{"id":8674,"date":"2024-11-12T20:09:39","date_gmt":"2024-11-12T20:09:39","guid":{"rendered":"https:\/\/www.insanelymac.com\/blog\/?p=8674"},"modified":"2024-11-12T20:15:36","modified_gmt":"2024-11-12T20:15:36","slug":"files-disappeared-from-external-hard-drive-on-mac","status":"publish","type":"post","link":"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/","title":{"rendered":"Files Disappeared From External Hard Drive on Mac? Here&#8217;s What to Do"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#why_cant_i_see_files_on_my_external_hard_drive_on_mac\" title=\"Why Can\u2019t I See Files on My External Hard Drive on Mac?\">Why Can\u2019t I See Files on My External Hard Drive on Mac?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#4_steps_to_recover_disappeared_files_from_external_hard_drive_on_mac\" title=\"4 Steps to Recover Disappeared Files from External Hard Drive on Mac\">4 Steps to Recover Disappeared Files from External Hard Drive on Mac<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#step_1_choose_a_data_recovery_app\" title=\"Step 1 Choose a Data Recovery App\">Step 1 Choose a Data Recovery App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#step_2_connect_your_external_hard_drive_and_start_the_scan\" title=\"Step 2 Connect Your External Hard Drive and Start the Scan\">Step 2 Connect Your External Hard Drive and Start the Scan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#step_3_preview_and_select_the_files_to_recover\" title=\"Step 3 Preview and Select the Files to Recover\">Step 3 Preview and Select the Files to Recover<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#step_4_preview_and_recover\" title=\"Step 4 Preview and Recover\">Step 4 Preview and Recover<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#is_this_all_can_i_use_this_external_drive_like_i_used_to\" title=\"Is This All? Can I Use This External Drive Like I Used To?\">Is This All? Can I Use This External Drive Like I Used To?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#check_the_external_hard_drive_with_the_first_aid_tool\" title=\"Check the External Hard Drive with the First Aid Tool\">Check the External Hard Drive with the First Aid Tool<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#faq\" title=\"FAQ\">FAQ<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#why_did_my_seagate_external_hard_drive_files_suddenly_disappear_on_my_mac\" title=\"Why did my Seagate external hard drive files suddenly disappear on my Mac?\">Why did my Seagate external hard drive files suddenly disappear on my Mac?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#what_can_i_do_if_my_external_hard_drive_disappeared_from_my_mac\" title=\"What can I do if my external hard drive disappeared from my Mac?\">What can I do if my external hard drive disappeared from my Mac?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#is_it_safe_to_use_data_recovery_software_on_external_drives\" title=\"Is it safe to use data recovery software on external drives?\">Is it safe to use data recovery software on external drives?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<p>So, your files disappeared from an external hard drive on a Mac. Are they gone for good? Or maybe they\u2019re hiding out somewhere? We\u2019ve all been there, but often people don&#8217;t realize, that most of the time, it\u2019s a problem you can fix.<\/p>\n<p>Our team has helped many people in this exact situation and put together a solid, no-nonsense recovery guide that covers everything you need to know to get those files back. From quick fixes to serious recovery methods, this text will help you locate your lost data and keep it from going AWOL again.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"why_cant_i_see_files_on_my_external_hard_drive_on_mac\"><\/span>Why Can\u2019t I See Files on My External Hard Drive on Mac?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In our experience, in most cases when you can\u2019t find a file you\u2019re sure was there, or an entire folder disappeared from your external hard drive on Mac, it\u2019s either due to accidental deletion or issues with the drive itself\u2014like a logical or physical problem.