Osdetox Posted March 8, 2009 Share Posted March 8, 2009 Hi, I found yesterday that I was unable to log in to my account, user name Detosx. I thought I was going nuts or was just tired but then found my user name no longer existed, had been removed from my threads and posts, though the posts themselves seem to be in tact. I have alerted a few mods and mailed a few Admins. When clicking on Admin Sabr's details for a contact address I saw Mysticus C*, now Mysticus C**, had been a visitor, and on a hunch clicked on him and found from his posts that he has had his account zerod, also. I messaged commiserations but my message seems to have bounced back to me. Does anyone know what's going on? Can I get my account back, most especially my Messages? Thank you for your help. Link to comment Share on other sites More sharing options...
peach squeezed? Posted March 9, 2009 Share Posted March 9, 2009 the same thing happened to me. my account peach-os is taken off the list also. what is going on there? Link to comment Share on other sites More sharing options...
Mysticus C** Posted March 9, 2009 Share Posted March 9, 2009 same here... Link to comment Share on other sites More sharing options...
Giorgio_multi Posted March 9, 2009 Share Posted March 9, 2009 Same problem. I have create a new account Giorgio_multi (old Giorgio-multi), but I have lost my mail, my 2600 posts, my topics and my guides. Giorgio Link to comment Share on other sites More sharing options...
SoSa11 Posted March 9, 2009 Share Posted March 9, 2009 Same here. I had to create a new account. Link to comment Share on other sites More sharing options...
Ed Posted March 10, 2009 Share Posted March 10, 2009 We are looking into this and will restore accounts as soon as we're able to locate the problem @SoSa11 - can you provide me with your username please, in case we need to manually recover your account? Apologies guys, please bear with us! Link to comment Share on other sites More sharing options...
Ed Posted March 10, 2009 Share Posted March 10, 2009 Guys, your accounts have been re-instated - please can you try logging in again with your old accounts and let me know if it's OK? Sorry again for the inconvenience Link to comment Share on other sites More sharing options...
Osdetox Posted March 10, 2009 Author Share Posted March 10, 2009 Guys, your accounts have been re-instated - please can you try logging in again with your old accounts and let me know if it's OK? Sorry again for the inconvenienceHi Ed, thanks. I tried logging in but no joy, logged out of this account, cleared cache and cookies, tried logging in but again no joy. Tried resetting password, which it let me do, but won't let me loggin with the new password, either, though a dialogue box doesn't pop up to say wrong password, which I think otherwise usually happens when you do type in the wrong password. I will keep trying. Thanks for the progress report, meantime. Link to comment Share on other sites More sharing options...
Detosx Posted March 11, 2009 Share Posted March 11, 2009 I can now use my original account but only using Safari or Opera, Firefox won't let me login even with cookies and cache cleaned out. Hmm, still definite progress, thanks Ed/team. Link to comment Share on other sites More sharing options...
SoSa11 Posted March 11, 2009 Share Posted March 11, 2009 We are looking into this and will restore accounts as soon as we're able to locate the problem @SoSa11 - can you provide me with your username please, in case we need to manually recover your account? Apologies guys, please bear with us! My username used to be SoSa. In the topics i used to write my username is still empty, and i still can not login into my old account. P.S. If you can not restore my account do not feel bad, i have only a handful of posts. Link to comment Share on other sites More sharing options...
Ed Posted March 11, 2009 Share Posted March 11, 2009 @Detosx - looking into this for you @Sosa - should be re-instated today, will let you know when it is! Link to comment Share on other sites More sharing options...
Ed Posted March 11, 2009 Share Posted March 11, 2009 @SoSa - we weren't able to match "SoSa" with an account name - are you sure that was your user name, not your display name? Link to comment Share on other sites More sharing options...
Giorgio_multi Posted March 11, 2009 Share Posted March 11, 2009 My old account don't works. (Giorgio-multi) Giorgio Link to comment Share on other sites More sharing options...
peach squeezed? Posted March 12, 2009 Share Posted March 12, 2009 meanwhile it´s possible again to get a new password, but can´t login from any browser. Link to comment Share on other sites More sharing options...
Detosx Posted March 12, 2009 Share Posted March 12, 2009 Just to update, I am able to log in using Firefox, now. Link to comment Share on other sites More sharing options...
peach squeezed pt.2 Posted March 12, 2009 Share Posted March 12, 2009 the weird story goes on - now I can´t log in to the new account "peach squeezed?" also. ed - please help! Link to comment Share on other sites More sharing options...
SoSa11 Posted March 12, 2009 Share Posted March 12, 2009 Old account works! Thank you Ed! Link to comment Share on other sites More sharing options...
peach-os Posted March 13, 2009 Share Posted March 13, 2009 this did the trick: downloaded a file and entered the username and password there. after this I was logged in could change my password. now it works again as usual - coudos for boombeng Link to comment Share on other sites More sharing options...
Ed Posted March 14, 2009 Share Posted March 14, 2009 @peach squeezed - what's the username of your account that you can't log in to anymore? Link to comment Share on other sites More sharing options...
peach-os Posted March 14, 2009 Share Posted March 14, 2009 ed, it´s working again after using the login window after a download submission of a file on the forum. after that changing the password online worked and I´m able to login again. I´m writing from my original account again - peach squeezed has left the buliding - thanks! Link to comment Share on other sites More sharing options...
hchinasky Posted April 17, 2009 Share Posted April 17, 2009 Hi Ed, I got the same problem, my old nick was chinasky thanks Link to comment Share on other sites More sharing options...
Ed Posted April 19, 2009 Share Posted April 19, 2009 Hey chinasky, have raised this with our sysadmins, should have you restored real soon! Sorry about that Link to comment Share on other sites More sharing options...
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