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InsanelyMac Forum > Discuss and Learn > Apple Opinions and Discussion
MikoMew
You know when you first buy a macbook they give you 14 days to like exchange if there's something wrong with the macbook? So I would like to know what kind of problems will apple accept to exchange the macbook? I.E. Missing component. I kinda want to exchange the macbook for some reason it feels kinda buggie but I don't think I could just exchange it for no reason right so if someone could like help me find an excuse for exchanging the macbook that'll be great!

PLS AND THANKS! =]

Toronto 13 inch macbook pro bought in retail store
MikoMew
LOL what?! I'm using the Macbook right now how do i seal everything back in?! i'm not refunding so its okay wanna give me step to step walk through on how to do what u said?! xD + what is opened software? + where is the hard copy for this? or like link to this policy?

What if I say this will you think it work?
"I put a DVD in the disc drive and it was making a really loud noise so i ejected the DVD and it came out cracked! and there was a piece missing and I think it is inside the macbook." Do you think they would exchange it for me? =]

nvm i got it but its not exchange :S

* You may return software after rejecting the licensing terms, provided the software is not installed
on a computer. However, software that contains a printed software licence may not be returned if
the seal or sticker on the software media packaging is broken.

http://store.apple.com/Catalog/US/Images/H...202006)%20).pdf

BTW Canada~

http://store.apple.com/ca/help/returns_refund#policy
MikoMew
NVM I found what you were talking about.

http://www.apple.com/legal/sales_policies/retail_ca.html

But it doesn't say I don't have to pay the 10% restocking fee =[
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