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Touch Base drivers non functional


boris_blackmilk
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Hello all,

 

I know this is not Touch Base support, so please, no flames...!

 

I was wondering if any other users had had problems with the latest revision Touch Base drivers, insofar that the touch devices are not detected by the driver package. Explanation was not forthcoming from Touch Base before I had an altercation with him over the state of the non functional drivers I had paid good money for, considering the previous version worked fine, except it had sabotaged itself internally after ten touches. This was after Touch Base confirmed I had the necessary hardware, it was being detected by Mac OS X fine, and then asking for a bunch of meaningless screenshots which made no real sense (I would've thought a log file was of more value than a pretty picture that says there are no devices).

 

I have gotten a refund, and while I have a "free" licence to the drivers, they are obviously in a non-serviceable state. Now, my only real alternative is to either get these drivers functional *without* Touch Base (and considering theres plenty of happy users on this forum, mine seems to be an isolated case that no one is able to or willing to explain at this point) or I sell the Surface, and hope one day that I get a ModBook before I starve.

 

I think from this station which of the two are more likely. Although I'm willing to let the Surface go for far less than I paid for it, and cut at least some of my losses. It depends if "the price is right" as I really do not have an infinite amount of time to dedicate to this project now Touch Base has decided my complaining about the fact I paid a reasonable amount of money for non-functioning software is somehow "wrong." If any of this happened with an Australian company, he'd go straight to jail.

 

I have, for the record, screenshots of both the log, and the console, if that is able to assist anyone with even an explanation on whats going on. If I have an idea of what the issue is, then I might be able to effect a solution myself.

 

Many thanks!

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i have a similar problem with the latest version...

 

i can't calibrate or click with the Pen BUT touch is working...

 

this is just for the latest version, i wrote to TB and they said they are working on it....

hope they find a fix soon...

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  • 8 months later...

osx yosemite have semi functional touch and full functional pen without tb drivers,

btw touchbase will surely find a way to fix the drivers, we just don't know when sadly...

 

When you say the pen is fully functional under Yosemite, do you mean including pressure sensitivity?

 

My intentions are to use my SP2 as a digital sketchbook with Manga Studio and I'd prefer not to have to depend on a commercial driver [and a way over-priced one at that!]

 

[PS: Hi everybody. Just joined yesterday.]

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hi and welcome, this is a very old topic, btw

 

the Apple driver in Yosemite works pretty good, and it supports pressure sensivity, but it's a little buggy...

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