<\/p>\n<div class=\"frame_bg frame_bg--danger\"><div class=\"frame_bg--title\"><\/div>\u2757 In case your external hard drive has <strong>completely disappeared from your Mac<\/strong>\u2014 you can\u2019t see it in <strong>Finder<\/strong> or on the <strong>Desktop<\/strong> at all\u2014there\u2019s a chance it\u2019s not mounted properly. Check our troubleshooting guide on what to do when an <a href=\"https:\/\/www.insanelymac.com\/blog\/external-hard-drive-is-not-mounting-on-mac\/\"><strong>external hard drive is not mounting on your Mac<\/strong><\/a>.<\/div>\n<p><img fetchpriority=\"high\" class=\"border-gray aligncenter wp-image-8677 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/11\/napkin-physical-logical.jpg\" alt=\"Issues with the drive\" width=\"1400\" height=\"397\" \/><\/p>\n<ul>\n<li><strong>Logical problems<\/strong> happen when the file system on your drive gets corrupted or damaged. This can happen if files aren\u2019t transferred properly, the drive isn\u2019t safely ejected, or there&#8217;s some kind of software glitch. In these cases, the data is usually still there, but the system can\u2019t access it correctly. The files aren\u2019t really gone; the system just can\u2019t read them. Fortunately, recovery software can often bypass the corrupted file system and get your data back.<\/li>\n<li><strong>Physical problems<\/strong> are a little trickier. If the drive itself is damaged\u2014whether it\u2019s a bad cable, worn-out port, or mechanical failure inside the drive\u2014it could prevent the drive from mounting on your macOS properly. If this is the case, you might not even see your files. If you think there\u2019s a physical issue, stop using the drive immediately. Any further use could make recovery harder. In cases of serious damage, a <a href=\"https:\/\/www.handyrecovery.com\/best-data-recovery-services\/\" target=\"_blank\" rel=\"noopener\">professional recovery service<\/a> might be the best option.<\/li>\n<\/ul>\n<div class=\"frame_bg frame_bg--primary\"><div class=\"frame_bg--title\"><\/div>\ud83d\udc49 Sometimes the files aren\u2019t gone\u2014they\u2019re <strong>just hidden<\/strong>. This can happen due to system settings or accidental changes. The files are still on the drive, but macOS <a href=\"https:\/\/www.insanelymac.com\/blog\/view-hidden-files-on-mac\/\">marks them as hidden<\/a>, so they won\u2019t show up in Finder. Luckily, this is a simple fix. Just press <strong>Command + Shift + Period<\/strong> in Finder, and hidden files will reappear.<\/div>\n<h2><span class=\"ez-toc-section\" id=\"4_steps_to_recover_disappeared_files_from_external_hard_drive_on_mac\"><\/span>4 Steps to Recover Disappeared Files from External Hard Drive on Mac<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>No matter why you lost files\u2014or if a folder disappeared from your external hard drive on Mac\u2014there\u2019s a good chance you can still recover them. Whether the issue is an accidental deletion or file system corruption, recovery software can scan your drive and find data that seems to have disappeared.<\/p>\n<p>Here\u2019s how it works: when files are deleted, they aren\u2019t immediately erased from the drive. Instead, the system marks the space where the file was stored as available for new data. As long as that space hasn\u2019t been overwritten by new files, recovery software can locate and recover your lost data by scanning for remnants of the deleted files. These tools access the drive\u2019s underlying file structure and can often find files that are otherwise invisible\/inaccessible through normal means.<\/p>\n<div class=\"frame_bg frame_bg--danger\"><div class=\"frame_bg--title\"><\/div>\ud83d\udeab If your files disappear from your external hard drive on Mac, <strong>the first thing you need to do is stop using the drive<\/strong>. If you write new files to it, you risk overwriting the space where your lost files are, which will make them impossible to recover. <strong>We strongly recommend you disconnect the drive right away<\/strong>. The best move is to <strong>download and install a recovery app <\/strong>on your Mac, and only reconnect the drive when you&#8217;re ready to perform the recovery.<\/div>\n<h3><span class=\"ez-toc-section\" id=\"step_1_choose_a_data_recovery_app\"><\/span>Step 1: Choose a Data Recovery App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The first step in data recovery is picking the right tool for the job. There are plenty of recovery apps out there, but we wouldn\u2019t recommend you just google \u201cdata recovery\u201d and download the first app that shows up. Many apps online aren\u2019t reliable, and some could even make things worse or fail to recover your files altogether.