I updated my Macbook pro to Yosemite yesterday night. Today morning I tried accessing outlook 2011 and it displayed a blank page with no emails or folders in it. It would be really helpful if anyone can get me going again.

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That's sad news. Do you have a backup of email messages prior to update. Outlook provides an option to export emails to olm files using export option.

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Same thing happened to me in Outlook 2011 recently, not directly after an upgrade to Yosemite though. It actually happened simultaneously on both my hack and MBP.

 

In the end I just re-downloaded everything from the server. Hopefully that option is available to you. If not try restoring 'Microsoft User Data' folder in ~/Documents.

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Unfortunately, no the server or webmail does not have any emails as those were downloaded by outlook onto computer. Also, I have not backed up prior to updating the OS and I am regretting the same now. Is there anything else that can be done?

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That's not good. In this case, the only available solution is to rebuild the identity using Microsoft Database Utility. Prior to rebuilding, I would suggest you to backup the Identity located in Documents/Microsoft User Data folder at a separate location. After backing up identity folder, you may launch Microsoft Database Utility from Finder -> Applications -> Utilities and rebuild the identity.

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I would suggest you to try rebuilding again after moving outlook data into a new identity. If that doesn't help either, the identity might be corrupt beyond repairs. In this case, the only solution that I have found is to use a third party application to recover messages directly from outlook database or identity. The name of application is Outlook Mac Database Recovery. If this also doesn't work for you, I do not have any further solutions.

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Thanks leo!! You are a life saver! I was able to recover each individual email from corrupted Outlook database using this Outlook Mac Database Recovery utility. Though, it costed a bit but for the work it did it is worth much more than it costed. Not only was I able to recover emails but it also gave me an opton to migrate recovered data into Apple Mail, which I did happily as I am so over Outlook. Once again Thanks a lot for your continued support. Do let me know if there is something that I can do for you as I wholeheartedly appreciate the help and support provided.

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