verdi1987 Posted July 9, 2011 Share Posted July 9, 2011 Is anyone else experiencing Preview.app crashing on launch? It crashes if I launch it directly or if it is opened by launching a file (JPG, PDF, etc.). I have an AMD 6850. QE/CI is working. UPDATE: I determined that something in my user account is causing the crash. It does not crash with freshly created user accounts. I deleted the Preview preference files and caches, but it still crashes... UPDATE 2: FIXED! I had a broken "Mail Downloads" symbolic link in ~/Library. I deleted it, and Preview.app now works. Here is part of the dump: Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Application Specific Information: dyld: launch, running initializers /usr/lib/libSystem.B.dylib xpchelper reply message validation: sandbox creation failed: 1002 Container object initialization failed: The file couldn’t be opened. Application Specific Signatures: sandbox creation failed: 1002 Link to comment Share on other sites More sharing options...
eliotw Posted July 20, 2011 Share Posted July 20, 2011 I'm having the same problem with the same crash message for my login only.My "Mail Downloads/" looked fine but I deleted the directory just to be sure and still have the issue.Any other ideas what might be causing this ?Thanks,Eliot Link to comment Share on other sites More sharing options...
eliotw Posted July 20, 2011 Share Posted July 20, 2011 On my system the Downloads directory was a symbolic link to an external drive. Removing this symoblic link, running Preview, and then putting the link back fixed it. Now Preview starts properly. Here's what I did: $ ls -ld Downloads lrwxr-xr-x 1 user user 30 May 22 21:11 Downloads -> /Volumes/Ext Mac HD/Downloads/ $ rm Downloads < Ran Preview, then Quit> $ ln -s "/Volumes/Ext Mac HD/Downloads/" Downloads Now Preview starts w/o issue. Others on the Apple Support forums are having similar issues and fixing it by recreating symbolic links. Link to comment Share on other sites More sharing options...
MrBungleBear Posted July 28, 2011 Share Posted July 28, 2011 Having the same issue, but error is slightly different:Process: Preview [74171]Path: /Applications/Preview.app/Contents/MacOS/PreviewIdentifier: com.apple.PreviewVersion: 5.5 (719)Build Info: Preview-719000000000000~1Code Type: X86-64 (Native)Parent Process: launchd [286]Date/Time: 2011-07-28 22:35:21.834 +0100OS Version: Mac OS X 10.7 (11A511)Report Version: 9Interval Since Last Report: 80336 secCrashes Since Last Report: 6Per-App Crashes Since Last Report: 4Anonymous UUID: 8ECDA0B7-657B-45CD-9B18-4CAB9C5FE7CDCrashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_INSTRUCTION (SIGILL)Exception Codes: 0x0000000000000001, 0x0000000000000000Application Specific Information:dyld: launch, running initializers/usr/lib/libSystem.B.dylibxpchelper reply message validation: sandbox creation failed: 1002Container object initialization failed: failed to resolve "~/Library/Containers/com.apple.Preview/Data/Downloads" after 32 triesSo, I wen to that dir and: macpro-x8:Data geoff$ ls -l total 32 drwx------ 2 geoff geoff 68 28 Jul 21:49 Documents lrwxr-xr-x 1 geoff geoff 21 28 Jul 21:49 Downloads -> ../../../../Downloads drwx------ 22 geoff geoff 748 28 Jul 21:49 Library lrwxr-xr-x 1 geoff geoff 18 28 Jul 21:49 Movies -> ../../../../Movies lrwxr-xr-x 1 geoff geoff 17 28 Jul 21:49 Music -> ../../../../Music lrwxr-xr-x 1 geoff geoff 20 28 Jul 21:49 Pictures -> ../../../../Pictures macpro-x8:Data geoff$ cd ../../../.. macpro-x8:~ geoff$ ls -l total 180200 drwxr-xr-x 6 geoff geoff 204 24 Sep 2010 Applications -rw-r--r--@ 1 geoff geoff 81 6 Aug 2010 CTX.DAT drwxr-xr-x 5 geoff geoff 170 13 Aug 2010 Citrix drwxr--r-- 18 geoff geoff 612 16 Jun 10:06 