<\/p>\n<p>Don\u2019t risk your data with random software. Instead, take a little extra time to read reviews and check ratings from trusted sources. Look for feedback from real users who\u2019ve tried the apps in actual situations and can tell you how well they work.<\/p>\n<p>For example, we\u2019ve <a href=\"https:\/\/www.insanelymac.com\/blog\/best-mac-data-recovery-software\/\">tested and reviewed the top data recovery apps for Mac<\/a> and broken down the features, pros, and cons of each tool so you can make an informed decision and pick a recovery app that\u2019s proven to get your files back. Some of the most widely recommended recovery tools include:<\/p>\n<div class=\"table_wrapper\"><p>\n<table>\n<tbody>\n<tr>\n<td>Software<\/td>\n<td>Pros<\/td>\n<td>Cons<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.cleverfiles.com\/\" target=\"_blank\" rel=\"noopener\">Disk Drill<\/a><\/td>\n<td>&#8211; Excellent recovery performance<br \/>\n&#8211; Supports multiple file systems (APFS, HFS+, exFAT, NTFS, etc.)<br \/>\n&#8211; Easy-to-use interface<br \/>\n&#8211; Byte-to-byte backup<br \/>\n&#8211; Great preview feature<\/td>\n<td>&#8211; Free version only allows scanning and previewing<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.cgsecurity.org\/wiki\/photoRec\" target=\"_blank\" rel=\"noopener\">PhotoRec<\/a><\/td>\n<td>&#8211; Free and open-source<br \/>\n&#8211; Great for deeply corrupted drives<br \/>\n&#8211; Works on multiple platforms (Mac, Windows, Linux)<\/td>\n<td>&#8211; Command-line interface (not beginner-friendly)<br \/>\n&#8211; Slower scanning speeds compared to commercial tools<br \/>\n&#8211; No file preview before recovery<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.easeus.com\/mac-data-recovery-software\/drw-mac-free.htm\" target=\"_blank\" rel=\"noopener\">EaseUS Data Recovery Wizard<\/a><\/td>\n<td>&#8211; Reliable for common recovery tasks<br \/>\n&#8211; User-friendly interface<br \/>\n&#8211; Supports multiple file systems<br \/>\n&#8211; Good for standard data loss scenarios<\/td>\n<td>&#8211; Slow deep scan<br \/>\n&#8211; Lacks advanced recovery features<br \/>\n&#8211; Higher cost for full version<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/recoverit.wondershare.com\/data-recovery-mac.html\" target=\"_blank\" rel=\"noopener\">Wondershare Recoverit<\/a><\/td>\n<td>&#8211; Simple, user-friendly interface<br \/>\n&#8211; Quick and deep scan options<br \/>\n&#8211; Supports a variety of file systems<br \/>\n&#8211; Affordable for basic recovery tasks<\/td>\n<td>&#8211; Free version is limited to 100MB of data recovery<br \/>\n&#8211; Higher monthly cost for full version<br \/>\n&#8211; Lacks advanced recovery capabilities<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.r-studio.com\/data_recovery_macintosh\/Download.shtml\" target=\"_blank\" rel=\"noopener\">R-Studio<\/a><\/td>\n<td>&#8211; Powerful recovery for complex scenarios (RAID, disk imaging, cloning)<br \/>\n&#8211; Works with multiple file systems<br \/>\n&#8211; Excellent for professional-level data recovery<\/td>\n<td>&#8211; Steep learning curve<br \/>\n&#8211; Not the most user-friendly interface<br \/>\n&#8211; High price for full functionality<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>If you&#8217;re not sure which tool to choose, we\u2019d recommend going with our go-to recovery software: <a href=\"https:\/\/www.insanelymac.com\/blog\/disk-drill-review\/\"><strong>Disk Drill<\/strong><\/a>. It\u2019s our top pick because it consistently delivers great results, no matter the situation. It works flawlessly on macOS, including the latest <strong>Sequoia<\/strong> update, and it\u2019s incredibly easy to use. With Disk Drill, recovery is as simple as a couple of clicks.<\/p>\n<p>To get started with Disk Drill, head over to the official CleverFiles website to <a href=\"https:\/\/www.cleverfiles.com\/download.html\" target=\"_blank\" rel=\"noopener\">download the software<\/a>.<\/p>\n<p>Open the downloaded file and follow the on-screen instructions to install Disk Drill on your Mac.