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Kernel_panic em MacBook Pro 9,1

Kernel Panic

Best Answer betubremer, 03 December 2013 - 11:50 PM

Pronto... Era esse o problema mesmo... Depois de atualizar, acabaram-se os problemas... Nunca imaginei que compraria um Mac e ele já sairia desatualizado. Tb não imaginava que atualizando pro mavericks isso nao se resolveria. Mas fica ai a dica... Firmware sempre na ultima versão. Grato pela atenção. Go to the full post


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#1
betubremer

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Amigos... Estou com problemas no meu MacBook. Comprei no final do ano passado. Ele trava o tempo todo. Ate hoje não consegui usar direito. Já levei na assistência, fizeram todos os testes e não deu nada. Eles trocaram o hd. Mas não adiantou. Mandaram eu atualizar pro maverichs, mas também não resolveu. O resultado dos travamentos esta ai em baixo. Se puderem me ajudar. Moro em aracaju e a assistência aqui é inexistente. Preciso usufruir um pouco desse MacBook pro pelo menos uma vez na vida... Me ajudem please.


Anonymous UUID: 37C71F23-A363-4F4B-87D6-6D868118DB2A

Thu Nov 28 16:43:03 2013
panic(cpu 0 caller 0xffffff8029edc19e): Kernel trap at 0xffffff8029d0e058, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80a9a14000, CR3: 0x000000002c322000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000002, RCX: 0x0000000000000001, RDX: 0x00000000000000ff
RSP: 0xffffff80a9a13dd8, RBP: 0xffffff80a9a13e20, RSI: 0xffffff80aa1f70f0, RDI: 0xffffff80a9a13ffe
R8: 0x0000000000000000, R9: 0xffffff802a401910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0xffffff80a9a13f0e, R13: 0x0000000000000000, R14: 0xffffff80a9a13e00, R15: 0xffffff80368a9000
RFL: 0x0000000000010203, RIP: 0xffffff8029d0e058, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff80a9a14000, Error code: 0x0000000000000002, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff80a9a13a60 : 0xffffff8029e22f69
0xffffff80a9a13ae0 : 0xffffff8029edc19e
0xffffff80a9a13cb0 : 0xffffff8029ef3606
0xffffff80a9a13cd0 : 0xffffff8029d0e058
0xffffff80a9a13e20 : 0xffffff7faa73128c
0xffffff80a9a13e40 : 0xffffff802a2ae4b3
0xffffff80a9a13ea0 : 0xffffff7faa73124e
0xffffff80a9a13ee0 : 0xffffff7faa73120b
0xffffff80a9a13ef0 : 0xffffff7fab62de92
0xffffff80a9a13f20 : 0xf8ffffffffffffff
Unaligned frame
Backtrace terminated-invalid frame pointer 0xfff7fffff8ffffff
Kernel Extensions in backtrace:
com.apple.driver.AppleSmartBatteryManager(161.0)[2F0217DE-BEE6-3307-8ECF-20625AFB40EA]@0xffffff7fab62c000->0xffffff7fab633fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7faa724000
dependency: com.apple.iokit.IOSMBusFamily(1.1)[BC540E75-A236-3ADC-A990-681066ABFBDC]@0xffffff7faabcf000
com.apple.driver.AppleSMC(3.1.6d1)[A9B9A2AE-AA23-3EB8-8D26-F91F90977405]@0xffffff7faa72d000->0xffffff7faa73bfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7faa724000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
13A603

#2
Onixs

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Its obvious that it is applesmartbattery

#3
betubremer

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Certo, mas como resolver a situação?

#4
artur-pt

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olá

 

isso é um mac com cpu ivy.. a situação tem de ser resolvida na apple..

 

obviamente tens 1 aparelho defeituoso... como isso pode ser possível ? tens problemas de hardware.. isso n tem nada a ver com software

 

meu conselho é levares onde compraste e acionares a garantia... estamos a falar de um aparelho caro.



#5
betubremer

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Obrigado pela dica... Que argumento eu posso usar pra falar com eles? Pois foi para Ass técnica em Salvador, fizeram todos os teste e nada... Segundo eles, trocaram o hd e nada... Preciso saber o que falar pra obter êxito... Estou muito frustado...