Desktop drwxr--r-- 95 geoff geoff 3230 16 Jun 10:06 Documents lrwxr-xr-x 1 root geoff 10 12 Mar 2008 Downloads -> /Downloads drwx------@ 11 geoff geoff 374 27 Jul 01:14 Dropbox drwx------@ 72 geoff geoff 2448 28 Jul 21:49 Library drwxr--r-- 40 geoff geoff 1360 16 Jun 10:06 Movies drwxr--r-- 17 geoff geoff 578 16 Jun 10:06 Music -rw-r--r-- 1 geoff geoff 92049408 22 Jun 2008 Parallels-Desktop-5608-Mac-uk-AQ.dmg drwxr--r-- 15 geoff geoff 510 16 Jun 10:06 Pictures drwxr-xr-x 4 geoff geoff 136 27 Oct 2003 Public -rwxr--r-- 1 geoff geoff 5207 31 Jul 2007 SAULGEO.ID drwxr-xr-x 9 geoff geoff 306 10 Feb 2008 Sites -rw-r--r-- 1 geoff geoff 0 2 Aug 2005 Switch-In -rwxr-xr-x 1 geoff geoff 55 22 Apr 2006 bcpi.sh drwxr-xr-x 5 geoff geoff 170 9 Jul 2007 bin drwxr-xr-x 17 geoff admin 578 24 Jun 2004 freetype-2.1.9 drwxr-xr-x@ 3 geoff geoff 102 1 Sep 2009 hob drwxr-xr-x@ 2 geoff geoff 68 1 Sep 2009 hob_jportal drwxr-xr-x 2 geoff geoff 68 30 May 2005 iChat_files -rw-r--r-- 1 geoff geoff 2108 12 Oct 2007 java0.log drwxr-xr-x 19 geoff geoff 646 13 Apr 2006 junk -rw-r--r-- 1 root geoff 8 12 Nov 2005 loc.txt drwxr-xr-x 4 geoff geoff 136 14 Jul 2008 misc -rw-r--r-- 1 root wheel 85749 3 Dec 2004 my_mail_setup.gtar.gz drwxr-xr-x 8 geoff geoff 272 11 Sep 2007 oracle_zips drwxr-xr-x 5 geoff geoff 170 12 Aug 2004 perl drwxr-xr-x 3 geoff geoff 102 30 Oct 2006 scriptbits -rw-r--r-- 1 geoff geoff 0 2 Aug 2005 set-iPhoto-perms.command_20050802@004709 -rw-r--r-- 1 geoff geoff 37 17 Nov 2007 slingid.txt -rwxr-xr-x 1 geoff geoff 62 2 Sep 2007 start_cga -rwxr-xr-x 1 geoff geoff 17 2 Sep 2007 stop_cga -rw-r--r-- 1 root geoff 40 12 Nov 2005 tmp1.txt -rw-r--r-- 1 geoff geoff 81179 10 Mar 2008 touud drwxr-xr-x@ 5 geoff geoff 170 8 Feb 18:48 viewone drwxr-xr-x 7 geoff group 238 1 Dec 2004 work macpro-x8:~ geoff$ cd / macpro-x8:/ geoff$ ls -l total 91101 drwxrwxr-x+ 174 root admin 5916 27 Jul 01:43 Applications drwxr-xr-x 4 geoff admin 136 17 Mar 2004 Backup_catalogues drwxrwxrwt 10 root admin 340 10 Dec 2007 DamagedFiles drwxrwxr-x@ 2 root admin 68 6 Aug 2003 Desktop Folder drwxrwxr-x@ 18 root admin 612 22 Mar 01:46 Developer drwxrwxr-x@ 10 root admin 340 10 Dec 2007 Documents drwxrwxrwx 25 root admin 850 27 Jul 09:00 Downloads drwxr-xr-x 7 geoff admin 238 17 Dec 2006 Installer_Logs drwxr-xr-x+ 73 root wheel 2482 27 Jul 00:07 Library -rw-rw-rw-@ 1 geoff admin 31040608 8 Jul 2005 NAVMac800QSFile drwxr-xr-x@ 2 root wheel 68 18 Jun 20:44 Network drwxrwxr-x 4 root admin 136 14 Nov 2010 Resources -rw-r--r--@ 1 ali admin 42 3 Jun 2008 Shockwave Log drwxr-xr-x+ 4 root wheel 136 26 Jul 23:56 System drwxrwxr-x@ 2 root admin 68 13 Apr 2004 Updaters lrwxr-xr-x 1 root admin 60 12 Mar 2008 User Guides And Information -> /Library/Documentation/User Guides and Information.localized drwxrwxrwx 12 root wheel 408 27 Jul 00:02 Users drwxrwxrwt@ 10 root admin 340 28 Jul 22:32 Volumes drwxr-xr-x 4 root admin 136 11 Sep 2007 app drwxr-xr-x@ 39 root wheel 1326 26 Jul 23:53 bin drwxrwxr-t@ 2 root admin 68 18 Jun 20:44 cores dr-xr-xr-x 3 root wheel 4503 27 Jul 00:10 dev lrwxr-xr-x@ 1 root wheel 11 26 Jul 23:54 etc -> private/etc dr-xr-xr-x 2 root wheel 1 28 Jul 22:30 home drwxrwxrwt@ 8 root wheel 272 26 Jul 23:17 lost+found -rw-r--r--@ 1 root wheel 15565140 18 Jun 20:59 mach_kernel drwxr-xr-x 3 geoff admin 102 19 Nov 2004 man dr-xr-xr-x 2 root wheel 1 28 Jul 22:30 net drwxr-xr-x@ 4 root admin 136 11 Sep 2007 opt drwxr-xr-x@ 6 root wheel 204 27 Jul 00:02 private drwxr-xr-x@ 62 root wheel 2108 26 Jul 23:55 sbin lrwxr-xr-x@ 1 root wheel 11 26 Jul 23:54 tmp -> private/tmp drwxrwxrwt 13 root staff 442 2 May 2005 tmp 1 -rw-r--r-- 1 geoff admin 44 13 Aug 2010 tthome.bif drwxr-xr-x@ 13 root wheel 442 27 Jul 00:07 usr lrwxr-xr-x@ 1 root