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"step_2_connect_your_external_hard_drive_and_start_the_scan\"><\/span>Step 2: Connect Your External Hard Drive and Start the Scan<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Now that you&#8217;ve installed Disk Drill, it&#8217;s time to connect your external hard drive and begin the scan for your lost files. Plug your external drive into your Mac using the appropriate cable, whether it&#8217;s USB, Thunderbolt, or another type. Wait a moment for your drive to appear in <strong>Disk Utility<\/strong>. Once it shows up correctly, you&#8217;re all set to move on.<\/p>\n<p>Open Disk Drill and select your external drive from the list of available devices.<\/p>\n<p><img class=\"border-gray aligncenter wp-image-8337 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/10\/disk-drill-mov.jpg\" alt=\"Click the Search for lost data button\" width=\"2468\" height=\"1634\" \/><\/p>\n<p>Click on <strong>Search for Lost Data.<\/strong>\u00a0Disk Drill will go through several scan modes to find any recoverable data:<\/p>\n<ul>\n<li><strong>Quick Scan<\/strong>: Checks for recently deleted files and usually takes the least amount of time.<\/li>\n<li><strong>Deep Scan<\/strong>: Scans for more complex issues like file corruption or formatted drives.<\/li>\n<li><strong>Signature Scan<\/strong>: Looks for specific file types by their unique signatures, often used for hard-to-recover files. Disk Drill can recognize <a href=\"https:\/\/www.cleverfiles.com\/help\/file-types\/\" target=\"_blank\" rel=\"noopener\"><strong>around 400 file types<\/strong><\/a><strong>.<\/strong><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"step_3_preview_and_select_the_files_to_recover\"><\/span>Step 3: Preview and Select the Files to Recover<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As Disk Drill scans your external drive, you\u2019ll see the results broken down into categories, such as <strong>Pictures<\/strong>, <strong>Videos<\/strong>, <strong>Audio<\/strong>, <strong>Documents<\/strong>, and <strong>Archives<\/strong>, as shown in the image below. This makes it easier to navigate and find the specific files you want to recover.<\/p>\n<p><img class=\"border-gray aligncenter wp-image-7727 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/09\/disk-drill-hfs-scan.jpg\" alt=\"Disk Drill scanning the drive\" width=\"2376\" height=\"1618\" \/><\/p>\n<p>You\u2019ll see the process unfold in real-time. You can either wait for the scan to finish or click <strong>Review Found Items<\/strong> to see a list of the files that have already been found. These will be organized into subcategories like <strong>Existing Files<\/strong>, <strong>Deleted or Lost Files<\/strong>, or <strong>Reconstructed Files<\/strong>.<\/p>\n<p>The files you look for will probably show up under <strong>Deleted or Lost Files<\/strong>. Next to each file, you&#8217;ll see a <strong>Recovery Chances<\/strong> indicator, which tells you how likely it is that the file can be fully recovered. The higher the recovery chances, the better the file&#8217;s condition and the easier it is to restore.<\/p>\n<p><img loading=\"lazy\" class=\"border-gray aligncenter wp-image-8678 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/11\/disk-drill-preview-mov.jpg\" alt=\"Preview and select the files\" width=\"2456\" height=\"1674\" \/><\/p>\n<p>To make things easier, you can use the <strong>search bar<\/strong> at the top to find files by name or file extension. This is especially helpful if you\u2019re looking for specific file types among a large list of results.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"step_4_preview_and_recover\"><\/span>Step 4: Preview and Recover<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>With Disk Drill, you can preview basically any file to make sure it&#8217;s the exact one you need. When you hover over each file in the recovery list, you\u2019ll see an \ud83d\udc41\ufe0f\u200d\ud83d\udde8\ufe0f <strong>eye icon<\/strong>. Click on this icon, and you\u2019ll be able to preview the file before recovery. This is especially useful for images, videos, documents, and other media files, so you can double-check that you selected the right ones.