Jump to content

video quality issue using skype


MiltonDammers
 Share

1 post in this topic

Recommended Posts

Model Name - iMac

Model Ident. - iMac7,1

os x ver. - 10.5.8

processor - 2.4 GHz Intel Core 2 Duo

Memory - 2 GB 667 MHz DDR2 SDRAM

camera - Built-in iSight

Software fully updated

speedtest.net results:

Download Speed - 14.08 Mbps

Upload Speed - 5.57 Mbps

 

Model Name - MacBook Pro 13-inch, Late 2011

Model Ident. - MacBookPro8,1

os x ver. - 10.7.5

processor - 2.4 GHz Intel Core i5

Memory - 4 GB 1333 MHz DDR3

camera - FaceTime HD Camera (Built-in)

Software fully updated

Speedtest.net results

Download Speed - 12.52 Mbps

Upload Speed - 5.43

 

 

I've begun to travel as part of my job, so my wife and I decided to use Skype when I'm on the road (and just to be clear, I take the MacBook Pro with me, and she uses the iMac at home). Our first try resulted in my seeing and hearing her perfectly, while she could hear me perfectly but could only see a poor video. Cleaning the screen over the built-in cameras didn't help.

 

When I got home, we Skyped each other from different parts of the house so I could see what she was describing. I, using the iMac, heard her perfectly, but the video quality was pixelated and blurry. She, using the MacBook Pro, could hear and see perfectly. If she waived her hand in front of the MacBook's camera, the video on the iMac would get dramatically worse and even freeze for a half second.

 

It appears there's some problem causing pixelation and blurring between the time the light enters the lens of the camera on the MacBook Pro to the time the video image is displayed on the iMac.

 

Is there anything I can do, like changing configuration settings or something else, to make the video on the iMac as good as the video on the MacBook Pro?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...