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Member Since 11 Jan 2008
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#2248190 Scheduled Maintenance, 2200-0000 GMT, Wednesday 6th July

Posted by Poco on 06 July 2016 - 03:11 PM

Hi guys We have scheduled downtime from our hosting partner, Fubra, on the following date: Between 2200 GMT and 0000 GMT 6th July. The downtime should last no longer than the timeframe stated above. We are completing the database migration started earlier in the week. Apologies for any inconvenience! -Poco

#2241636 Forum Downtime and Status

Posted by Poco on 07 June 2016 - 08:51 PM

As some of you may have noticed, the posts and topics from the past week are no longer present on the forum. Unfortunately we suffered an issue with the server hosting the database and are now running a backup of the site taken last week. While I would love to say we will be able to restore the data, I have been informed that it unfortunately will not be possible. Looking forward we are working hard to prevent this type of event from happening again. We thank you for your understanding and support,-InsanelyMac Team

#2229762 Passed both quizes but cannot make threads everywhere

Posted by Poco on 02 April 2016 - 09:13 PM

Developer forums do not allow new topics as we prefer they are geared towards development. If there is an existing thread in there that is relevant/has similar types of posts then feel free to post in one of them, otherwise you can post in the Installation/Post-Installation forums.

#2226331 attach button doesn't work on the forum

Posted by Poco on 23 March 2016 - 09:50 PM

This should be fixed now

#2216327 Forum theme update?

Posted by Poco on 17 February 2016 - 08:33 PM

The forum skin will get an update in due time, but our focus is not on aesthetics. We have some changes planned, but it will take time :)

#2215938 What do you need to be in the staff?

Posted by Poco on 15 February 2016 - 09:27 PM

In short: moderators are generally nominated by other moderators (especially in the local forums), and then confirmed by a supervisor/admin if there is no opposition. Opposition would usually stem from past warnings, behaviour, and interactions with existing staff which cast doubt on your ability to positively influence and represent the site. If you are positively contributing and the quality of your posts is high enough, then you're more likely to get a nomination. While the quantity of posts does not directly influence our decisions - some of our best moderators have started with very low post counts - it does help if you appear at least somewhat active and won't disappear the day after we appoint you. The only position that we would usually take applications for is News, and we'd like to see an example piece. This isn't absolutely fixed if there is an obvious gap somewhere else in the staff you can convince us you're right to fill, but it is less likely. For other...

#2205231 Forum Fast Answer Field showing I Frame of page

Posted by Poco on 10 January 2016 - 07:25 PM

This happens occasionally, will not be fixed until our next major update As Allan says just refresh the page

#2204409 chat screen not connect

Posted by Poco on 08 January 2016 - 04:57 PM

Any SQL error you receive now is unrelated to the issue of the past few weeks - there is a permanent fix in place :) The logs from yesterday are nothing out of the ordinary, a few heavy searches timed out

#2203643 bad gateway 502 error

Posted by Poco on 06 January 2016 - 07:50 PM

This has been fully fixed

#2202769 chat screen not connect

Posted by Poco on 04 January 2016 - 03:27 PM

We're having issues right now with disk usage (http://www.insanelym...r/#entry2201967) that is causing repeated site issues. I'm not sure when we'll be fully back

#2201967 bad gateway 502 error

Posted by Poco on 30 December 2015 - 11:04 PM

There is an issue with low disk space that is causing 502 errors every few days. I have been keeping it at bay, but a full fix will have to wait until the owners get back to me on a few issues.

#2201059 How do you change your title under your username?

Posted by Poco on 27 December 2015 - 09:04 PM

we'll keep this a secret :dev:

#2172757 (GUIDE) 10.11 full speed USB (series 8/9) keeping vanilla SLE

Posted by Poco on 03 October 2015 - 05:07 PM

Keep it civil guys

#2169039 chat broken 18.9.2015

Posted by Poco on 19 September 2015 - 01:49 PM

This isn't something that falls directly under my control, so I don't have an update. I am working on a temporary (eventually permanent) replacement, but it requires some additional work before we can use it

#2154881 Charset conversion

Posted by Poco on 23 July 2015 - 03:43 AM

We have successfully converted our database charset to utf8mb4 in addition to applying a fix to posts with accented or otherwise special characters. If you notice any information has been lost or content is appearing garbled please let us know and we can attempt to recover. This conversion also allows more modern emojis to be used in the forum. Known issues:-Some old posts containing � may have been converted to the incorrect character. No information previously displayed should have been lost however.-Emojis are not supported through the quick edit/reply boxes. If you edit a post containing such characters, they will vanish on submission.

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