<\/p>\n<p><img loading=\"lazy\" class=\"border-gray aligncenter wp-image-8679 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/11\/disk-drill-mov-save.jpg\" alt=\"Click Recover and pick a safe location\" width=\"2456\" height=\"1674\" \/><\/p>\n<p>Once you\u2019ve checked the files you want to retrieve, click <strong>Recover <\/strong>and pick a safe location to store them. <strong>Do not save the recovered files back to the same external drive<\/strong>\u2014this could overwrite the data you&#8217;re trying to recover. Instead, choose a different location on your Mac, or another external drive.<\/p>\n<div class=\"frame_bg frame_bg--default\"><div class=\"frame_bg--title\"><\/div>\ud83d\udccc <strong>Note<\/strong>. With the <strong>free version of Disk Drill<\/strong>, you can scan and preview files with no limits. However, if you want to actually recover and save those files, you\u2019ll need to upgrade to the <a href=\"https:\/\/www.cleverfiles.com\/pro.html\" target=\"_blank\" rel=\"noopener\"><strong>Pro version<\/strong><\/a>.<\/div>\n<h2><span class=\"ez-toc-section\" id=\"is_this_all_can_i_use_this_external_drive_like_i_used_to\"><\/span>Is This All? Can I Use This External Drive Like I Used To?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After you recover your files, you might wonder: <strong>Is the external drive safe to use again? Can I go back to using it like I did before?<\/strong><\/p>\n<p>In most cases, the answer is <strong>yes<\/strong>, but it really depends on what caused the issue and how the drive is holding up.<\/p>\n<p>If the files were lost because of accidental deletion, or formatting, and you\u2019ve successfully recovered your data, your drive should be fine to use again. Still, it\u2019s a good idea to run a <a href=\"https:\/\/www.insanelymac.com\/blog\/best-apps-to-test-mac-hard-drive\/\">health check on the drive<\/a>. Tools like Disk Drill\u2019s <a href=\"https:\/\/www.cleverfiles.com\/help\/monitor-smart-status-disk-health\/\" target=\"_blank\" rel=\"noopener\"><strong>S.M.A.R.T. monitoring<\/strong><\/a> can help you track the drive\u2019s overall condition to make sure there are no hidden issues.<\/p>\n<p>Open <strong>Disk Drill<\/strong> and go to the <strong>Extra Tools<\/strong> section. Here, you\u2019ll find the <strong>S.M.A.R.T. Monitoring<\/strong> option. Click on it to open the monitoring settings. Then click <strong>Turn On<\/strong>, and Disk Drill will actively track the health of both your internal and external drives.<\/p>\n<p><img loading=\"lazy\" class=\"border-gray aligncenter wp-image-8303 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/10\/disk-drill-smart.jpg\" alt=\"S.M.A.R.T. Monitoring\" width=\"2362\" height=\"1606\" \/><\/p>\n<div class=\"frame_bg frame_bg--success\"><div class=\"frame_bg--title\"><\/div>\u2139\ufe0f <strong>S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology)<\/strong> is a built-in feature in most modern hard drives that tracks the health of your drive. It monitors various attributes of the drive, such as temperature, read\/write error rates, and overall performance, and provides warnings if it detects potential issues that could lead to failure.<\/div>\n<p>If S.M.A.R.T. monitoring shows any issues with your drive, we <strong>wouldn\u2019t recommend using it<\/strong>, or at least not for anything you\u2019d hate to lose. Even if it still works for now, a drive that shows signs of trouble is more likely to fail down the road. In this case, it&#8217;s best to back up your data ASAP and consider replacing it.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"check_the_external_hard_drive_with_the_first_aid_tool\"><\/span>Check the External Hard Drive with the First Aid Tool<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Even if <strong>S.M.A.R.T. monitoring<\/strong> doesn\u2019t detect any problems, it\u2019s still a good idea to run <a href=\"https:\/\/support.apple.com\/en-us\/102611\" target=\"_blank\" rel=\"noopener\"><strong>First Aid<\/strong><\/a> through <strong>Disk Utility<\/strong>. This will check for any logical issues and fix minor errors in the file system that could cause problems later. First Aid check every now and then can keep your external drive in good shape and prevent more serious issues down the line. Here\u2019s how to run it:<\/p>\n<ol>\n<li>Go to <strong>Applications &gt; Utilities &gt; Disk Utility<\/strong> on your Mac.