Excellent, the new A09 BIOS fixes the problem with Firewire ExpressCards! Now my Belkin TI card works perfectly
Dear Mr. Osmolski,
Thank you for contacting Dell Hardware E-Support.
Mr. Osmolski, I will be assisting you with your Dell Inspiron 9400. As per the description of the email, I understand that you are facing an issue with enabling the AHCI/RAID on your laptop.
I would like to tell you that enabling of RAID/AHCI is available on the Intel Chipset whose BIOS are INTEL BIOS and are sold by the INTEL themselves, but on Dell Laptop the BIOS of the laptop is created by the DELL and AHCI/RAID is not enabled. This issue is already is already escalated to our technical department.
Please accept my apologies for the difficulties you encountered when attempting to resolve your technical problems. I assure you that your situation is not indicative of the quality service Dell is capable of providing.
Mr. Osmolski, your case number for this interaction is CENSORED. Please keep this number for your records; it will help us keep track of this issue so we can better assist you if you have any further questions or concerns about your issue.
Thank you again for contacting Dell Hardware E-Support.
Respectfully,
Rohit
9:00 AM to 6:30 PM
Technical Team
Dell Hardware E-Support
UK & IRE Support
http://support.euro.dell.com When responding to me, please use the REPLY function of your e-mail program. This will keep the SAME SUBJECT LINE of our e-mail. Otherwise your message may be delayed or lost.
Introducing Dell Support 3. This Dell tool is a complimentary, automated upgrade and notification system for your Inspiron or Dimension computer. It offers you on line links to software updat
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software updates, and information, which will help protect and maintain your specific computer.
For more information click here
_http://support.euro.dell.com/support/topics/topic.aspx/emea/shared/support/root/dellsupport30?c=uk&l=en&s=gen
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Introducing Dell Network Assistant. This complementary Dell tool helps simplify the set-up, monitoring, troubleshooting, and repair of your network. For more information click here
_http://www1.euro.dell.com/content/topics/topic.aspx/emea/topics/services/en/network_assistance?c=uk&l=en&s=gen
Original Message Follows:
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* * * PLEASE DO NOT CHANGE THE SUBJECT WHEN REPLYING * * *
*** This is a feedback Message from the Dell Online Communications Centre. ***
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Customer Information:
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Name: Pawel Osmolski
Email: CENSORED
Daytime Telephone Number: CENSORED
Service Tag: CENSORED
eTrack: CENSORED
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System Label: Inspiron 9400/E1705
Problem: Update - Software/BIOS
Operating System: Windows XP
Problem Description:
Not applicable, read description.
The hard-disk in my laptop is NCQ and AHCI compatible with your ICH7-M board that is present in the Inspiron 9400/E1705, but the very latest BIOS (A08) does not have a feature to enable AHCI.
This is a very serious issue for potential customers using your laptop for Linux and Audio/Video Production, as they will need to take advantage of their hard-disk's maximum capabilities, but it would seem you are purposely limiting this.
There have been many complaints on your forum and also amongst a few communities I am a member of.
Do you ever plan to add this standardized feature into the BIOS, as many of your competitors already allow this.
I would really appreciate if the AHCI issue could be raised to your engineers, as this is a very important feature and SHOULD be addressed.
Also, regarding the Dell 1500 Wireless card and Vista Ultimate, have any steps been taken to fix the audio popping issue that has been causing literally hundreds of users serious problems?
Please get back to me about this if you can.
Regards,
Pawel.
Not possible to troubleshoot this issue as it is a BIOS limitation.
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Sent to: UKI_TS_Inspiron@dell.com
Referring URL: CENSORED
Date submitted: 06/07/2007
Date Received(K): 7/6/07 11:51:59 AM