#6
artur-pt

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olá

 

o mesmo k postaste ai.. o kernel panic

 

isso acontece frequentemente ? com k regularidade.. cada vez k aconteça tira um report como esse e envia para eles..

 

alguma coisa está ai mal .. com esse aparelho.. pode ser da bateria.. tenta que eles troquem...

 

já tentaste fazer update ao firmware ?

 

eles tem de resolver o problema.. isso é uma máquina recente .. e se vais deixando andar.. um destes dias se acaba a garantia.



#7
betubremer

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Isso acontece 3 a 4 vezes por dia... Ficou de uma forma insustentável... Tem algum tutorial de como atualizar a firmware? Ou acha melhor tentar a troca mesmo??

#8
betubremer

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Novo Kernel Panic

Anonymous UUID: 37C71F23-A363-4F4B-87D6-6D868118DB2A

Thu Nov 28 13:59:09 2013
panic(cpu 0 caller 0xffffff802f8dc19e): Kernel trap at 0xffffff802f70e058, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80a89d4000, CR3: 0x0000000031d22000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000002, RCX: 0x0000000000000001, RDX: 0x00000000000000ff
RSP: 0xffffff80a89d3dd8, RBP: 0xffffff80a89d3e20, RSI: 0xffffff80afcdd0f0, RDI: 0xffffff80a89d3ffe
R8: 0x0000000000000000, R9: 0xffffff802fe01910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0xffffff80a89d3f0e, R13: 0x0000000000000000, R14: 0xffffff80a89d3e00, R15: 0xffffff803c38e800
RFL: 0x0000000000010203, RIP: 0xffffff802f70e058, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff80a89d4000, Error code: 0x0000000000000002, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff80a89d3a60 : 0xffffff802f822f69
0xffffff80a89d3ae0 : 0xffffff802f8dc19e
0xffffff80a89d3cb0 : 0xffffff802f8f3606
0xffffff80a89d3cd0 : 0xffffff802f70e058
0xffffff80a89d3e20 : 0xffffff7fb013128c
0xffffff80a89d3e40 : 0xffffff802fcae4b3
0xffffff80a89d3ea0 : 0xffffff7fb013124e
0xffffff80a89d3ee0 : 0xffffff7fb013120b
0xffffff80a89d3ef0 : 0xffffff7fb102de92
0xffffff80a89d3f20 : 0x8034636e49726574
Unaligned frame
Backtrace terminated-invalid frame pointer 0xfff7fffff8ffffff
Kernel Extensions in backtrace:
com.apple.driver.AppleSmartBatteryManager(161.0)[2F0217DE-BEE6-3307-8ECF-20625AFB40EA]@0xffffff7fb102c000->0xffffff7fb1033fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7fb0124000
dependency: com.apple.iokit.IOSMBusFamily(1.1)[BC540E75-A236-3ADC-A990-681066ABFBDC]@0xffffff7fb05cf000
com.apple.driver.AppleSMC(3.1.6d1)[A9B9A2AE-AA23-3EB8-8D26-F91F90977405]@0xffffff7fb012d000->0xffffff7fb013bfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7fb0124000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
13A603

Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000002f600000
Kernel text base: 0xffffff802f800000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 68372590825
last loaded kext at 26522356628: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7fb0d5d000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.2fc2
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500,11 GB
Serial ATA Device: MAT{censored}ADVD-R UJ-8A8
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

#9
betubremer

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Galera o Firmware do SMC não estava na ultima versão. Atualizei hoje e estou nos testes... Espero que isso possa resolver... Postarei mais tarde se tive êxito ou não .

#10
betubremer

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Best Answer

Pronto... Era esse o problema mesmo... Depois de atualizar, acabaram-se os problemas... Nunca imaginei que compraria um Mac e ele já sairia desatualizado. Tb não imaginava que atualizando pro mavericks isso nao se resolveria. Mas fica ai a dica... Firmware sempre na ultima versão. Grato pela atenção.

#11
Guest: AllanMax_*

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Marca como resolvido, dai fica visivel pra todos que tem o mesmo problema.

 

Ou muda lá em cima, colocando [Resolvido].  ;)








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