QUOTE(CLiDE @ Aug 29 2007, 10:46 AM)

It's all been done before...
In an all inclusive package?
QUOTE(CLiDE @ Aug 29 2007, 10:46 AM)

and visual voicemail is NOT new(http://www.pdastreet.com/articles/2007/6/2007-6-28-Visual-Voice-Mail.html)
Technically that is true but does it matter who had single features first? (Or just things useful for pissing matches when someone says new.)
The Blackberry 8800 had beta Visual Voice Mail since late 2006, but only recently did Mobile Windows based devices get it, so
for the majority of the population this is a new feature regardless of what device it is or who makes it.
(Apparently on Windows based devices its a battery killer)
QUOTE(CLiDE @ Aug 29 2007, 10:46 AM)

Nor is the UI anymore simpler than the Blackberry...
Simpler is always debatable and subjective. Fact is a touch screen is easy for SOME people, for other's it's a slow down.
QUOTE(CLiDE @ Aug 29 2007, 10:46 AM)

in fact, people call into Apple all the time and complain about how difficult it is to set up e-mail on the iPhone.
Hardly proves anything. Are you suggesting people don't ever have problems with other devices and call for support also?
It's also pretty hard to qualify points like that. How many of these users are absolutely new users?
Looking at the Apple forums some of the comments suggest some users have zero cell phone or computer experience. Chances are equally high they would have problems on any other device.
Is the iPhone perfect, no. Is any phone perfect, no. Is Apple the first to implement every feature, no.
Have they made an device that has a collection of fairly new features that suit many people, yes. Does it fit everyone, no.
If not having the features you want, or not being a Blackberry is the criteria for making it suck, then I guess it sucks, albeit loaded with hyperbole.
I would never pay that price for a phone alone, but the iPod functionality does make it intriguing.
I haven't check a lot of phones, but from what I have, I haven't seen a media player as slick as the iPod functionality in the iPhone.