<img loading=\"lazy\" class=\"border-gray aligncenter wp-image-7578 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/09\/disk-utility-app.jpg\" alt=\"Open Disk Utility\" width=\"1796\" height=\"1350\" \/><\/li>\n<li>In the sidebar, click on your external hard drive to select it. Make sure it\u2019s the correct drive.<\/li>\n<li>Then click the <strong>First Aid<\/strong> button at the top of the window.<img loading=\"lazy\" class=\"border-gray aligncenter wp-image-8298 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/10\/disk-utility-first-aid.jpg\" alt=\"Click on the First Aid button\" width=\"2272\" height=\"1478\" \/><\/li>\n<li>Click <strong>Run<\/strong> to start the First Aid process. Disk Utility will scan the drive for any errors and try to fix them. This can take some time.<img loading=\"lazy\" class=\"border-gray aligncenter wp-image-7580 size-full\" src=\"\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2024\/09\/disk-utility-firs-aid-run.jpg\" alt=\"Confirm your choice\" width=\"2280\" height=\"1486\" \/><\/li>\n<li>Once the process finishes, Disk Utility will let you know if it found any issues and whether it was able to fix them.<\/li>\n<\/ol>\n<div class=\"frame_bg frame_bg--primary\"><div class=\"frame_bg--title\"><\/div>\u2139\ufe0f If <strong>First Aid<\/strong> finds problems and fixes them, it\u2019s a good idea to <strong>run it again<\/strong> just to be sure everything\u2019s fully repaired. Sometimes, the tool needs a second pass to catch any remaining issues.<\/div>\n<section itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\"><div class=\"panel-group sc_accordion_faq\" id=\"accordion\" role=\"tablist\" aria-multiselectable=\"true\"><h2 class=\"sc_accordion_faq--title\"><span class=\"ez-toc-section\" id=\"faq\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"panel panel-default\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\">\r\n    <div class=\"panel-heading\" role=\"tab\" id=\"heading1\" aria-selected=\"true\">\r\n        <h3 class=\"panel-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"why_did_my_seagate_external_hard_drive_files_suddenly_disappear_on_my_mac\"><\/span>\r\n            <a role=\"button\" data-toggle=\"collapse\" href=\"#collapse1\" aria-expanded=\"true\" aria-controls=\"collapse1\">\r\n                Why did my Seagate external hard drive files suddenly disappear on my Mac?\r\n                <i class=\"fas fa-plus\"><\/i>\r\n            <\/a>\r\n        <span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n    <\/div>\r\n    <div id=\"collapse1\" class=\"panel-collapse collapse in\" role=\"tabpanel\" aria-labelledby=\"heading1\">\r\n        <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n            <div itemprop=\"text\">\r\n                There are a few common reasons why this can happen:<\/p>\n<ul>\n<li>Files might have been <strong>deleted by accident<\/strong>. Check your <strong>Trash<\/strong> to see if they\u2019re there.<\/li>\n<li>If your drive <strong>wasn\u2019t safely ejected<\/strong>, or there was an issue with it, the file <a href=\"https:\/\/www.insanelymac.com\/blog\/fix-corrupted-external-hard-drive-mac\/\">system could have gotten corrupted<\/a>, which might have caused files to become inaccessible.<\/li>\n<li><strong>Loose cables or faulty USB ports<\/strong> can sometimes cause the drive to disconnect or fail to mount properly, which could make it seem like the files have disappeared.<\/li>\n<li>Your files might not be gone at all\u2014they could just be <strong>hidden<\/strong>. You can use the <strong>Command + Shift + Period<\/strong> shortcut in Finder to unhide files.<\/li>\n<li>If the drive is <strong>physically damaged<\/strong> or starting to fail, files might not appear. You can run a health check with <strong>Disk Utility<\/strong> or use <strong>Disk Drill\u2019s S.M.A.R.T. monitoring<\/strong> to check the drive&#8217;s condition.<\/li>\n<\/ul>\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\n<div class=\"panel panel-default\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\">\r\n    <div class=\"panel-heading\" role=\"tab\" id=\"heading2\" aria-selected=\"true\">\r\n        <h3 class=\"panel-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"what_can_i_do_if_my_external_hard_drive_disappeared_from_my_mac\"><\/span>\r\n            <a role=\"button\" data-toggle=\"collapse\" href=\"#collapse2\" aria-expanded=\"true\" aria-controls=\"collapse2\">\r\n                What can I do if my external hard drive disappeared from my Mac?