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Apple Addresses MacBookPro Issues


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Thanks for the link!

 

That's very interesting - several of the people in the comments of that page said that they still had the issues with the new revisions. Does anyone here have the new Rev D MBP with the same issues?

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yep.. got mine on friday... and it's REV D mainboard.

 

was using it for several hours on my lap over the weekend, it doesn't get that hot. There is a slight whine but to be honest it doesn't bother me, I'm usually playing music and it's not audible. No screen flickering or other issues.

 

I would think between the mainboard rev and the 10.4.6 update they've also improved battery life, I get over fours hours reading from a full charge.

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Well, I just checked my Serial Number, and it's Revision D, and upon receiving the macBook pro, I noticed the heat issue is when the book is connected to the AC.

Apple should look into that issue; as well, which doesn't appear to be addressed ??

I personally think Apple pushed the Mac Book Pro out to early, the issues in question are obvious and should have been addressed before the first Mac Book Pro hit the store

I wonder who gave the OK on Apples end to release the Mac Book Pro?, if I were in charge, that guy would be put through the grinder, demoted, and maybe even fired!!

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I got one of those W8612 Macbooks and it's still getting *quite* hot but it's ok imo. My old 3 Ghz Acer with a desktop cpu got a lot hotter than that. And btw, I got the cpu whine as well but it doesn't really bother me.

I'm thinking about getting a replacement nevertheless :/

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Keep us posted everyone - this is good info for potential MBP owners. I, for one, am fascinated to hear your experiences, so keep them coming.

 

Yarrrr, aye captain! :)

 

As I am typing I got my MBP sitting on my lap, connected to AC power. Well, it does get warm to slightly hot but not uncomfortable...I know you'll start laughing but I think it's rather cozy but tastes differ :P

 

Nah honestly, what gets your MBPs *really* hot while on AC power or really hot in general? I'd like to reproduce the highest heat level in order to let an Apple tech check the temperature in the store around the corner. I absolutely have no idea what kind of temperature is considered normal and what isn't. As I said, my old Laptop named "Vaccy" (3 Ghz, sounds like a vacuum cleaner gets a lot hotter and is still alive and in best shape (under-the-hood-wise).

 

Is there a tool that displays some temperatures?

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have you ever purchased something, and found a slip of paper that states, tested/inspected # bla-bla-bla, Quality Assurance....

I wonder, most of these mac Book Pros mentioned were made to order, namely, most of us, which includes me, didn't go to an Apple Store and picked up a pre manufactured Mac Book sitting in Apple's store.

So, how much testing goes into these machines when they are made to order, do they just put it together and ship it out and hope everything turns out well?

As for steve giving the OK to begin production of the mac Books, I'm pretty sure the proto type he saw worked flawlessly, before giving his OK for the production process, honestly, someone dropped the ball somewhere, again the defects mentioned are so obvious, and all the returns has to be costing Apple Money since most costumers are requesting a new mobo to correct the problems mentioned, I'm not denying it's a very nice computer in design, except the heat issue is something they should seriously look to redesign....

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Well I got my machine last sunday. Serial number is starting with W861 but I don't know if it means that this is mainboard rev. D ?. There is nowhere "D" stated. Also, age of my machine as described by coconutbattery is 4 weeks.

Basically there is no problem with overheating. Machine get warm but i cannot say is uncomfortable. Every pc/laptop i had before also get warm, even warmer. Noise: - there is slight noise coming from inside of machine, which you can hear in the night. It disappear when you connect to external speakers- even on full volume, so no big deal for me. There is no screen flickering, whatever it means.

BUT there is one thing I DON"T like very much: keyboard. Keyboard seems weak, and keys are attached very sloppy. Right upper "eject" key is a little bended. I don't know if anybody else has same problem. Please respond. I'm afraid that keyboard will be first thing need to be replaced in the future.

Also, nobody is talking about megasafe connector, and if it is true what problems pppl had before ( personally i don't believe in this whole cat's story) this thing also need to be improved.

 

 

BTW machine name is now : MacBookPro1,1 . I don't know if it matter or not.

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Also, nobody is talking about megasafe connector, and if it is true what problems pppl had before ( personally i don't believe in this whole cat's story) this thing also need to be improved.

 

I'll field that one...

 

I've got a W8610-series MBP and up till today it was fine. Yeah, it gets hot, but not much worse than the old Inspiron 4100 it replaced (died in a blaze of glory...literally, smoke and everything when the stub on the motherboard that holds the power connector cracked and it blew up some of the passive components around the switchers)

 

Anyway, this AM my magsafe crapped out. Plug it in and the little LED doesn't come on or anything. The connector seemed on the warm side. So I got back from work today and started messing with it and it looks like the cable is breaking inside. There's no visible damage on the strain reliever or cable, but if I carefully jiggle the cable, I see there's now a very small sweet spot where it seems to be working.

