Did your problem sort out? I am looking to install a free software on Mac 10.9.5. You told you were using paid software. Please tell me if the problem was fixed and how. I don't want to risk my money on paid services. Or at least suggest me which one to go for among these freebies. The one that is free and safe at the same time. Free VPN is just not a good option for privacy tools such as VPN. My opinion would be that anyone free VPN is just as unreliable, when it comes to providing an acceptable degree of anonymity, like any other. Also, a lot of free VPN providers sell your bandwidth on and keep logs. So, it is better to get a decent paid one Bullet VPN is above all other competitors. I would suggest you try this https://www.bulletvpn.com/ also it's better to get a Trial for VPN and find out if this one is working best for you.