\r\n                <i class=\"fas fa-plus\"><\/i>\r\n            <\/a>\r\n        <span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n    <\/div>\r\n    <div id=\"collapse2\" class=\"panel-collapse collapse in\" role=\"tabpanel\" aria-labelledby=\"heading2\">\r\n        <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n            <div itemprop=\"text\">\r\n                If your external hard drive suddenly disappears from your Mac, there are several steps you can take to troubleshoot and resolve the issue:<\/p>\n<ul>\n<li>Check the cable and port to make sure there isn\u2019t a connection issue.<\/li>\n<li>Open <strong>Disk Utility<\/strong> (Applications &gt; Utilities &gt; Disk Utility) and see if your external drive appears there. If it shows up but is unmounted, try mounting it manually. If the drive doesn\u2019t show up at all, it might indicate a bigger issue with the drive or its connection.<\/li>\n<li>Sometimes, a simple restart can resolve the issue, especially if the drive wasn\u2019t properly detected the first time.<\/li>\n<li>Plug your external hard drive into another computer to see if the problem is with your Mac or the drive itself. If it\u2019s not showing up on any computer, the issue is likely with the drive.<\/li>\n<li>If the drive is physically connected but does not show up in Finder, make sure it\u2019s set to display in Finder. Go to <strong>Finder &gt; Preferences &gt; Sidebar<\/strong>, and make sure &#8220;External disks&#8221; is checked under &#8220;Show these items in the sidebar.&#8221;<\/li>\n<li>If the drive shows up in Disk Utility but is not accessible, run <strong>First Aid<\/strong> to check for and fix any file system issues that might prevent it from mounting.<\/li>\n<li>If your drive still doesn\u2019t appear, you can try data recovery software like <strong>Disk Drill<\/strong> to scan and attempt to recover your files.<\/li>\n<li>If none of the above steps work, your drive might be physically damaged. In that case, consider professional data recovery services to avoid further damage and potentially recover your files.<\/li>\n<\/ul>\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\n<div class=\"panel panel-default\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\">\r\n    <div class=\"panel-heading\" role=\"tab\" id=\"heading3\" aria-selected=\"true\">\r\n        <h3 class=\"panel-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"is_it_safe_to_use_data_recovery_software_on_external_drives\"><\/span>\r\n            <a role=\"button\" data-toggle=\"collapse\" href=\"#collapse3\" aria-expanded=\"true\" aria-controls=\"collapse3\">\r\n                Is it safe to use data recovery software on external drives?\r\n                <i class=\"fas fa-plus\"><\/i>\r\n            <\/a>\r\n        <span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n    <\/div>\r\n    <div id=\"collapse3\" class=\"panel-collapse collapse in\" role=\"tabpanel\" aria-labelledby=\"heading3\">\r\n        <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n            <div itemprop=\"text\">\r\n                Yes, <strong>data recovery software is generally safe to use on external drives<\/strong>, as long as you follow a few simple guidelines. Here\u2019s what you need to know:<\/p>\n<ul>\n<li>Stick to trusted, well-reviewed data recovery software. Free or unknown tools might not be as reliable or could pose risks.<\/li>\n<li>Most trusted data recovery software, like <strong>Disk Drill<\/strong>, works in <strong>read-only mode<\/strong>, which means it won\u2019t change or overwrite any data on the drive while it scans for lost files. This makes the process safe for your original data.<\/li>\n<li>When you recover files, <strong>never save them back to the same external drive<\/strong> you\u2019re recovering from. It could overwrite the very files you try to recover.<\/li>\n<li>If the external drive is physically damaged (it can make clicking noises or disconnect randomly), it\u2019s best to <strong>consult a professional<\/strong> before DIY recovery. Trying to recover data from a physically damaged drive can sometimes make things worse.