wheel 11 26 Jul 23:55 var -> private/var macpro-x8:/ geoff$ So, everything looks fine, but it still keeps crashing with the same error... Any ideas?G>and, of course, I also didmacpro-x8:~ geoff$ cd ~/Library/Containers/com.apple.Preview/Data/Downloads macpro-x8:Downloads geoff$ ls -l total 1111040 -rw-r--r--@ 1 geoff admin 19097562 22 Nov 2010 CitrixOnlinePlug-in_web11_2.dmg -rw-r--r--@ 1 geoff admin 7271722 25 May 02:55 Growl-1-1.2.2.dmg -rw-r--r--@ 1 geoff admin 7271722 25 May 02:55 Growl-1.2.2.dmg -rw-r--r--@ 1 geoff admin 599040 7 Nov 2006 How to cut Toenails.ppt -rw-r--r--@ 1 geoff admin 1906963 22 Mar 02:14 MailFollowUp_1-1.4.4.dmg.zip -rw-r--r--@ 1 geoff admin 1910470 22 Mar 02:06 MailFollowUp_1.4.4 2.dmg -rw-r--r--@ 1 geoff admin 1910470 22 Mar 02:06 MailFollowUp_1.4.4.dmg -rw-r--r--@ 1 geoff admin 1906963 22 Mar 02:14 MailFollowUp_1.4.4.dmg.zip -rw-r--r--@ 1 geoff admin 1586774 11 Jul 17:38 MailFollowUp_1.5.dmg -rw-r--r--@ 1 geoff admin 1583214 11 Jul 17:54 MailFollowUp_1.5.dmg.zip -rw-r--r--@ 1 geoff admin 219875273 16 Jun 10:38 ParallelsDesktop-parallels-en_US-6.0.12090.660720.dmg -rw-r--r--@ 1 geoff admin 220974499 1 Jul 06:12 ParallelsDesktop-parallels-en_US-6.0.12092.670880.dmg -rwxr-xr-x@ 1 geoff geoff 33458574 3 Feb 04:01 PersonalBrain_macos_6_0_6_4.dmg -rw-r--r--@ 1 geoff admin 33221828 3 Feb 12:13 PersonalBrain_macos_6_0_6_4.zip -rw-r--r--@ 1 geoff admin 4395 8 May 21:19 aikirei.gif -rw-r--r--@ 1 geoff admin 6368952 23 Jun 05:05 install_flash_player_osx_intel-1.dmg -rw-r--r--@ 1 geoff admin 6368952 23 Jun 05:05 install_flash_player_osx_intel.dmg -rw-r--r--@ 1 geoff admin 1788 18 Jul 14:48 meeting-1.ics -rw-r--r--@ 1 geoff admin 1788 18 Jul 14:48 meeting.ics -rw-r--r--@ 1 geoff admin 1170728 22 Jul 22:06 xmarks_for_safari_1-1.3.6.dmg -rw-r--r--@ 1 geoff admin 1150939 7 Apr 19:52 xmarks_for_safari_1.3.5.dmg -rw-r--r--@ 1 geoff admin 1170728 22 Jul 22:06 xmarks_for_safari_1.3.6.dmg macpro-x8:Downloads geoff$ just to be sure, and that works fine too...G> Link to comment Share on other sites More sharing options...
martinweiss Posted August 2, 2012 Share Posted August 2, 2012 I have just installed 10.8 and now I am having a similar issue. The crash report looks slightly different each time. Exception Type: EXC_BAD_ACCESS (Code Signature Invalid) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000106f964a2 VM Regions Near 0x106f964a2: --> __TEXT 0000000106f0f000-0000000107119000 [ 2088K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview __DATA 0000000107119000-0000000107187000 [ 440K] rw-/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview Any ideas? I can't use Preview at all, which is extremely annoying. Link to comment Share on other sites More sharing options...
martinweiss Posted August 3, 2012 Share Posted August 3, 2012 I downloaded ML again and installed it, without transfering any files from my backup. I can't get rid of this problem which is extremely annoying. I've tried to repair permissions, delete the ~/Library/Containers/com.apple.Preview folder, but without any luck. There are no .plist files in ~/Library/Preferences which I find a bit strange. I'm not sure it's supposed to be like that. Any help would be greatly appreciated. Link to comment Share on other sites More sharing options...
daskog Posted August 30, 2014 Share Posted August 30, 2014 No i am haunted by this in Mavericks! Did you or anyone else find the root cause for this and a solution? I tried re-installing two times one time with my legit apple Mavericks copy but still no difference to my other ISO usb version. Going mad here. Any advice out there? Link to comment Share on other sites More sharing options...
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