Jump to content

Apple's Battery Recall Goes Wrong

- - - - -

  • Please log in to reply
10 replies to this topic

#1
REVENGE

REVENGE

    Made of Win

  • Retired Developers
  • 684 posts
  • Gender:Male
  • Location:California, USA
Adding some more fuel to the battery fire, it appears that there are major discrepancies between the US Consumer Product Safety Administration's site and Apple's Battery Recall site on the issue of which serial number batteries actually need to be recalled. For example, regarding 12-inch iBook G4 batteries, "the CPSC lists battery serial numbers 6C510-6C626 while the Apple site has it listed a 6C519-6C552." As it stands now, the CPSC lists more hazardous batteries than Apple, but Apple is only providing recall service to the batteries listed on its own website.

So which party farked up the attempt at fixing the farkup? Things aren't clear at the moment, but it appears that Apple may be to blame for this one, for its battery recall site is also rejecting what according the site are valid serial numbers. Apple has thus far not commented on (or corrected) these issues.

If you have an identified hazardous battery part, tell us about your experience with Apple's battery recall program.

UPDATE: The CPSC site has now revised its chart to match the Apple Site's chart.

Edited by REVENGE, 26 August 2006 - 08:25 PM.


#2
VK Sefirosu

VK Sefirosu

    InsanelyMac Protégé

  • Members
  • Pip
  • 5 posts
They now list both the same numbers.

#3
Takuro

Takuro

    InsanelyMac Legend

  • Retired
  • 1,162 posts
  • Gender:Male
  • Location:New York
I don't think it was intentional or a sheer act of stubbornness. It was a simple mistake on Apple's part. Nonetheless, the last thing we need is for Apple to downplay how many faulty products there are and to say many are "within spec." If they can broaden their list of recalled batteries to coincide with the UCPSA's listed serial #s, at least it shows they're making an candid effort to finally right the wrong.

#4
lord_muad_dib

lord_muad_dib

    InsanelyMacaholic

  • Retired
  • 3,398 posts
  • Gender:Male
  • Location:italy
macbooks burning like hell, dangerous batteries, disorganization...

well done apple!

#5
gwprod12

gwprod12

    InsanelyMac Deity

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 2,326 posts
  • Gender:Male
  • Location:Seattle, Washington
Those are all features of Apple's superior hardware.

#6
Ouch

Ouch

    Weee, what a predicament!

  • Retired
  • 1,190 posts
  • Location:Edinburgh, Scotland
It's called iHeater - for those long (lonely, if your into that sort of thing) winter nights :D

#7
grav

grav

    InsanelyMac Protégé

  • Members
  • Pip
  • 29 posts
Apart from support.apple.com being down for a while, I had no problem filling out the form. The system recognized my 12" 1.5 GHz PB battery as faulty but stated that it could be 6-8 weeks before I received the new battery and that I should not use the old one until then.

#8
sk11983

sk11983

    InsanelyMac Protégé

  • Members
  • Pip
  • 16 posts
What a mistake, that too in this age of online enterprise class integrated systems !

After Dell making the largest recall in history, Apple now stands at #2 for battery recall, and now the third slot will surely get filled up soon, Probably Sony Vaio ?

Batteries have always been a major issue with many electronic components using them. And with Apple....whifff

I use to work at AppleCentre, only India retail store for a long time. We used to get many complaints, but significant complaints relating to batteries.

While computers have been advancing the battery does not seem to be. Can the battery industry wake up and make a revolution ? Can we have acid free batteries, that work upto days without recharging and use normal tubelights to get themselves charged rather than consume 220 Volts ?

#9
benz716

benz716

    InsanelyMac Protégé

  • Members
  • Pip
  • 13 posts
freaking apple.....already with the ipod fiascal a couple years ago....now the maclaps.... ..this really burns me up (sorry had to say it) :P

#10
sk11983

sk11983

    InsanelyMac Protégé

  • Members
  • Pip
  • 16 posts
Congrats Matsu{censored}a (Panasonic brand name) for joining the recall.

http://news.com.com/..._3-6112395.html

http://www.theregist...ny_recall_cost/

#11
apfans

apfans

    InsanelyMac Protégé

  • Just Joined
  • Pip
  • 2 posts
I just heard many apple battery stories, my battery now is dying ( only last 10 minutes ), I wonder it is time i got a replacement apple laptop battery?





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

© 2014 InsanelyMac  |   News  |   Forum  |   Downloads  |   OSx86 Wiki  |   Mac Netbook  |   Web hosting by CatN  |   Designed by Ed Gain  |   Logo by irfan  |   Privacy Policy