<\/li>\n<\/ul>\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>So, your files disappeared from an external hard drive on a Mac. Are they gone for good? Or maybe they\u2019re hiding out somewhere? We\u2019ve all been there, but often people don&#8217;t realize, that most of the time, it\u2019s a problem you can fix. Our team has helped many people in this exact situation and put [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":560,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[90],"tags":[],"slider-tags":[],"class_list":["post-8674","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Files Disappeared From External Hard Drive on Mac? Try This<\/title>\n<meta name=\"description\" content=\"Files disappeared from your external hard drive on Mac? Find out how to recover your missing data and regain access to your important files.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Files Disappeared From External Hard Drive on Mac? Try This\" \/>\n<meta property=\"og:description\" content=\"Files disappeared from your external hard drive on Mac? Find out how to recover your missing data and regain access to your important files.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/\" \/>\n<meta property=\"og:site_name\" content=\"InsanelyMac Blog - Mac and iOS Reviews\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2020\/12\/best-data-recovery-software-bg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"301\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jeff Cochin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jeff Cochin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"14 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Files Disappeared From External Hard Drive on Mac? 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Find out how to recover your missing data and regain access to your important files.","og_url":"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/","og_site_name":"InsanelyMac Blog - Mac and iOS Reviews","og_image":[{"width":1920,"height":301,"url":"https:\/\/www.insanelymac.com\/blog\/wp-content\/uploads\/2020\/12\/best-data-recovery-software-bg.jpg","type":"image\/jpeg"}],"author":"Jeff Cochin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Jeff Cochin","Est. reading time":"14 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/#article","isPartOf":{"@id":"https:\/\/www.insanelymac.com\/blog\/files-disappeared-from-external-hard-drive-on-mac\/"},"author":{"name":"Jeff Cochin","@id":"https:\/\/www.insanelymac.com\/blog\/#\/schema\/person\/4ca887313fc4989d03da95cb7e4119dc"},"headline":"Files Disappeared From External Hard Drive on Mac? 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His expertise covers data clouds, failovers, SaaS, and the development of digital marketing strategies for high-growth startups. He possesses extensive knowledge of Mac computers, Apple's ecosystem, and iPhone technology, establishing him as a trusted authority in these fields. For nearly five years, Jeff has worked as a dedicated technical writer, conducting in-depth research and reviewing new applications and services, particularly those related to Apple and Mac technology. When away from writing, troubleshooting, or scripting for Mac and iPhone environments, he enjoys outdoor adventures. A passionate biker, kayaker, and hiker, he frequently explores new trails with friends who share his love for the outdoors.","sameAs":["https:\/\/jeffcochin.contently.com\/"],"url":"https:\/\/www.insanelymac.com\/blog\/author\/jeff-cochin\/"}]}},"modified_by":"Andrew Ysk","_links":{"self":[{"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/posts\/8674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/comments?post=8674"}],"version-history":[{"count":3,"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/posts\/8674\/revisions"}],"predecessor-version":[{"id":8689,"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/posts\/8674\/revisions\/8689"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/media\/560"}],"wp:attachment":[{"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/media?parent=8674"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/categories?post=8674"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/tags?post=8674"},{"taxonomy":"slider-tags","embeddable":true,"href":"https:\/\/www.insanelymac.com\/blog\/wp-json\/wp\/v2\/slider-tags?post=8674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}