 

I admit I've hooked the cable a couple times but it was never anything major. But the fact that the cable is bad now and I've seen it get pretty warm makes me wonder if the cat thing could be true...cable gets broken (by cat or otherwise), sits plugged in shorting enough current to mess up the connector but not enough to trigger any over-current protection in the brick...although I'd expect the brick to current-limit enough to prevent that.

 

One the one hand, I'm glad to see that any damage from cable stress is eaten by the cable and not the laptop (thus avoiding the problem I had with the Dell), on the other hand, Apple needs to make sure the strain reliever can absorb enough shock to survive a pull that's stong enough to pull off the magnet.

 

Anyway, I'll be out of town for the next couple days but will run by the local Apple store to get it swapped as soon as I get back...in the meantime, I won't be leaving the power supply plugged in unsupervised..

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I'd like to revise my statement about the heat: It DOES get hot. Just tried to create a disk in iDVD and man that's TOO hot for me?

My keyboard is broken as well (the M key jumped out but I'll get a new keyboard soon).

 

So the list would make a nice movie title: The w(h)ine, the heat, the key :(

 

Apple: That's a no-go. Period.

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Wow, it's either that all unlucky MBP owners are members here or Apple has some serious technical issues to address.

 

I'm voting for the latter - just check out the MBP technical forum on Apple's site. I'll have to admit I'm a little disappointed that Apple would release a product that has so many obvious flaws. It's clear that they weren't quite ready to release their first intel laptop.

 

Anyone else disappointed? How many other technical issues have you found?

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Latest update from macrumors.com:

 

Update:: It appears the two digit number that is described simply refers to the week of production and not distinct revisions. While fixes may have been incorporated, the # does not appear to distinguish revisions.

 

Oded S.

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It's odd to me that Apple would introduce such an important product with so many flaws. The MBP is a transitionary product, it's vital that their intel switch goes flawlessly for them you know.. They've always put out such wonderful designs, all their systems up till now have been works of art, engineering masterpieces and now at this critical point they have put out a product with so many flaws and problems... I just hope it was a one time thing and they dont continue in the mac book pro tradition and put out more and more machines that catch fire haha all in all I'm just glad I waited to buy one. This dell does everything I need it to do, with the exception of sound in mac os I'm very happy with it. It was designed properly rather than rushed out.

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well, I just went to Apples Website and another incident about magsafe is being reported, here's the link:

 

h**p://discussions.apple.com/thread.jspa?threadID=426377&tstart=15

 

makes very interesting reading, I personally think Apple will have to make a recall of all the MBP's out there, or possibly look at a major lawsuit in the future horizon....

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makes very interesting reading, I personally think Apple will have to make a recall of all the MBP's out there, or possibly look at a major lawsuit in the future horizon...

...which I would sign immediately. My MBP will make its way back to its creator. I have better things to do with my dough...

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BUT there is one thing I DON"T like very much: keyboard. Keyboard seems weak, and keys are attached very sloppy. Right upper "eject" key is a little bended. I don't know if anybody else has same problem. Please respond. I'm afraid that keyboard will be first thing need to be replaced in the future.

 

I totally agree, at my local Apple Store an older 12 inch powerbook looked like a more robust machine. The MacBookPro was also a lot hotter than a 17 inch Powerbook.

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Apple should seriously consider the heat issue on the MBP, before someone leaves it plugged in their home, and the possibility of a fire erupting with not only personal damage but possibly even loss of lives.

This story reminds me of a issue with crysler auto, where they new of a manufactures defect in one of their cars, where if the car was hit from behind, the gas tank would catch on fire, they infact only chose to fix the auto driven by law enforcement personal stating, they chose to do it because law enforcement used their auto 24/7, and ignored the same auto driven by the paying public, well accidents occured with the public as well, and a major lawsuit was filed due to the accident encountered by the public and the loss of lives, for a simple part which didn't cost more than $150.00USC to prevent the gas tank from errupting due to sparks in a auto accident.

Personally, Apple better wake up to the fact that the MBP has a serious heat issue, before a more serious incident occurs with someone leaving their MBP plugged all night....

Instead they choose the cheapest way out by updating firmware/software as reported in the link below....

issues regarding heat and noise reduction are being reported at the Apple Forum, it seems the firmware update for MBP may address the heat and noise issue other than Boot Camp installation...

Link : h**p://discussions.apple.com/thread.jspa?threadID=432699&tstart=0

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Hmm,

 

kinda... happy?!... to have read this thread. I think I am going to wait some time until I get my MBP. Paying 2500 Euros for a technical {censored} in the most beautiful case ever would not make me happier than I am now with my Amilo.

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I noticed the same issue with the right hand side of my MBP - all the keys seemed to be flush to the casing - I called Apple - said i was having issues with heat, screen flicker etc - they sent UPS to pick it up that day - will be back in a week - fingers crossed

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