Jump to content

Apple Tech Support

* * * * * 2 votes

  • Please log in to reply
33 replies to this topic

#1
Paranoid Marvin

Paranoid Marvin

    Insanely Around Sometimes

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 1,714 posts
  • Gender:Male
  • Location:127.0.0.1, Scotland, UK

Posted Image

Our very own PRocker267 (aka 'Prawker' :) ) took it on himself to explore the extent to which Apple's tech support goes. He phoned up the Apple help line for support for his Hackintosh, and then recorded what happened. Apple does make it quite clear that they provide support for OS X, but it seems as though that might be platform dependant...

Read the thread here.

And get the audio file here

#2
EFI

EFI

    Photoshop CS3 Elite

  • Retired
  • 629 posts
  • Location:A galaxy far, far away...(Canada)
Haha :censored2: . You can literally imagine the look on the Apple rep's face.

#3
Colonel

Colonel

    11 Herbs & Spices

  • Retired
  • 4,157 posts
  • Gender:Male
  • Location:KFC
I think I just lol'd myself.

#4
Prawker

Prawker

    InsanelyPrawker

  • Retired
  • 1,118 posts
  • Gender:Male
  • Location:Funky Town
Zomg its my colonel! *Waves hai*

Thanks for posting this Chris :D

#5
Numberzz

Numberzz

    Resident iPhone Expert

  • Retired
  • 3,452 posts
  • Gender:Male
  • Location:San Francisco

Zomg its my colonel! *Waves hai*

Thanks for posting this Chris :D

Chris o.0

#6
mac-mini

mac-mini

    1337 avatar made by Prawker

  • Members
  • PipPipPipPipPipPipPipPip
  • 1,090 posts
  • Gender:Male
  • Location:127.0.0.1
MAI PRAWKER! :'(

paranoid marvin stop stealing mai prawker!

#7
Kiko

Kiko

    You Dont Understand Me

  • Members
  • PipPipPipPipPipPipPipPipPipPipPip
  • 2,889 posts
  • Gender:Female
  • Location:United States Of Israel
This makes front page?

#8
Prawker

Prawker

    InsanelyPrawker

  • Retired
  • 1,118 posts
  • Gender:Male
  • Location:Funky Town
Yes. :thumbsup_anim:

#9
Suzuka

Suzuka

    InsanelyMac Legend

  • Members
  • PipPipPipPipPipPipPip
  • 691 posts
http://www.digg.com/...intosh_Help/who

:thumbsup_anim:

#10
Prawker

Prawker

    InsanelyPrawker

  • Retired
  • 1,118 posts
  • Gender:Male
  • Location:Funky Town
I'll laugh if/when this makes it to the front page of digg.

#11
SurferSD

SurferSD

    InsanelyMac Protégé

  • Donators
  • 72 posts
  • Gender:Male
  • Location:San Diego, CA
Funny thing... I have a friend who works for a Cable Provider's high speed internet tech support... the name of the company rhymes with Wime Warner...

Anyhow, someone called him for tech support regarding their Hackintosh...

I LOVE IT!!!

-- R

#12
Kiko

Kiko

    You Dont Understand Me

  • Members
  • PipPipPipPipPipPipPipPipPipPipPip
  • 2,889 posts
  • Gender:Female
  • Location:United States Of Israel
<snipped>

#13
naquaada

naquaada

    Gates crusher

  • Donators
  • 268 posts
  • Gender:Male
  • Location:Germany
  • Interests:Audio editing, Commodore computers
Yeah, was great, very funny. The person on the support sounded at last like Edmund Stoiber ;)

What I always asked myself: Was Prawker talking with disguised voice?

#14
jackt283

jackt283

    InsanelyMac Geek

  • Members
  • PipPipPipPip
  • 191 posts
What a voice. Throughly boring.

#15
Paranoid Marvin

Paranoid Marvin

    Insanely Around Sometimes

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 1,714 posts
  • Gender:Male
  • Location:127.0.0.1, Scotland, UK

Chris o.0


O.o

How did you know my name, numberzzzz

#16
Overclocked Tardis

Overclocked Tardis

    InsanelyMac Protégé

  • Members
  • PipPip
  • 80 posts
  • Gender:Male
Hello Diggers!

#17
JoeD

JoeD

    InsanelyMac Protégé

  • Just Joined
  • Pip
  • 1 posts
Incredibly stupid.

It's not funny.....

Waste of time to all parties.

#18
empreality

empreality

    InsanelyMac Protégé

  • Members
  • PipPip
  • 98 posts
While it was nice, I must agree that it was bit...Meeh...

It's basically like calling Microsoft support and asking for help on your pirated copy of windows...

But hey, I did like that:

I have a Compaq...

Wait, what? You mean a Windows PC...

But, meh...Kind of good...

#19
amn

amn

    InsanelyMac Protégé

  • Just Joined
  • Pip
  • 1 posts
Letsee...
Got a human being on the line in both cases very fast...
Apple tech support clearly spoke English...
Tech support did not lose his cool with the caller....
and was polite throughout the entire insane affair...

Nice plug for Apple. Now try it with Dell, Gateway, Microsoft, GeekSquad, etc. and post that here too.

#20
Suzuka

Suzuka

    InsanelyMac Legend

  • Members
  • PipPipPipPipPipPipPip
  • 691 posts

I'll laugh if/when this makes it to the front page of digg.


Are you laughing yet?
But i have to agree Apple has great customer support after they rejected my rebate for my printer, 5 minutes on the phone, they fixed it





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

© 2014 InsanelyMac  |   News  |   Forum  |   Downloads  |   OSx86 Wiki  |   Mac Netbook  |   PHP hosting by CatN  |   Designed by Ed Gain  |   Logo by irfan  |   Privacy Policy