omniron Posted September 10, 2009 Share Posted September 10, 2009 I just upgraded to iTunes 9 and I can’t authenticate to the iTunes store to play purchased music or listen to the previews. I’m not 100% certain, but I suspect at this point that it’s an issue with not having a recognized Intel on-board sound chipset. I currently use an Maudio USB sound device. When I try to connect, I get an “Unknown error −50” Is anyone else experiencing this? Link to comment Share on other sites More sharing options...
Matty___ Posted September 10, 2009 Share Posted September 10, 2009 something like this? : http://support.apple.com/kb/TS1583 Symptoms The following alerts may appear when trying to download purchased content from the iTunes Store: "There was an error downloading your purchased music. An unknown error occurred (-50)." This can happen when the connection timeout occurs while downloading purchased content from the iTunes Store. Certain types of software may also affect the way a computer sends and receives information from the internet. Here are a few examples of these types of software: * Firewalls * Web Accelerators * Ad Filters * Virus Protection Software Products Affected iTunes Store, iTunes 7 for Mac, iTunes 7 for Windows, iTunes 8 for Windows, iTunes 8 for Mac, Microsoft Windows XP, Microsoft Windows 2000 Resolution If you have any of the software listed above, and you cannot access the iTunes Store or complete your download, you will need to configure these applications to allow iTunes to connect to the Internet. Please refer to the documentation that came with that software, and if necessary contact the software's manufacturer. You will need to configure the software to allow the following domains to send and receive data from the Internet. * itunes.apple.com * ax.itunes.apple.com If a web accelerator appears to be causing the issue, please contact your Internet Service Provider (ISP) or the software manufacturer. If your computer is on a network, you may also want to try using a different computer on the network, or discuss the issue with the network administrator. If you find that this error only occurs while attempting to download video content, you may be able to resolve this issue by deleting the cached video files of the download, then resuming your download. Error (-50) Downloading Purchased Videos Deleting the cached video files of the download, and starting the download again from the beginning, often will resolve this issue. To find the cached video downloads: 1. Navigate to the downloads folder on your system. This folder can be found in the following locations: Mac: ~/Music/iTunes/iTunes Music/Downloads Note: The tilde (~) refers to your Home directory. Windows Vista: \Users\username\Music\iTunes\iTunes Music\Downloads\ Windows XP and 2000: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\Downloads\ 2. Locate the folder that contains the cached video file for this purchase. In Windows Vista, the folder will be named for the purchased video, and the name will end with .tmp. Example: The Dundies.tmp In Windows XP and Windows 2000, the folder will be named for the purchased video, and the name will end with .m4v.tmp. Example: The Dundies.m4v.tmp 3. Move the .tmp folder for the affected purchased video to the Trash or Recycle Bin. 4. Open iTunes. 5. Choose Store > Check for Available Downloads. 6. Enter your account name and password and click the Check button. Link to comment Share on other sites More sharing options...
cliveren131 Posted September 10, 2009 Share Posted September 10, 2009 I dont have any problems everthing works fine Link to comment Share on other sites More sharing options...
dubhead Posted September 10, 2009 Share Posted September 10, 2009 I dont have any problems everthing works fine I cant even update my Snow 8.2.x it tells me there is a newer Version but when i do Scan for software update it lists only the ARD update. Anyone same issue? Link to comment Share on other sites More sharing options...
Konami® Posted September 10, 2009 Share Posted September 10, 2009 I dont have any problems everthing works fine Same here, not issue at all. Link to comment Share on other sites More sharing options...
Common Sense Posted September 10, 2009 Share Posted September 10, 2009 I cant even update my Snow 8.2.x it tells me there is a newer Version but when i do Scan for software update it listsonly the ARD update. Anyone same issue? You can get it here: http://www.apple.com/itunes/download/ It didn't show up for me either using software update, maybe it will show up soon? Link to comment Share on other sites More sharing options...
RemcOSx Posted September 10, 2009 Share Posted September 10, 2009 No issues here Link to comment Share on other sites More sharing options...
Stormwatch Posted September 10, 2009 Share Posted September 10, 2009 can’t authenticate to the iTunes store to play purchased music People pay for music? How quaint! Link to comment Share on other sites More sharing options...
MochaAddict Posted September 10, 2009 Share Posted September 10, 2009 Everything works fine on my Intel htosh. I'd say the problems are more related to the overload on Apple's servers with everyone downloading, iTunes 9, iPhone/iPod 3.1, the new Quicktime... Things should even out soon. Link to comment Share on other sites More sharing options...
MadGhost Posted September 10, 2009 Share Posted September 10, 2009 everything works on my hackintosh and a very nice GUI for this release... a kind of aqua style is back? Link to comment Share on other sites More sharing options...
Xiliath Posted September 10, 2009 Share Posted September 10, 2009 I just upgraded to iTunes 9 and I can’t authenticate to the iTunes store to play purchased music or listen to the previews. I’m not 100% certain, but I suspect at this point that it’s an issue with not having a recognized Intel on-board sound chipset. I currently use an Maudio USB sound device. When I try to connect, I get an “Unknown error −50” Is anyone else experiencing this? No problems here. Link to comment Share on other sites More sharing options...
bla'cappuccino Posted September 11, 2009 Share Posted September 11, 2009 No issues here Me 2... just little bit slow! Link to comment Share on other sites More sharing options...
Dojomann Posted September 11, 2009 Share Posted September 11, 2009 if you're using chameleon rc2 or newer set up the Ethernetbuiltin=Yes flag. That ought to fix the issue. I might be wrong and it might be unrelated, but i seem to recall this error having something to do with improperly detected network cards. Link to comment Share on other sites More sharing options...
sameep Posted September 11, 2009 Share Posted September 11, 2009 if you're using chameleon rc2 or newer set up the Ethernetbuiltin=Yes flag. That ought to fix the issue. I might be wrong and it might be unrelated, but i seem to recall this error having something to do with improperly detected network cards. You're right . Its an issue with how the network interfaces are named. you gotta delete all the interfaces and restart. If I remember correctly , your onboard LAN has to be named en0 . After you do that you should be able to connect to the store. You might also have to edit some plist files. If you look around you'll find the solution. Link to comment Share on other sites More sharing options...
omniron Posted September 12, 2009 Author Share Posted September 12, 2009 You're right . Its an issue with how the network interfaces are named. you gotta delete all the interfaces and restart. If I remember correctly , your onboard LAN has to be named en0 . After you do that you should be able to connect to the store. You might also have to edit some plist files. If you look around you'll find the solution. Yeah this was the problem, as described here: http://www.insanelymac.com/forum/index.php?showtopic=60396 My ethernetbuiltin flag has been set to Y, but apparently I installed Parallels Desktop at some point, and I uninstalled it and it left some cruft behind that was screwing up my network interface Ids. removing that plist and restarting, and re-adding my NIC fixed the problem. Link to comment Share on other sites More sharing options...
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